Jason Wiggins
I am a local so i know this is the bottom of the Eastman restaurant barrel. My expectations were set at zero, and KFC once again, delivered a zero performance. However, my urge to try the new wings made me come back after a 4 year absense due to what im about to type out yet again. Why does it take an hour and 13 minutes to get 12 wings? Everytime they would drop wings the drive thru workers would grab them for all the customers pulled up waiting on their orders. I was the only person inside when I ordered. An hour and 13 minutes later there were 12 other orders pending in the dining room area. They should close the dining room and go to drive thru only. However, people waiting in the “out of sight, out of mind” pull up drive thru area were coming in inquiring about the wait time. I have zero clue how they are still in business. We were told they were waiting on the biscuits by some lady recovering from a chin procedure. However myself and 3 others waiting behind me had no biscuits in our orders. The kicker is, the people with biscuits in their orders got their food first over us standing around for over an hour.
… moreNone Ya
Everytime I come in here it takes FOREVER. There can be nobody in here even. Tonight I witnessed a lady ask for her money back. Her whole family ate and then hers still wasn’t done. Every else in here doesn’t have the food either. I don’t either. Y’all need new employees
… morePeaches Smith
Tried KFC fried chicken sandwich for the very first time and was pretty impressed. For some reason most places excludes Lettuce and tomatoes. A little more fries could have helped to fill the container. I also added their Buffalo sauce to my sandwich, of which I throughly enjoyed! I will give them a try again… though it wasn’t a $10 meal, but hey, EVERYBODY has gone up on their prices.
… moretj barton
I got the 5 piece tenders and they were cold and hard. The staff was on their phones and most of the tables were dirty. And the staff ignored the customers and had to wait 15 minutes to order and when we got the food it was old and nasty. The staff was rude and had an attitude. I had to go somewhere else
… moreJay Keyes
It’s a regular KFC. Like all KFCs, the chicken is too greasy and salty, and the sides are on par with microwaveable frozen food. Better options exist for fried chicken.
… moreLynn Austin
Ordered online and it said 20 minutes. Got to the restaurant to pickup and it was another hour and a half before I ever got my food. DO NOT GO HERE IF YOU WANT FAST FOOD !!!!!!
… moreTara Frady
Came in with my family. It was not busy at the time. They didn’t give me the apple sauce with the kids meal, the extra sauce we paid for, or chicken in the famous bowl I ordered. When I approached the counter, 3 different people looked at me or walked right by me and never even acknowledged me. After I flagged a worker down I was told they didn’t have applesauce and then the worker went back to texting on thier phone. No attempt to offer something else. The people working here have zero customer service skills.
… moreMarsha Overby
I’ve always enjoyed coming here. They are always friendly and nice. And they always get my orders to me in decent time.
… morePhill Swift
Ordered a chicken tender K8 meal, instead of tenders, they shoved fried chicken in my box and called it a day, not a big deal on the surface but it’s so annoying to deal with incorrect orders
… moreGreg Johnson
The service was terrible. The employees were more interested in arguing with each other than taking care of customers. The cooking area was nasty. The restrooms were filthy. Had to request our table to be wiped off.
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