Sam Johnson
Placed an online order and apparently they did not have any biscuits so they gave us slider buns as a replacement. The sides were not family sides I have pictures. My chicken was crispy vs original; I called and the young lady advised the manager would tell me the same thing. Vs calling your customer and informing them you don’t have what they ordered. Just overall a horrible experience and it had been at least 5 years since I’ve been to this location due to the decline in service. We won’t be back to this one for another few years due to this if they’re still in business $40 gone and a lesson learned visit another location
… moreTheresa Peterson
They were out of food at 7PM; the young lady said “we ain’t got nothing” when asked if they could take another order. My daughter placed an online order and had to wait for an hour plus for her order of $55 for 12 tenders meal and 12 hot and spicy wings. The biscuits were old, Mac was cold; workers attitudes were HORRIBLE! If traveling through here you make want to stop somewhere else as this place is not worth anyone’s hard earned money. They probably will end up out of business if they don’t find better workers
… morecharlie moon
They were extremely rude. Took 30 minutes for them to take my order. I get it, things happen that make it take longer, But they didnt bother to tell me what was going on or apologize after. Ordered a large number 12 and they didnt put pickles, and gave me a small cup and small fries.
My dad ordered the same thing but with potato wedges. He got a small pickle-less 12 with fries. No wedges. Both my brother also ordered the same thing, and again. No pickles, small, only fries no wedges.
If I could rate negative stars I would
… moreStacy McC
Ordered our food, then the two behind us got theirs before we did. Got a large side and they are only half filled. Service at this KFC is terrible! If this was the first time, I wouldn’t bug so much but last two times was just as terrible. Take way too long to get the food, order isn’t accurate and then get bad service.
… moreDannyhenderson
Ordered 20 piece wings, and 2 biscuits. The chicken was burnt and they had so much hot sauce on them, it literally was like drinking straight from the bottle
… moreCathy Brown
Went to pick up some chicken for dinner. They said the wait was 25 minutes and they had NO chicken!! How do you not have chicken at 4:45 in the afternoon when you stay open until 10pm???
… moreCandy Crosby
We were passing through and stopped to eat. The place was hot, no ac, everything dirty, looks like it hadn’t been cleaned in years. One of the ladies behind counter yelled at elderly lady for asking a question. I would not recommend. It’s a shame because KFC is usually good, guess depends on whether or not you have employees who care about their jobs or not and managers who hold people accountable.
… moreJana
I would give them negative stars if I could. This is specifically the Greenville, Al location. This place is horrible. The staff are lazy and rude and obviously only there to get a pay day and really don’t care too much about that either judging by the effort, or lack thereof. The company needs to clean house and hire an entirely new team. I don’t ever contact the corporate office , nor really leave negative reviews. I try and point out the positives and promote establishments when I review. I simply don’t review if I don’t think these places are absolutely worth praise. I have to speak on this location though.
I placed an online order. I was notified my order was ready and arrived between 5 to 10 minutes later. I had to wait 30 more minutes before receiving my order. It was wrong and my food was cold like it had been sitting there the entire time. I had to wait more before anyone acknowledged me to ask for the two drinks they forgot to give me. During my wait two of the male employees were engaged in a heated argument that I worried would get outta hand and was really wanting to leave and go elsewhere but I paid online. …. I will NEVER eat at this location again and advise others not to.
… moreAlyx Mesker
The woman at the register had the most horrible attitude. The whole place is filthy and the entire staff needs to be retrained on handling customers.
… moreEthan
The past 3 times I’ve been here my order has not been right and the bag has been a complete mess. Now i have placed a order which they will not give me because “they just closed” right after they served another car their order.
Pro tip: Don’t have 11pm listed if you close at 9:30. Should be common sense.
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