Kylie
The workers were not helpful at all. When I walked in there, I only saw two employees behind the counter. The employee taking my order rushed me and had an attitude. The inside of the lobby was grim. There was very dim lighting, no music, and very hushed conversation. It was almost like you weren’t allowed to feel joy. They never announced our food when it was finished. They never even asked me if I wanted my food here or to go, so I felt like they wanted me out of there. The chicken was rubbery. The fries were cold. I had asked for ranch and didn’t even give me my sauce. They smothered my biscuit in BBQ sauce. Yuck. Would not recommend ANYONE to eat here unless you want to feel like you’ve stepped into the twilight zone. The twilight zone would probably feel more welcoming than this place. I threw out my entire order.
… moreDerrick Kleckner
This is probably one of the worse experiences with a fast food restraunt. Ordered a couple of buckets of chicken and sides online through kfc app. My wife picked up the order and when getting home this evening one of the buckets were not given. I called the store to advise we were missing one of the buckets not really asking anything else as we are about 30 mins away just to be yelled at by the manager working tonight and about the rudest person working in this service line and then hung up on and not even able to talk or get a word in. Basically claiming she bagged every order and never misses anything. After I was hung up on I called back to state I was hung up on as one of the other employees answered and I could hear the manager yelling in the background that yes she hung up on me intentionally. Not willing to discuss it or offer to figure out a solution. I asked the employee for the name of the manager that I talked to which he stated was Cami ( not sure if that’s how you spell it) . I have worked a long time ago in the fast food industry and I would never treat anyone customer or anyone like this. The fact that I was calm and just trying to understand what happened. In any case, this store has lost a good family from doing business with them.
… moreTyler Campbell
Nasty food.. chicken sandwich wasn’t fully cooked. My wife’s chicken strips were soggy.. Didn’t get a fork for my coleslaw and potatoes and no sauce I asked for. Will not be going back
… moreTanya Juliano
I ordered a 2 person chicken meal and it was disgusting. The extra crispy skin had no flavor…. the corn and macaroni were flavorless as well…. the meat was dry as dust and the biscuits were mashed down flat… just because we decided to go about 3:30 on a Saturday doesn’t mean that we should get less than poor food. Then after finding out that our meal wasn’t consumable I tried calling KFC but wasn’t able to get a hold of anyone after calling 7 times I decided to write a review. If I could give a negative 10 I would. Don’t waste your time or money.
… moreJustin Zyburt
An employee randomly decided to add on fries to the famous bowl meal (which has never been part of the meal) and charged me an extra $2 for cold fries
… moreRingo McPherson
The drive-thru worker was seriously rude! I was trying to figure out their value meals, and she kept pushing her own picks. Just when I thought we were cool, she snapped at me with a “Do it your way!” I was just trying to be chill, but she hit me with major attitude.
And to top it off, my meal was a total joke. The wrap looked big, but it was just a sad mix of cheese shreds, sad lettuce, a soggy chicken tender, all slapped together in a tortilla. Seriously, what a letdown!
… moreKimberly Norkooli
I am leaving a new, updated review since my first one was over 7 years old. I kind of got a shock tonight. I placed an order for delivery; did NOT know they use Door Dash. When I left a tip it was on the smaller side because I was being charged $5.95 shipping fee already. I have Dash Pass so I wouldn’t have had to pay that $5.95 fee… it would have been more like $1 something. Anyway, I got confirmation they got my order, that it was accepted and it would arrive in 28 mins. that time can and went. Finally, 45 mins after order was placed, I decided I contact support, and it is KFC online chat support. I asked them to find out what is going on with the order, they checked and told me ohhh, they did not find a delivery person yet. I said, well, if they cannot get a delivery person then maybe it is better to just cancel the order. They tell me …. Well, if they cancel the order which they can do, they cannot refund me though since KFC already made my order. My order has been sitting for well over 30 mins at KFC, they offered deliver service which they charged me for but cannot provide the delivery person. I said wait a min… if that is the case then you guys better get a driver to deliver my order and now because that kind of food cannot be left sitting that long by health code regulations. So, they come back and say well give them a little longer and if they cannot get a delivery person then they will refund me. I was going to just stay on the chat support window but then they tell me, goodbye for now and leave the chat. So will I get my food in the next 15 mins that will be an hour old by then or will they refund me?! UPDATE: My order arrived 2 mins ago. So, order was placed at 6:58pm and delivered at 8:19pm. My advice, just order directly thru Door Dash if you need your food delivered to you. Do NOT go thru the KFC website for it. Yes, you won’t be able to use the KFC deals or your points, but at least your food will show up in a timely manner.
… moreDaniel Sloughter
Not the KFC from our childhood! Nasty, fat filled, greasy, soaked in seed-oil and tasted nasty! Enough to make you sick! Employees were OK, not friendly, but efficient. Eat-in area was pretty dirty and clearly not been cleaned properly in a very long time…
… moreTrish D.
KFC never fails. Anytime I’m craving chicken and don’t feel like cooking, I drive thru KFC.
… moreSabrina Niemi
I am appalled at the service I just received today. I arrived at the restaurant around 8:20 (they close at 9) and proceeded to sit in the drive-through for about 10 minutes. I was neither greeted nor told the restaurant was closed. I tried calling two times and no one answered even though I could see the workers. They purposefully ignored the line of cars in the drive through. I understand that things happen and stores have to close early sometimes but no one could even bother to get on the intercom and let me know? Instead of just ignoring us? Very rude.
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