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Visit your local KFC® at 1403 West Williams Blvd for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 1403 W Williams St, Apex, NC 27523
Phone: (919) 303-7997
Website: https://locations.kfc.com/nc/apex/1403-west-williams-blvd
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KFC® at 1403 West Williams Blvd in Apex, NC
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Order KFC – Apex, NC Menu Delivery [Menu & Prices] – DoorDash
Get delivery or takeout from KFC at 1403 W Williams St in Apex. Order online and track your order live. No delivery fee on your first order!
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Reviews
Max
This KFC consistently over-cooks everything to the point of it being nearly burnt to a crisp. The entire point of KFC is fried chicken, so if you can’t even fry chicken properly, what is the point of ordering food here. I really wanted to give them the benefit of the doubt, but this is the 5th time this has happened in a row. They need to retrain the staff here on how to properly cook their menu. Incredibly disappointing.
… moreSusan Thomas
The corn and green beans were over-cooked. The 12-piece bucket of original recipe chicken was just wet with oil and the skin was not intact – most skin just slid off and was “wet”. Disappointed. Called store but no answer. I will not be going back.
… moreMichael O’Brien
Did drive through here for 2 chicken pot pies. Friendly service, pot pies just out of the oven, and a short ride home. Pot pies look amazing as we enjoy our own home made versions. Oddly though halfway through eating, we struggled to taste ny chicken and my wife enjoyed 2 pieces in her pot pies look amazing while I had none. Really disappointed given the $14 tab. Reached out to KFC with a note and never heard back. Last time I’ll do KFC…..
… moreSur
When I first walked into the restaurant, I felt very bad because of the smell coming from the restroom. The food I got was terrible because it smelled like bad oil and tasted the worst. I’ve never had food this bad right away when I bought it, and I’m not sure how to describe how frustrated I am because my time and energy were wasted. I don’t have any complaints about the staff, however the equipment and products in this place are subpar.
… moreMasterartemus
I waited for over 5 minutes at the drive through speaker just waiting to place my order. I should have known then that it was gonna be a problem. The receipt said i had placed my order at 1:30 pm. It was 1:52 pm when i finally received my order. As i sat at the drive thru window waiting for my food, no less than 4 cars pulled up to the drive thru speaker, waited for a while before driving around my car and leaving. I could see customers inside the building who were waiting at the counter for their orders as long as i was sitting outside. Meanwhile workers were getting themselves drinks, going into the office for periods of time and generally being unproductive. I will never patronize this store again.
… moreMahboob Khan
I’ve been going to the Apex NC KFC for a while, and the quality has been consistently disappointing. The food often tastes old, like it’s been sitting in the warmer for too long. The chicken is usually dry and has little to no flavor.
I still go back from time to time hoping things might improve, but it hasn’t changed. I request the management to take a closer look at this location and make the improvements it needs.
… moreI still go back from time to time hoping things might improve, but it hasn’t changed. I request the management to take a closer look at this location and make the improvements it needs.
Dezihra Morant
I was picking up two orders for Uber eats. Unfortunately they were short staffed only two people. But show out to Victoria she was very helpful. Working both the drive thru, front counter, and helping made orders. She was really great.
… moreMike T
I feel so bad for the employees here. Always understaffed and taking crap from customers because of it. Just came on a busy Sunday and they had 2 employees for ENTIRE store. One cooking and one taking and filling orders. Long drive thru line and T least 6 people waiting in lobby. Not their fault at all. Whoever manages this location (and regional management) should find a new line of work. Consistently bad service and the reviews consistently highlight that.
… moreMark
This location serves garbage. Greasy, dark black chicken. Run away. They use days old frying oil
… moreKatrina Hayes
I’m writing to share my extremely bizzare experience with this KFC location. Despite multiple attempts to resolve the matter through the official 1-800-CALL-KFC line and the KFC website, I’ve received no resolution. I called again on November 25, 2024, and spoke with a representative named Colynne. Unfortunately, the call was difficult to understand, and when I politely asked to speak with a supervisor due to ongoing issues, I was refused. Her handling of the situation was unprofessional and dismissive.
When I arrive, the parking lot is near empty — yet I’m always asked to pull forward and wait. Then, suddenly, all these suspicious-looking cars pull up out of nowhere. It feels sketchy and unsettling, and it’s not something I expect when picking up food from a national chain.
The food quality was completely unacceptable. The chicken was soggy to the point that it soaked through and broke the container, and the mac and cheese was hard and inedible. The wait time was excessive, adding further frustration to the visit.
To make matters worse, the front counter employee was wearing a red necklace that resembled blood dripping from her neck. While I understand personal expression, this accessory was in very poor taste and inappropriate for a food service environment.
The experience and lack of communication warrant attention. After weeks of no response, poor service, and eventually having to throw out the food (which we held onto in hopes someone would follow up—the bag even started turning black), I would like a full refund.
Lastly, I recently learned that this location has a D+ rating with the Better Business Bureau (BBB), which unfortunately reflects the level of service I experienced.
This situation has been entirely unacceptable. I expect a prompt resolution and accountability from KFC corporate and this franchise location.
… moreWhen I arrive, the parking lot is near empty — yet I’m always asked to pull forward and wait. Then, suddenly, all these suspicious-looking cars pull up out of nowhere. It feels sketchy and unsettling, and it’s not something I expect when picking up food from a national chain.
The food quality was completely unacceptable. The chicken was soggy to the point that it soaked through and broke the container, and the mac and cheese was hard and inedible. The wait time was excessive, adding further frustration to the visit.
To make matters worse, the front counter employee was wearing a red necklace that resembled blood dripping from her neck. While I understand personal expression, this accessory was in very poor taste and inappropriate for a food service environment.
The experience and lack of communication warrant attention. After weeks of no response, poor service, and eventually having to throw out the food (which we held onto in hopes someone would follow up—the bag even started turning black), I would like a full refund.
Lastly, I recently learned that this location has a D+ rating with the Better Business Bureau (BBB), which unfortunately reflects the level of service I experienced.
This situation has been entirely unacceptable. I expect a prompt resolution and accountability from KFC corporate and this franchise location.