KFC

  3.0 – 723 reviews   • Chicken restaurant

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Visit your local KFC® at 7228 Maynardville Pike for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery KFC 37918

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KFC® at 409 N. Cedar Bluff Road in Knoxville, TN

Visit your local KFC® at 409 N. Cedar Bluff Road in TN for our delicious fried chicken buckets, chicken sandwiches, Famous Bowls and more!

KFC Locations in Knoxville, TN| Fried Chicken, Butter Biscuits …

7 KFC Locations in Knoxville · KFC 1030 Shumard Lane · KFC 2918 N. Broadway Street · KFC 409 N. Cedar Bluff Road · KFC 4415 Western Avenue · KFC 5266 Millertown …

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Reviews

gayle beatty
Just got great meal at Halls KFC chicken breasts, potato wedges, and green beans tastes like homemade! Wonderful deal! We had given up on them, but decided to try one more time and so glad we did! Thank you Halls KFC!
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Becky Kreisa
I came through the drive-through well after the lunch hour to get my grandson a kid’s meal. There were 4 cars in front of me. By the time I ordered, I literally had been sitting in line for 20 minutes. (I would have left, but there were already cars behind me and there’s a tall curb on the right side). I was blocked in.

After I ordered, it was an addditional 25 minutes before I got my food! This is no exaggeration, because I started timing it. It took me 25 minutes to get one kids meal!! After getting back home, I discovered that the chicken leg was so small, it probably didn’t have 3 bites of meat on it. They also did not give me the fries that I ordered! Instead, thay gave us some awful, dark-colored corn that I’m sure had been reheated multiple times!!! (I had never seen corn that color, and it went straight to the trash)! Plus, they left his applesauce out of the box!

To summarize, I was held captive for 45 minutes to receive an an incorrect order: missing the side I had ordered; missing the applesauce that was supposed to be included in the kids meal, and received shamefully small piece of chicken. This is absolutely NOT acceptable, and I will not be back.
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Timothy Spence
The staff was friendly, and my order was ready when promised, which I appreciated. The lobby itself was clean and orderly.

Unfortunately, the bathroom was filthy, which is a major downside and hard to overlook. The parking lot has plenty of space, but it could use a good sweep as well.

Overall, there are some positives with staff and order readiness, but cleanliness issues — especially in the restroom — bring this location down significantly.
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Donna Bullock
Every time I go to this restaurant they never have the food ready, I was in there today waited for 30 still didn’t have the food, I told them to give me a refund, then went to Popeyes and was in and out in 5 minutes with my order. KFC needs a new manager. There was another customer that said she had been waiting for 40 minutes and was very upset, another customer wanted chicken livers and didn’t have those either, it’s like every time I go in there. It would be a wonderful location for a restaurant.
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chris snyder
It would be tough for this to be much worse. I came here a few months ago and it was pretty terrible but today I had the urge for some fried chicken so I thought I’d give it another try.

When I walked in the service was pretty bad. There was no one at the front register the same person was working the drive-thru and the front register there was a line of people at the front register but no one had placed your order. And it seems like everything someone wanted to order they had to run and check and make sure they had. There was an older couple standing there who’d been waiting over 10 minutes for a chicken sandwich. Eventually I got to order my food no hello please thank you for a smile just simply for here or to go and that was about as much conversation as there was. I take my cup and go to get a drink and there’s no ice. The Mountain Dew was completely flat and tasted sour.
After about 10 minutes someone is pointing the people in the lobby asking which one of us ordered this but they never gave us a number so we could actually know for sure two of us ordered the same thing we didn’t know which one was who’s.

Boy I wish I had waited. Not only was the chicken cold and the potatoes cold but the biscuit was broken and smashed and then pieces. The fried chicken was….. slimy? The skin slid off and left me with this kind of jello feeling stuff in my hand. Absolutely disgusting I took another drink of my warm sour Mountain Dew and threw everything in the trash and left.

To make this worse there was a woman in the black and white striped manager uniform sitting in the first table closest to the cash register who saw the hole thing happen. The people complaining about confusion on their order people waiting for food no ice in the machine me throwing away the food. She just sat there and watched and did nothing except drink her own soda ( what’s she must have gotten from the back because she had ice… unlike paying customers)

I cannot in good conscience recommend this to anyone management and ownership should be ashamed
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Beth Raborn
My husband & I drove thru the KFC in Halls. They immediately asked us to pull into a parking space because it would be about 2 minutes before the fries were done. We did as asked & waited 10 minutes before getting back in line at the drive thru. While waiting the 2nd time in line the girl came out with our order & when we asked about the “2 minutes” she stated “we couldn’t get the grease to heat up”. Sorry, incompetent, unprofessional, rude, uncaring, unconcerned & any other negative connotations that can be added. Nothing about this visit reflects “customer service”. We will definitely NEVER provide any repeat business nor recommend it to any one else! If a negative number was an option that would be my choice!
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Heather Huskey
Had a poor experience on Sunday Nov 30 2025. Drive thru is too narrow for a truck or van to turn in. Had this problem here more than once. Brought it up to the blonde lady working the drive through. She laughed and said everyone else does just fine getting in and out. If your employee is going to gaslight customers, she should be working in the very back or fired completely. Fix the drive thru, and do something about your gaslighting employee. Poor service, poor atmosphere, and poor employee. Food was good, but will not be returning anytime soon unless drive thru is widened and employee has been properly dealt with.
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Chris Litton
Ordered mobile. First off, told they were out of ice. Got 2 drinks room temp. Brought the 3 piece combo and tendies meal home. Apparently they were made at lunch. Same temp as the drinks. Room temp. Sides were the same. No straws, napkins, or the sauces we requested. Total fail. Just goto bojangles. This place needs to be shut down!
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Rebekah Ritter
I would give ZERO stars if I could. Horrible service, nasty employees, dirty store. I ordered 3 chicken sandwiches, 1 spicy, 2 regular-plain (they are supposed to be cooked to order) 2 sandwiches had a room temp piece of chicken half the size of the bun and 1 sandwich I was given room temp tenders on instead (I okayed tenders but not cold dry ones) I called the store and they won’t answer. Their phone is off the hook. I called corporate and got told I could be sent a voucher but I have to spend it within 90 days and I have to spend it all at once or I lose the rest and then when I said that’s not good enough I was hung up on by corporate and now corporate won’t answer.
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Tyler Higgins
Becca was really kind and even though they were out if the extra crispy chicken she offered us their original, gave us a free lemon cake, and said that we could come back next day for a free bucket of their extra crispy chicken. Everything was fresh and delicious and we received the best service we’ve had from anywhere in a long time.
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