JR Powers
Went to this location ordered three combo meals this chicken was disgusting. It was greasy old, cold, and black. And very dry if you read other reviews on this store, there’s a lot of people who complain of the same thing They’re gonna end up getting somebody really sick. The people there need to be retrained or fired They’re very rude. Wasted $40 couldn’t even eat the chicken because it was so nasty and did not want to get sick. I would strongly advise you avoid this KFC the management there is not good. I will be contacting the health department and corporate very soon
… moreRussell Castleman
Stopped in to try the new cheese curds and this is what I got.
Had to go in, complain and pour them out into my hand before they would make a new batch.
What’s the world come to over 10 cheese curds.
… moreNatalya Hill
Order 3 5pc meals 1 original & 2 crispy paid sound $57 got home and the chicken was so old, cold & dry. They must have tried to reheat the original back in the grease because it was black but still cold and dry, biscuits were hard on outside but somehow only 90% done inside. I call the store several times no answer which is strange because they were not busy. I’m so disappointed I have to spend more money on food. Never ever going back to that location.
… moreThomasT626
I recently started going here, but only a 3-5 times in the past 2-3 months (all drive-thru orders). One thing that stands out about this KFC are the smiling faces, the cheerful attitudes and customer service in general…
…This, of course, is sarcasm lol. It’s ALWAYS been depressing to interact with whoever is working the drive-thru. One time I asked for a little extra honey and she said, “You can, but it’s gonna cost ya 25 cents a pack!” I said no problem. All the other times were complimentary. So who knows.
They don’t greet you hardly at all, if at all period. They look at you as if you had just killed their brand new puppy dog.
Another lady questioned me for daring to ask for a couple extra packs of honey (what is it about the honey at this place? ). One lady was an exception to the rule though, she gave me a boatload of honey lol.
Nonetheless, if you plan on going through the drive-thru here, just be prepared for a depressing experience. Doesn’t make you think highly of the job they probably do when it comes to the actual food itself. Thankfully I don’t get much, nor often. Perhaps no more. That’s what bad customer service does for business.
… moreDeion Avant
I will be filing a police report I ordered food through Uber eats from this store and when my 10-year-old daughter opened her food, there was a smoked blunt in her box with her food. The manager did not care tried to blame Uber, but the bag was tied so tight. I had to cut it open, so clearly nothing could’ve been added to it. She told me do what I need to do and that was the end of the car I will be hiring an attorney and filing a report
… moredave williamson
I’m 43 years old and this is the worst chicken Ive ever bought. The chicken was burnt and so mushy I could not pick it up without falling apart and it was drowning in grease . Grease ran out of the bag and all over my car seats. I took the chicken back and was informed they do not do fefunds.Ive contacted corporate and still have not received a response.Its Completely nuts that you can not get a refund on burnt food that is not eaddable!!! I spent $57 dollars and dint have a sing bite. Threw it all away. Worst place ever. Looks like I need a ski mask to get my money back.
… morezam khup
I am writing to express my dissatisfaction with the customer service I received during my recent visit to your KFC drive-through. I ordered a variety of meats and politely asked the young man at the window for some ranch. Although he initially provided two, when I kindly requested one more, he responded in a rude and dismissive manner. This isn’t the first time I’ve encountered such behavior from this employee. On previous visits, he has consistently displayed a lack of courtesy and professionalism. During one particular visit, he even failed to give me my drink. I believe that customer service is a critical part of any business, and it’s disappointing to experience such treatment repeatedly. I hope you will address this matter and consider providing additional customer service training to ensure a more friendly and respectful environment. Thank you for your attention to this matter. I look forward to a positive change during my future visits.
… moreLashonda Ervin
2. 17.26 PLEASE AVOID THIS LOCATION. EAT THERE AT YOUR OWN RISK! I stopped to purchase an 8 PC original meal forn$30.73.The chicken was old and dark as if the grease was burnt once we got home. I tasted 1 leg the biscuits were old and let’s not talk about the coleslaw and mash and gravy. I called and the service on the phone was rude. I was told to bring the order back and did. The counter worker was attempting to replace my full order out pops the narrow store manager and she commenced to counting the old chicken and refuse to replace the entire order or giving me a refund as requested. Some folks should be fired and not work in customer se4vice
… moreRiza Viray
I said I wanted my order taken and they say use the kiosk. Do they not know how to take an order. There were five people just standing there thinking they look pretty. How lazy. Do better service!
… moreNa Na
I went to this KFC and receive the worst chicken I have ever had from a KFC. The chicken never held the batter I asked for white meat but the manager in charge insisted on giving me dark meat regardless of what I requested. The chicken had no taste very undercooked and I I told this to the manager she again insisted on giving me another batch of the undercooked horrible chicken never told the cook to cook it longer or none of that just put undercooked chicken up there for people to eat. I would not advise this on my worst of the worst enemy it is that bad. I just wasted $30 on the nastiest horrible service w/ a non listening Mgr…SMH . THIS ISNT FAST FOOD THIS IS HURRIED .RUSHED .. AND UNDERCOOKED CHICKEN.
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