Jen Irons
Like someone else said, they do what they want here. This place used to have well-cooked chicken, but now it’s hit or miss. Tonight, I ordered a Wings & Wedges box on Ubereats. It was supposed to include 12 nuggets, and they sent the box without the nuggets. It seems they didn’t have any and just sent it without. There’s no way they missed that large empty section in the box. They can also do much better with the hot wings. They’ve often been soft and undercooked. I might give them one more shot, but if not better, that’s it. I’ll write them off like I did the one in Baldwin. It looks like I’ll have to go to the one on Linden Blvd in Queens to get properly cooked chicken. It’s a shame that they can’t master cooking the primary item they sell.
… moreNegan
If you want a place that runs out of crispy chicken 15 minutes after opening this is your spot. Why have crispy delicious fried chicken when you can have soggy skinned original, and 20 bags of ketchup when you asked for hot sauce since they apparently don’t have any 15 minutes after opening and the manager would rather hide in the back than help people
… moreJ
Friend came here for the Tuesday deal and the staff was beyond impolite – it’s sad that people are so rude nowadays. There was an issue with the app and the Hispanic woman said she couldn’t help him if he can’t figure it out. Meanwhile she immediately went to the next person that walked in even that person was having the same tech issue. The cashier woman tonight was very unpleasant to deal with and the chicken had old oil, so maybe that’s why it’s cheap on Tuesdays.
Her attitude was not necessary. Please train staff with more manners and basic human respect.
… moreWELCoMe2Hollywood101
You’ll get what you expect from fast food drive-through workers. I hate to say that because I truly believe that anybody with a job is important but the amount of times that I have been screwed by this and many other KFC locations for their lack of taking orders properly whether from going to the drive-thru myself and especially ordering through Uber Eats it’s infuriating. But then they want me to do them a favor and back up and drive back pass the window to make it look like they provided fast service. The level of incompetence that I have experienced from the KFC workers that take the same orders daily. I’m not asking KFC to make me Chinese food I’m asking for the items that they sell on the menu that they provide and still receive the wrong thing. It’s not only ridiculous, but should be deemed a fireable offense. As many KFC commercials that I see on TV it makes me sick to my stomach to think that they can still promote and create new products to serve, but never serve them properly. I had to post this because I can no longer accept giving this company my money and not getting what I ask for. Maybe there needs to be a better vetting process for hiring competent workers. How do you expect to do more in life if you can’t take people’s orders properly?
… moreAnna McCauley
Love the staff here. Very personable. And got food fast and accurate
… moreKerri Johnson
Horrible. Women at window literally said “what do you want?” Had to pay 6 dollars extra for a 10 dollar four piece bc I wanted Mac n cheese instead of potatoes. Asked for saucy nuggets and got the crumbs from the chicken breading with zero sauce at all. No wraps available. Worst 20 bucks I ever spent.
… moreLondon Dozier
The place doesn’t close at 1 a.m.,it closes at 12 am but they still don’t have any chicken at that time so really the place closes at 11.if you want fresh food ,be warn ,the lady told me at 12am ( that there wasn’t any food to serve and she turned the lights off on me .The funny thing is I got there at 11 50 pm, and they totally ignored me until I drove up to the window, I was in the drive thur, and the service from the window team was horrible, ALL I GOT WAS TERRIBLE SERVICE FROM A BIG NATIONAL FOOD CHANGE WHO SHOULD BE ASHAMED OF THEMSELVES
… moreKurt Hickling
This KFC location is one of the best locations in the franchise hands down. When we got inside, it was full (8 piece Tuesday) and by the time we got to the register, half the waiting customers were out the door. Efficiency at its best. When we got the chicken, it was well cooked, spicy and hot. Manager was excellent.
… morewood river
I brought one box of chicken . surprisingly chicken is very small , looks like Chines chicken wings . is it KFC chicken ?. or Deli made chicken . what happened to KFC
… moreLakeram Shiwsankar
At 8 p.m., there is no chicken. You have one employee eating in the middle of the store and having loud conversations. Then there is another employee (middle age female) eating French fries while taking or making your oder. Throw stuff like she mad about how busy they are or if to make my sandwich.
Not recommended. Rather go somewhere else where at least the customer service is better.
… more