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Visit your local KFC® at 16177 West Road for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Hours
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
Address and Contact Information
Address: 16177 West Rd, Woodhaven, MI 48183
Phone: (734) 365-6065
Website: https://locations.kfc.com/mi/woodhaven/16177-west-road
Order and Reservations
Order: Order online
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Reviews
Angelique Rucker
I have been coming here since 2021. They can’t keep managers and they never have any food when you come.
Today after 5, I came on drive through and asked for a 12 piece hot wings with no sauce and I needed them made fresh. The young lady told me it would be 1/2 hour for the wings. I told her that I used to work at KFC and it don’t take 1/2 for wings to cook. She paused for a minute and she told me that the cook was cooking chicken and he couldn’t do the wings. I left and told her that is why I hate coming here for anything and I will go somewhere else. Mind you the parking lot was empty there was no on in the lobby or on drive thru other than me. I noticed as I was passing the drive through window that the cook was standing there in a white apron taking to the cashier that was taking my order. That would explain why there is no chicken ready as well as why he can’t make any hot wings.
I headed to the one on Eureka road and place my order and why I was telling them what I was told, they told me that was not true. They have also had complaint about this store. A older gentleman came in behind me and told us he came there as well because they had no chicken. They recommended we call corporate.
I guess I am not the only one who feels this way about this location. This explains why they can never keep any staff or team members.
… moreToday after 5, I came on drive through and asked for a 12 piece hot wings with no sauce and I needed them made fresh. The young lady told me it would be 1/2 hour for the wings. I told her that I used to work at KFC and it don’t take 1/2 for wings to cook. She paused for a minute and she told me that the cook was cooking chicken and he couldn’t do the wings. I left and told her that is why I hate coming here for anything and I will go somewhere else. Mind you the parking lot was empty there was no on in the lobby or on drive thru other than me. I noticed as I was passing the drive through window that the cook was standing there in a white apron taking to the cashier that was taking my order. That would explain why there is no chicken ready as well as why he can’t make any hot wings.
I headed to the one on Eureka road and place my order and why I was telling them what I was told, they told me that was not true. They have also had complaint about this store. A older gentleman came in behind me and told us he came there as well because they had no chicken. They recommended we call corporate.
I guess I am not the only one who feels this way about this location. This explains why they can never keep any staff or team members.
Tara Levels
This restaurant is tan SO poorly, it always has. I don’t ever eat at this location but, when I pick uber eats orders I always wait super long and n one ever greets me. They are so icky in there. Always looks messy back where they prepare food. Super crappy place.
… moreDan Thompson
Called them directly and was told I could not order by phone unless I was feeding an army. I wasn’t. I just wanted some chicken, mashed potatoes & gravy… NO pop or deserts. No meals or anything else. That’s all. NOPE. I had to order on line. No other way, not even a VM system. Discussing. I don’t want to have to wait 20-40minuted for my parents to wait cause they can’t p/up the phone or vm
… moreTraveling Construction Superintendent
UPDATE: One year later and only the second time I came. We paid online, and once again, they have no chicken ….30 minutes, wait again, lol. Apparently, they can’t figure it out. We requested a refund and won’t ever be back………………….LAST YEARS REVIEW: Complete clown fest… The manager is a joke and can’t run this place. Chicken place running out of chicken. Ordered online at 430 for 5 p.m. pickup, and I get here, and my order is not filled. They are completing orders as I sit here and tell me they are out of white meat. Never started my order when I completed it online. If they had filled it when I ordered, it would have been waiting for me like it should have been. That’s what I get for ordering on the app. If I didn’t, I could have just left, but it’s already paid for now. I had to wait 30 min for my food after the initial 30-minute order ahead of time. People are coming in and leaving because they don’t have chicken ready, cars driving away from the drive-through. The owner is losing money big time from lack of leadership. Apparently, the owners dont care as they dont even reply. I hope they end up with the one star they deserve.
… moreToni Douglas
Update… I ordered today and I couldn’t eat even half the food was just not fresh today.
ordered 2 famous bowls today for myself and a coworker. They were fresh, hot and delicious!! I hope we are just as satisfied with our order tomorrow, lol
… moreordered 2 famous bowls today for myself and a coworker. They were fresh, hot and delicious!! I hope we are just as satisfied with our order tomorrow, lol
Gregory Gering (Rikku)
Ordered two five piece tender meals with ranch for sauce on one of them there’s no silverware we didn’t get any of the sauces that we asked I got the wrong size drink when I ordered a large we ordered a large and a medium pop and no butter no honey
… moreJulisa Thomas
Asked for Mac and cheese they said they didn’t have any then said it would be 3 min wait then get my food there’s no Mac and cheese big huge box filled with French fries which I didn’t ask for I specifically told them my kid wanted Mac and cheese why give me this ?? Smh who eats this much French fries like it’s a party box or something smh
… moreJoe Volcano
The Woodhaven KFC is the worst. Today, they failed to give a large mashed potatoes. Another time before, they gave me skinless chicken… it was nasty. The biscuits are always hard. I will now travel farther to avoid this location.
… moreLenore Hubbell
Love your original recipe chicken thighs and wings, biscuits and gravy, coleslaw. Great for a quick meal on Scouting night.
… moreKris Baker
I went through the drive thru today (12/12/25), at the Woodhaven kfc, and the girl that handled my order never said thank you or have a nice day, sweet just handed me my food and shut the door. I will never be back here again from now on its all chicken shack !!!!
… more