Deb Me
do not order from this place on line from their website, I ordered and told me there was a problem, please reorder again, i did and it gave me the same problem, but then all of a sudden a message popped up after the error message and said order was processing. I went to my bank account and it charged me twice and the orders went through even though it stated they did not in the beginning. I immediately called KFC and told them what happened and he refused to give me credit for one of those orders even though it was their website who created the problem, and they keep the order.. Name was Jacob, this is unacceptable and division supervisor will be contacted. This facility smells really bad, smells like sewer outside, and will never order again from this place or step inside, smells like do do..
… moreTroy Suza
Not sure what everyone is complaining about but this location was great, the food was fresh and delicious. The restaurant was clean and quiet. I will come back.
… moresrstepan
First time to kfc Alvin. Staff was friendly. Strips are salty and one strip was super small. And they forgot both of my dipping sauces.
… moreIrma Fergs
I was craving KFC chicken and since we haven’t had it in over a year, we decided to get it. We ordered it through the app and was so disappointed with what we got. The Mac and cheese was so horrendous I couldn’t let the kids eat it. The made from the box mashed potatoes were just as bad cause it was watery. Then to make matters worse, the chicken pieces were ridiculously small (see picture attached) Why would you add pieces like that to a box and give it to customers? The only reason I’m giving a 2 star review is due to the customer service received. So disappointed KFC
… moreNicole Breaz
Food had to be remade but they did without complaining and made it right and then some.
… moreKristina Pham
I just got the fill up box and chicken nugget was ok not very crispy. The fries was hard and stale. The chicken pieces was warm and soggy on the outside and cold on the inside. Biscuits wasn’t even hot. I’m beyond disappointed. Got this for my kids and now half of the stuff is not edible. Waste of my money…..
… morecesfer01
I ordered 16 pieces bucket. They give me really really small pieces… I am not happy. Probably never come back!!!!
… morePaul Cannon
I got the 6 piece meal. I was given very old chicken. Fried chicken from Walmart would have been better. I didn’t bother to call the store because the round trip from my house was 30 minutes. One of the pieces looked like someone took a bite out of it. I will never go to the KFC in Alvin again.
… morePatty bailey
Nice but the person at the window had really dirty hands with dirt under all finger nails. So gross. So I’m not eating the food. So disgusting.
… morejessica portillo
The food was great I love the hot wings & wedges ( previous kfc shift manager here ). Staff was helpful and friendly and the atmosphere is great.
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