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Visit your local KFC® at 1164 Jericho Turnpike for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 1164 Jericho Tpke, Commack, NY 11725
Phone: (631) 543-9336
Website: https://locations.kfc.com/ny/commack/1164-jericho-turnpike
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Francine Cotoia
Bought a 10 piece extra crispy bucket of chicken with sides and an extra coleslaw. The chicken was all soggy and slimy. The coleslaw was old. I bought one extra with the meal, went back to return it and the manager gave one fresh one which it should have been when I bought it and 2 new extra crispy pieces of chicken of the 10. Then she told me they need to make money. I will never return there after 30 years of picking up drive thru. Never again. I had to cook something else thats how bad it was.
… morePatricia Orellana
Paid for a large fry, I didn’t get my large fry. I tried the gravy flight and not only did they forget the normal gravy, the peppercorn was so watery it wouldn’t even stick to the chicken. This place is disgusting, staff was nice, but this happens every single time.
… moreDavis P
Honestly , KFC is failing because of drop in food quality as well as high prices, they’re much more expensive than Popeyes. Even through the KFC app, the deals are insanely NOT good deals. Some may even argue that Popeyes is even better than KFC. Have better deals, and you would win me and other customers.
… moreRobert
Store claims to open at 10:30am. Doors are locked and not a single car in the lot. No staff is present and no answer via phone. Staff unlocked doors at 10:32am. At least answer the phone.
… moreLoreen Shepherd
I purchased a piece chicken yesterday. Breast and wing side order I took coleslaw. I went back to work I saw leg and thigh.so I went there today and said it to the manager on duty. I ordered a breast and wing yesterday and I got leg and thigh which leg and thigh is on sale for $5.00 something and they charged me $10.85 yesterday how do you go about this ? I didn’t have the receipt but the charge was on my phone and the signal picking up in the restaurant. She ask as if I came in to make a big deal over $5.00 . What is really $5.00 ? All the care about is a paycheck and not the company there work for. And if the company close half of the time they struggle to find a job because they have no customer service.
… moreRoderick Pullen
The worst food experience ever. 9:30 pm order. The food was dry and cold. The Special with four thighs only had two plus a dried up drum stick and wing. The ten wings were cold, dried out, had more breading than meat. The fries were old, cold and droopy, like they had been wet before they went into my box. Biscuits all tasted like Day Old bread. All around I ordered $48.00 plus $3.94 tax for garbage to serve my guests.
KFC should close this nasty place down. One Star was given because there are no Negative Stars. Nasty Nasty Nasty!!!!!
… moreKFC should close this nasty place down. One Star was given because there are no Negative Stars. Nasty Nasty Nasty!!!!!
Patrick Reilly
Uber delivery quick kind had it ready for me while handling their customers amazingly
… morePoke-Cards
There is a reason why they are failing. Food taste terrible, customer service is horrible and rude, they are very slow and lazy here as well.
… moreB Willow
The woman at the drive thru on 5/16/2025 @1pm had an EXTREMELY NASTY ATTITUDE!!! The whole time taking our order she was so nasty. Her attitude was disgusting! We almost left it was so bad. But my brother was starving and we were in the drive thru so we just sat there till we got the food that cost wayyyy to much money the price of the crappy food is insane! Don’t go to this KFC
… moreWayne Liang
On January 7th, I ordered from KFC and picked up my order. Unfortunately, the customer service I experienced was shockingly rude and unprofessional. The staff clearly need customer service training. Right after picking up my order, I took about 30 seconds to enter the GPS address for my next destination since there were no cars behind me. Despite this, the employee rudely told me to leave the pickup window. Her tone was disrespectful, and I felt rushed and unwelcome. She even pointed upwards, seemingly referencing cameras that monitor stopping times at the window, as if to justify her behavior.
If KFC is enforcing policies that prioritize speed over customer satisfaction, it’s a terrible approach. This interaction left a bad impression, and I will not be returning to this location with such unfriendly service and disregard for customers.
… moreIf KFC is enforcing policies that prioritize speed over customer satisfaction, it’s a terrible approach. This interaction left a bad impression, and I will not be returning to this location with such unfriendly service and disregard for customers.