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Visit your local KFC® at 1806 N. Division St for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 1806 N Division St, Morris, IL 60450
Phone: (815) 942-6676
Website: https://locations.kfc.com/il/morris/1806-n-division-st
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Reviews
Maris Lipsey
Rude Manager Tori lied and told me that they would give my boyfriend something extra for a 30 minute wait AFTER he already waited 10 minutes behind another customer, and waited an additional 10 minutes before even leaving home. I called to see what was going on and what compensation they could give. At first Tori said she was going to cancel my boyfriends order because I said if they weren’t going to give any compensation I was going to call coperate. Then Tori said I didn’t give her a chance to compensate my boyfriend even though she flat out said no, because it says online you have to wait 30 minutes before pickup. The app says wait between 5-15 minutes, another lie. No one communicated anything, no one said sorry for the wait. It wasn’t until after I threatened calling her upper management (area manager) that she offered me a resolution. THEN I call my boyfriend to make sure he got it since I wasn’t there and they never offered him compensation or asked him what he would like for the inconvenience. He had to turn around and ASK for the compensation. Rude manager, staff doesn’t know what they’re doing, and the manager doesn’t even know basic customer service or de-escalation. The manager also said they were in the middle of a rush even though my boyfriend said there were only 2 customers other than him, 1 drive though 1 Dine in. If that’s what you call a rush you shouldn’t be working in fast food. Do better coming from a prior KFC Franchise Employee. Short staff and wait times are no excuse for poor customer service and 0 communication.
… moreElizabeth Gentry
I went thru the drive thru at this location and originally ordered a Chicken Sandwich from KFC but they were out. I changed the order to a chicken plank dinner from Long John’s. They asked me to pull up to wait for my food. Myself and another car waited over 30 minutes when no food was brought out and the doors were locked I gave them a call. They had to have someone come out to see what I ordered and said they would bring it out in a min. I expected after a 35 minute wait for fast food it would at least be hot, but I would be wrong. I ended up with undercooked chicken batter that was mushy, cold fries, and a biscuit because they were out of hushpuppies. Very disappointing.
… moreJD Monshau
I have been going here a lot recently and I have to say that I’ve gotten the best service lately! The crew here is fantastic and super energetic! I have always been served with a smile and great personality! Keep up the good work!
… moreMichael Hull
Rude staff with attitude. I waited 20 mins at the register,while the staff looked at me. All the employees need better training on service
… moreShelly Harseim
Definitely gone downhill…
They won’t even substitute your sides anymore!!
Manager Elise said rudely…it says NO SUBSTITUTES ON YOUR COUPON!
Hmmm…REALLY? Cause I must be blind…
… moreThey won’t even substitute your sides anymore!!
Manager Elise said rudely…it says NO SUBSTITUTES ON YOUR COUPON!
Hmmm…REALLY? Cause I must be blind…
Val Jones
Customer Service is TERRIBLE!!! Food is just as BAD!!!!
… morejanet Fisher
Food was over crispy, greasy. Ordered hush puppies which I love, they were hard as a rock and so greasy they made me sick. I think they reheated them in oil. So expensive, the food should be perfect! Fries were cold. So disappointed
… moreMichael Gruetzmacher
It is Easter Sunday and I wanted to have Long John Silvers for a treat. I called to be sure if they were open and they said open until 8pm. I live in Piper City Illinois, about 60 miles south of Morris. We rode on motorcycles to get to LJS in Morris, arrived about 3:45. But the doors were locked! We called on the phone and we were told they were closing at 5pm.
Ok. We are here at 3:45, so what is the problem? They decided to close the dining area early, so drive through only!
I talked to the employee through the drive through window and explained that we were on motorcycles and wouldn’t want to sit in the parking lot to eat our Easter Dinner out there. Couldn’t they let us in to sit down and eat?
No. No. No. That is all I got.
I am a 74 year old Vietnam Veteran, my wife is 70. It was a long ride just to enjoy some Long John Silvers fish. I cannot fully describe my disappointment and anger by typing a message. If you could see my face you would understand.
To the manager of this establishment, I have to say this is a poor, very poor, unimpressive way to run a business. Shame on you! Piss poor service!
… moreOk. We are here at 3:45, so what is the problem? They decided to close the dining area early, so drive through only!
I talked to the employee through the drive through window and explained that we were on motorcycles and wouldn’t want to sit in the parking lot to eat our Easter Dinner out there. Couldn’t they let us in to sit down and eat?
No. No. No. That is all I got.
I am a 74 year old Vietnam Veteran, my wife is 70. It was a long ride just to enjoy some Long John Silvers fish. I cannot fully describe my disappointment and anger by typing a message. If you could see my face you would understand.
To the manager of this establishment, I have to say this is a poor, very poor, unimpressive way to run a business. Shame on you! Piss poor service!
Jennifer Biggs
I went through the drive thru and ordered an L2 (chicken) and added a 3 PC shrimp and two chicken tender wraps. I got to the window the total was almost $18. Kid ran my debit card and handed it back to me. Another kid came to the window and said he dropped a chicken tender so he only had enough for one wrap. So I said ok… How about just subbing out for a pic of chicken. So he did. I got my order very quickly after that.. Little to say I should have checked it while I was there but did not as I have an almost hour drive home. They gave me a 2pc fish meal instead that tasted like it had sat there a while it was dried out and way over done. Completely inedible, the fries were also cold overdone and very salty as if they had been sitting a while. Everything was thrown away. Complete waste of my money and time. I do not recommend this place at all.
… moreB B
Employees are rude and don’t do their job ! Waited over 20mins for a doordash delivery. I am try to make a living but when all the Employees don’t care about their work. They don’t get the doordash orders ready like other KFC but they do print them out when u get here. Gusse with no customers and nothing clean their to busy. not the practice in the most KFC . So sad stay away dinning room empty but filthy left over food and trash on more then one table but all the Employees just walking around talking about their social lifes.
… more