Melissa De Peal
Raw chicken and old Mac and cheese. Chicken was extra greasy. Chicken on the bottom of the bucket was saturated with grease.
… moreDonna Carlisle
Went for chicken today and the young lady that waited on me was very nice and professional. How ever I’m assuming the manager but I’m not sure was less than professional. The young lady waiting on me asked her a question and she was less than nice with her answer. Then she brought up food and just set it on the counter and walked away. I had to ask if it was mine or not. Chicken was very good.
… moreWilliam Stewart
I am so disappointed in this location. I love KFC but not in Hewitt. This place has to be the worst. I can’t believe they would serve the food that they did tonight. This wasn’t the first time either. Now, they have a sign that says no refunds. So what are they going to do? Remake the order? They couldn’t make it right unless they change the disgustingly burnt up frying oil. This has been the issue for the last few months. I figure they hadn’t done it by now, they wouldn’t just change it to fix one person’s order. No thanks.
… moreMichael Bracelin
Waited 30 minutes for them to make an 8 pc meal. No apologies, not a care in the world by the staff. I’d say it was worth at least part of that ridiculous wait, but the chicken tasted like straight oil, and not just the breading. It’s as if it soaked all the way through. My boys wouldn’t even eat it – it’s legitimately that bad. Seriously, I’d rather eat MRE’s for a week than go back to that place. Straight to the garbage.
… moreAnn Chambers
Ordered on line. Ordered crispy got the original, did not get the strips I ordered, got 4 containers of gravy and not the correct sides and when we called they said we could drive back and waste gas to pick up correct order. This Hewitt location is the worst location and should just shut their doors. Never get anything right and never have crispy chicken without a 30-40 minute wait. Thankfully there is still a Churches Chicken near by
… moreJohn Demola
This is my last time going to KFC. 3pm Sunday afternoon. 12 pc. bucket. I think it was sitting around for a while. I should have taken it back. Dark. Like overcooked. Dry. Not the first time. But definitely the last. Goodbye KFC.
… moreMichele E
I just stopped by KFC in Hewitt. I stopped in the parking lot to check my order as I always do – and it was not only correct but looked GREAT!! I was starving and had a few bites. It was so good that I drove back to the window to tell the manager what a great job they did. Turns out Eunice, who waited on me, is the new manager and said they’re really working on making improvements. Well Eunice, y’all knocked it out of the park!
… moreTrese Berry
Im so over this location…. Poor service under staffed and old food = close this place down seriously what is corporate doing? Where is the food inspector when you need them. I ask for a 8pc nugget and I got some old food a 4pc nugget with a chicken tender that was cut in 4’s how tacky is this. If you didn’t have enough chicken nuggets just say that if I wanted chicken tenders I would’ve asked for them I hate their chicken tenders. I would’ve just went somewhere else instead of wasting my money and time. Their communication and customer service skills sucks I called them 5 times to speak with a manager and no one answered WOW!!!
… moreDK Freeman
This is the 3rd bad experience in a row and the last. They sold me old nuggets & fries at 7:27 PM. The manager waited on me and had no problem selling me old product. These nuggets and fries are unmistakably old as if cooked at lunch. I couldn’t eat but was too tired to return to the store. I will just go into the KFC in Waco.
… moreDarla Dotson
Friends and I ordered pot pies, they were great…soda tasted like it had no carbonation. Got an order to go…when I ordered tenders the young lady at the counter suggested the 7.00 meal, so I ordered the 3 tender meal. When I got home, all that was in the box were 3 tenders, biscuit, and mashed potatoes. No dipping sauce, dessert bites or a fork. Very disappointing to eat drynuggets, and not get the mealdeal that was advertised. One bright spot was the young lady working at the counter. Very pleasant!!,
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