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Visit your local KFC® at 2333 Rockvale Road for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 2333 Rockvale Rd, Lancaster, PA 17602
Phone: (717) 291-9466
Website: https://locations.kfc.com/pa/lancaster/2333-rockvale-road
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Reviews
Joshua Guion
By far the best location in the county! The staff always are hard working and deliver food to the utmost quality! Even while the staff is short they always work diligently to get your food made. I would highly recommend ordering ahead of time to help out this amazing staff! Everyone staff member at this location works hard throughout the day and have made this store a regular stop for lunch! Thank you for your many great experiences!
… moreSarah Morad
I have been waiting to pick up an order for 10 minutes and the guy hasn’t even spoken to me. He is the only one doing kitchen and order, so I try to give some patience. But he kept making people’s food without gloves or a hair net. Finally got gloves on, after opening a bag of cheese curds with his MOUTH, but then took a drive thru order with the gloves on. This place is disgusting!
… moreAlicia Torres
I stopped in for just a 3 piece meal and an extra side. Let me just start with they were short staffed, only 2 employees in the building. The manager greeted me right away with a smile as the young man was cooking in the back. She takes my order, serves my food fast.
For as short staffed as they were that was 1 of the quickest waits I’ve ever encountered in a k.f.c! The food man listen the food was hot hot, it’s cold out and it was still hot after my walk to the bus. Amazing service and food!
… moreFor as short staffed as they were that was 1 of the quickest waits I’ve ever encountered in a k.f.c! The food man listen the food was hot hot, it’s cold out and it was still hot after my walk to the bus. Amazing service and food!
Jimmy Alicea
I always order from this KFC almost every Friday and they have never failed me. But today, they totally disappointed me. To start, I ordered a 12 piece bucket with 3 sides but only received 7 pieces of chicken . On top of being short, the chicken was not fresh. My sides, the corn was dry, the mashed potatoes were some what watery, and the Mac and cheese was the only thing done right. So disappointed.
… moreMargie Way
Counter girled must have had something better she could be doing.made myself and others feel like we were pain in the assessing for wanting fish from long Johns. It was 2pm and the grease wasn’t hot enough yet. I was there 50 mins waiting on cook to order spicy wings which were horrible and raw. Now I know why I don’t eat there anymore
… moreElquis E
This was a nice place for a lunch break after morning shopping. The dinning area was clean, well lit and welcoming.
Service was good, very attentive. Once she heard us speaking spanish, she quickly made the switch to communicate with us in the same language.
Food was good, well done, crispy chicken sandwich and 3 piece chicken with fries. We were given extra plates for the meal being shared. The only downside, coleslaw it takes 24 hours to make. ♀️
It was not crowded. Plenty of places to park.
It’s also located walking distance to outlet area. But most are vacant. It is a drive away for Tanger, Kohls, Target among others.
Worth Exploring!
… moreService was good, very attentive. Once she heard us speaking spanish, she quickly made the switch to communicate with us in the same language.
Food was good, well done, crispy chicken sandwich and 3 piece chicken with fries. We were given extra plates for the meal being shared. The only downside, coleslaw it takes 24 hours to make. ♀️
It was not crowded. Plenty of places to park.
It’s also located walking distance to outlet area. But most are vacant. It is a drive away for Tanger, Kohls, Target among others.
Worth Exploring!
Kay K
This is the worst fast food restaurant ever. The restrooms are separated for staff and customers, but they’re so filthy it’s beyond words. When placing an order, the lack of professionalism is so bad they make you repeat the same thing five times. The worst franchise fast food place I’ve ever experienced in my life.
… moreChristian Kloppenburg
$10 for an 8-piece Chicken Nugget Meal with 1 side (French Fries, in my case) and a beverage. The chicken was the worst I’ve had since Chi-Chi’s was still open. The fries were somehow fresh AND dead…? The atmosphere is bad, even by fast food standards (ripped out beverage fountain, debris under counters, poor interior conditons, spartan furnishings). Service was terrific.
… moreKurtis Rager
I pulled up to the drive thru window at 5:30PM. I waited at the speaker/microphone until someone came across the speaker at 5:32PM and stated “hold on”. I placed my order off of the Long John Silver’s menu at 5:35PM (as noted on my receipt). My order was for a Family Pack to include 4 pcs of fish, 4 pcs of chicken, 8 hushpuppies, and my two sides of (French fries and coleslaw).
I made it to the drive through window around 5:48PM (only two other vehicles in front of me from the time I had arrived). The drive thru attendant took my card for payment and handed it back a minute later. Meanwhile, looking into the kitchen, back of house area, there are team members leisurely walking around and others pacing back and forth. One individual was eating a bag of chips while sitting on the main counter (typically used as the counter between the dining area/lobby and kitchen, the lobby was closed).
At 5:50PM, I was asked by the same attendant who took my payment, “did you order a Coke”. I stated no and that I had only ordered the Family Pack meal. She didn’t say anything further and simply closed the window.
At 5:52PM another attendant came to the window and asked me what I had ordered. I stated that I had ordered the Family Pack meal and reiterated what was to be included. She stated, “is that what you paid for?” I said, “yes”, and waved my receipt for verification.
They closed the window once more. By 5:54PM I was frustrated and waved my hand to get the attention of the attendant inside. I stated that I had been waiting for nearly 20 minutes for my food and was not willing to wait any longer and that I wanted a refund. The attendant stated that they were not able to provide a refund as they were not the manager. I asked to speak to the manager or supervisor. At that time, I was informed that there was no manager or supervisor working and that a thumbprint of the manager is required to give a refund. I asked for the name of the manager and was told her name is Jazmin. Looking at my receipt, it states the cashier who took my order was Jazmin (not sure why the manager, Jazmin, is listed as the cashier when she is not actually working).
After being denied my refund, they brought me a bag of food at 5:56PM. I took the food I had been given and pulled ahead. Unfortunately, I did not confirm my order was correct (rookie mistake) as I simply wanted to get out of there. Upon getting home (4 minute drive), I opened the bag and realized I was missing my hushpuppies and French fries. One of my four pieces of chicken was only 2-1/2″ in length. Not sure what the quality control on this is but I would have been frustrated had I ordered a stand-alone or added piece of chicken for $2 and received this. I had assumed the reason for the 20+ minute delay in getting me my order was because they were making fresh food. To my surprise, both the chicken and the fish looked and tasted as if it had been sitting there all day (shriveled up, dried out, and cold).
This is a very poorly run operation and was a waste of 20+ minutes of my time and $25+ as the majority of the food was discarded. I will not be returning to this location and I would hope someone from the corporate level would look into this location as it is a very poor reflection on the business.
… moreI made it to the drive through window around 5:48PM (only two other vehicles in front of me from the time I had arrived). The drive thru attendant took my card for payment and handed it back a minute later. Meanwhile, looking into the kitchen, back of house area, there are team members leisurely walking around and others pacing back and forth. One individual was eating a bag of chips while sitting on the main counter (typically used as the counter between the dining area/lobby and kitchen, the lobby was closed).
At 5:50PM, I was asked by the same attendant who took my payment, “did you order a Coke”. I stated no and that I had only ordered the Family Pack meal. She didn’t say anything further and simply closed the window.
At 5:52PM another attendant came to the window and asked me what I had ordered. I stated that I had ordered the Family Pack meal and reiterated what was to be included. She stated, “is that what you paid for?” I said, “yes”, and waved my receipt for verification.
They closed the window once more. By 5:54PM I was frustrated and waved my hand to get the attention of the attendant inside. I stated that I had been waiting for nearly 20 minutes for my food and was not willing to wait any longer and that I wanted a refund. The attendant stated that they were not able to provide a refund as they were not the manager. I asked to speak to the manager or supervisor. At that time, I was informed that there was no manager or supervisor working and that a thumbprint of the manager is required to give a refund. I asked for the name of the manager and was told her name is Jazmin. Looking at my receipt, it states the cashier who took my order was Jazmin (not sure why the manager, Jazmin, is listed as the cashier when she is not actually working).
After being denied my refund, they brought me a bag of food at 5:56PM. I took the food I had been given and pulled ahead. Unfortunately, I did not confirm my order was correct (rookie mistake) as I simply wanted to get out of there. Upon getting home (4 minute drive), I opened the bag and realized I was missing my hushpuppies and French fries. One of my four pieces of chicken was only 2-1/2″ in length. Not sure what the quality control on this is but I would have been frustrated had I ordered a stand-alone or added piece of chicken for $2 and received this. I had assumed the reason for the 20+ minute delay in getting me my order was because they were making fresh food. To my surprise, both the chicken and the fish looked and tasted as if it had been sitting there all day (shriveled up, dried out, and cold).
This is a very poorly run operation and was a waste of 20+ minutes of my time and $25+ as the majority of the food was discarded. I will not be returning to this location and I would hope someone from the corporate level would look into this location as it is a very poor reflection on the business.
Angela N
This is the worst KFC I’ve ever been to!! I waited 10mins to even be acknowledged by a little girl who acted like she was high on something. I had a coupon that was just issued the last day of July and they said that’s when it expired which was a lie then said they never seen a coupon like that but it was issued to that store. STAY AWAY bc this place is HORRIBLE..
… more