Isaac Marks
Go to make a online order, it’s placed everything’s good till I show up and get told it’ll be a thirty minute wait because there tenders were thawing out wasn’t mad even though it was weird for being the start of prime time. I waited the thirty go back and the kid says there still thawing and I ask how much longer and he said 15 and then says wait let me check if there thawed out so he didn’t know and still told me their waiting. He doesn’t even walk away from the window before saying awww mannn as if he checked something that was next to him even though they obviously weren’t. So he comes back and I say never mind and I’ll just go get a refund which sadly has taken two days to get and will take three more for 30$ worth of food so on the 22nd it’ll take till the 27th to see a penny of my money since some kids didn’t wanna make some food. Will never go to this location again since it’s obviously hard to do your jobs.
… moreParis Harvey
I went there and ordered a famous bowl, Mac and cheese, and some chicken strips. After 10 minutes of patiently waiting, I went to ask them what was taking so long and was notified that the cook just started cooking new chicken strips just because I reminded them that I was waiting on them. They seem nonchalant and uncaring. I’m still waiting and it’s been 20 minutes so far
… moreBrandi
The 1 star is for the store being in better condition than others I’ve been to in the area & for the side dishes being good. The service and the chicken were not good. We arrived to find a door sign saying they would only be drive thru. If someone had just politely told us to go through drive thu for our pick up, we would have. The door was unlocked, we followed a female in, she hollared out to a male worker and disappeared in the back. We stood at the counter and waited maybe an awkward 5 min, while (who we assumed was the on duty manager because of the way he was dressed) the manager GLARED at us the WHOLE TIME!! I smiled at him, and he literally continued to flipping GLARE AT ME!!!! Never broke his glare, except to continue working on food orders behind the wall. Shocked, I was, to say the least, and offended. I am going to be contacting KFC about this. I was honestly uncomfortable feeding my family food that was prepared by someone who apparently has so much hate towards their customers while they prepare their food. This person NEVER talks to us or does anything to help us. Only glares. The drive-thru worker finally came over and then handed us a bag that had been sitting on the counter, since before we walked in. This interaction was so awkward, I felt nauseous about eating the food afterwards. Everything looked fine so we served it but the chicken sucked. We had to travel to get it and to take it home. That’s not anyone’s fault but our own. We’ll consider it being cold our own fault but why was it soggy and not crunchy AT ALL? It was the worst KFC chicken I’ve probably ever had. It was probably the worst KFC interaction we’ve ever had and in such a short amount of time in reality, it only took maybe 5 minutes. Save your money, go somewhere else. Atleast dont go while their nightshift is there. This night manager, the male on shift, needs to be replaced. When your staff makes me feel unwanted by glaring at me, after I spend more than I wanted to for dinner anyways, at that point I would have rather just gave them the chicken back and gotten my money back honestly. Next time I’ll cook the chicken myself and will taste much better than what we just were served and I won’t have the anxiety of dealing with your HATEFUL staff.
… moreRoberta Wessel
The store was very clean people that waited on me was very nice. Enjoyed my visit. Will definitely be back to this one. Love it love it love it.
… moreDiaton Lerkis
Their GM needs to up their game, the crew is trying their best accommodating diners and drive-thrus. Poor coordination of what’s to cook in advance lets too long +30mins wait.
… moreDanielle Williams
We ordered food in the app, go to pick it up, brought it home, missing an entire meal, the sides of all the other meals, drinks were wrong, tried calling MULTIPLE times and they answered and hung up. The owner needs to hire people that aren’t so high they can do their job. This is absolutely ridiculous.
… moreTerry Austin
I went in for a family dinner and used the drive thru. I had a great experience, the food the service the speed was great. Happy with my overall experience.
… moreJ Bull
Was just there. Stood at the counter waiting to order for several minutes. Never seen so many employees work so hard to not make eye contact or look at me. Walked out. Even a manager just straight up wouldn’t make eye contact.
… moreJordan Heimansohn
Pulled up, was told it would be a 20 min wait. As I left without ordering, the drive thru attendant was laughing in the window.
… moreDavid Russell
Update…Last review was a few years ago and it was really good. Went tonight and it was terrible. Forgot part of my order so I went inside. Worker was kind of rude and told me they didn’t even offer a 6 piece tender on the menu, and then checked and then said oh yeah, I guess there is. I also ordered a 6 piece chicken and I have had chicken wings bigger than the some of the pieces they gave me. Pic is 4 of the 6 pieces , the other 2 pieces were normal size.
Showed up tonight to pick up my mobile order but there was a delay or some sort of issue with it. Every one was very friendly. They stayed calm and got my order to me pretty quickly while being extremely busy. The whole crew seemed to work very well together also.
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