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Visit your local KFC® at 12325 Elam Rd for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 12325 Elam Rd, Balch Springs, TX 75180
Phone: (469) 694-2730
Website: https://locations.kfc.com/tx/balch-springs/12325-elam-rd
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KFC® at 12325 Elam Rd in Balch Springs, TX
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KFC Delivery Menu – 12325 Elam Rd Balch Springs – Grubhub
BUILD-A-BUCKET: 8PC. CHICKEN · $24.40 · BUILD-A-BUCKET: 8PC. TENDERS · $24.40 · Twister Big Box · $13.41 · Bacon Twister Big Box · $14.63.
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Reviews
Shantel Sims
Yeah it’s 1045, but if you take in my fresh money, get me fresh food.This is why y’all don’t give receipts, cause y’all know y’all given trash. Won’t be back.
… moreBigDog Driver
Stopped for some honey BBQ and it was already discontinued, day after I saw the ad, BUMMER. So I order an 8 piece tender box. I was please that it was fresh and so good in original recipe breaker. I was taken care of by a sweet young lady, whose name i failed to obtain, but she was wearing the cutest heart choker. She was professional and courteous. Excellent experience.
… moreShantell Levels
I ordered online and went to the establishment I ordered the fan favorite Box (that come with 4 pieces of chicken 12 nuggets fries and 4 biscuits)where they notified me that they were out of nuggets they offer to sub for 3 tender which I didn’t find suffice or two piece of chicken I took tenders then they notified me they out of fries at this point it was getting Frustrating I ask to speak to manager the manager would not come to front . Luck there was a great cashier by the name of Angie that tired to rectify situation but management suck she send employees back in forth instead of handling situations at one point she said you can just cancel the order after my money had been already took from my account . I honestly don’t think this should be happening noting that it was only 8 n they didn’t close till 10 I also had to go back to establishment because they still forgot to give me my biscuits when I came through drive through the manager came came up rolled her eye and got employee to give us biscuits as if we didn’t something wrong this was very unprofessional
… moreJocelyn
I was at the drive thru ordered my food when I was paying I saw the girl at the window confused so I had asked for my receipt she made a face and closed the window then gave me a black receipt I said there’s nothing on here looks at me window shuts again then says it’s not printing. I just wanted to make sure she didn’t charge me for the wrong order but attitude was def there with that lady. If you don’t want to be around the public then don’t work fast food!
… moreheather jones
I ordered online, waited 30 minutes till the online tracker said it was ready, went to the store and was told I had to wait another 30 minutes. My fries were cold, my chicken bowl was runny. My chicken bucket was the only thing fresh. I waited over hour in total, this is not acceptable no matter the weather conditions. I tried talking to the help assistant online and never got anything but a bot.
… moreCynthia D. Abbu
Went by drive through 12/23/2025; A Mexican female with tattoos all over neck and everywhere was at the window: RUDE, IMPATIENT, UNFRIENDLY and UNWELCOMING. We barely got a word out at speaker before she ended the ordering process. Then upon arrival at window— the person says” oh you probably won’t like any of it” and seemingly refuses to try to service us. Just leaned onto the window frame and stared into the night. Next I asked for her name (because she had no ID on) — then she replied “ oh you don’t need my name and stood there looking past our car. Lazy?? Mental Illness??
Or just plainly a horrible employee. No wonder our car was the only one in line.. this place has really went down in past years.. I would not recommend anybody eat here— Everything surrounding it is nasty: the building and the people inside it too. And the employee may poison someone from her attitude.
… moreOr just plainly a horrible employee. No wonder our car was the only one in line.. this place has really went down in past years.. I would not recommend anybody eat here— Everything surrounding it is nasty: the building and the people inside it too. And the employee may poison someone from her attitude.
Andrea Grant
This was one of the worst experiences at this location. Spent over $30 for an 8 piece family meal with mixed chicken. It was all dark meat and the peices were little and appeared old. Tried calling to speak to a manager, phone just rang. My husband was so mad he is taking it back to the store. If you eat here, I highly suggest that you check your order BEFORE driving away.
… moreAbram Rojas
I had went their yesterday and an employee by the name of Angie gave me great customer service and she is the best gave me my order right away,food was fresh and delicious I recommend this spot to everyone give Angie a raise
… moreMr. D. Nobles
I went kfc to get a pot pie combo but mainly the pot pie they have it advertised on sale for $5 on the billboard outside and also inside make my order i wait 10 minutes then the cashier informs me that they just about to make it will be 5 minutes ok cool after waiting 10 minutes I ask another worker where is my order she then says it will be 20 more minutes im furious upset so I want a full refund they try to offer different item I said no . Now why do u have this pot pie advertised but don’t have them another customer was waiting after me it was around close to 6pm so what the issue is don’t go to kfc in balch springs but seems there is always customer issue when I go there now it was me
… moreCerámica y piso Los Álvarez&Reyes
The service is terrible, and the workers and the manager are even worse. Every time there’s a special on Tuesdays, they tell people there’s no chicken and that it will be ready in about 40 or 50 minutes, just so people will leave. It seems like they’re really bothered by the specials, when in reality it shouldn’t affect them at all because it’s the store’s promotion to attract more customers. I’m really upset today because this is the second time they’ve done the same thing to me at the same store, so I think it’s something related to the manager.
… more