


Visit your local KFC® at 535 Dick Road for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
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KFC® at 4940 Transit Rd in Depew, NY
KFC® at 535 Dick Road in Depew, NY
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Reviews
The chicken today was unbelievably dry — I’ve literally had BEEF JERKY THAT WAS EASIER TO CHEW. My mom is on hospice and couldn’t even eat it because it was like SHOE LEATHER. The biscuit was ROCK HARD and completely inedible.
Last time we ordered a 12-PIECE BUCKET and only about TWO PIECES WERE EVEN EDIBLE. The rest was so dry and old it got thrown away.
The drive-thru employee was EVEN WORSE THAN THE FOOD — extremely rude, impatient, and clearly miserable. No courtesy, no help, just a VERY NASTY ATTITUDE the entire interaction.
At this point going to this KFC feels like THROWING YOUR MONEY DIRECTLY INTO THE TRASH. If you want food you can actually eat, GO SOMEWHERE ELSE.
Pull up to drive threw to be told to come inside (in the middle of winter)
When asking worker threw drive threw if I had to come in for a pick up order they respond no pick up orders are ready, come inside.
Upon getting inside it is clear the front counter worker doesnt want to be there.
Gave them my name and they had my food hot and ready.
Thanks for dinner but I dont know why all the rest was necessary.
I did an online order and showed up 10 minutes after it said it was gonna be ready- it was a Friday night. When I walked in there others walked in behind me. We all stood there for 10 minutes before we got some sort of acknowledgment. All they said when they looked at me was one minute. I then proceeded to wait for another 20 minutes. A person who walked in after me and placed a take out order proceeded to get their food first. I ordered 2 chicken sandwiches 2 drinks, nuggets, fries and cole slaw. It took in total- 45 minutes to get my food. During my wait I asked what was taking so long and they said they didn’t have a cook. I get that- I come from a fast food background BUT I was ALWAYS transparent with my customers if it was gonna be a while. I would have left and come back if that was the case instead of making my kids wait in the car. The employee walked away mid conversation and started swearing behind the counter.
They were out of the drink I requested so they offered a different one. When I tasted my SWEET tea. It was the fountain raspberry tea (I hate raspberry; glad I’m not allergic to it as they didn’t say anything about it). I dumped it to get a different drink. I got home and found my order was missing the fries. I’m not shocked. I didn’t bother to go back.
I will never go to this location again. I will be going to Popeyes over this place. If you can’t handle the online orders- refuse them or turn them off. The employees act like they hate their jobs.