Neptune in 2
I am writing this review after a deeply disappointing experience. I have been a customer here before and returned hoping for a better outcome.
On this visit, I specifically ordered the chicharron de pollo for $20. What I received was a container of rice, beans, and literally only the bony back of a chicken and butt. I have attached a photo. There were no pieces with edible meat, no thighs, legs, or breast—which is the standard and reasonable expectation when ordering a chicken dish.
For a $20 meal, this was an unacceptable value and a complete waste of money. After the fact, I looked for a way to contact the management directly to provide this feedback privately, but I could not find a business email or contact form on their website or social media.
I am sharing this experience so future customers know what they might receive and in the hope that management addresses this serious consistency and value issue in their kitchen. I will not be returning.
… moreIsabel polanco
I loved their chicken stew with yellow rice mixed with peas. And their dominican breakfast hit the spot. The workers are very attentive, sweet, and quick to provide service. I will certainly come back here again. Thank you guys!
… moreJulio Carrasco
This restaurant is clean and inviting great for a casual lunch or a date night they have affordable buffet style dominican dishes starting at $9.00 or made to order choices not to mention several soups to choose from great service from the staff that always offer a polite smile food is delicious this place is a can’t miss i highly recommend
… moreDez Santana
Plenty of options for Latin food. Tasty and seems to be popular among the locals. Had chicken and eggplant spread. Very good.
… moreSky
I’m so disgusted I actually threw up. This food was not fresh at all . That chicken was supposed to be half of chicken and it was so old and stale. I ordered rice and beans and received only white rice. I ordered chicharron by itself and received a order of chicharron with mofongo. It seems like they gave me someone else’s order that was sitting there all day. The chicharron was so hard you couldn’t bite threw it. The mofongo that I didn’t ask for was also very hard like a rock. This food was disgusting and on top of that they gave me what they wanted to give me not what I ordered. Do not order delivery from this place. I spent 70 dollars on spoiled food. Disgusting.
… moreAimee Zhao
I came here almost daily, they once charged me 10, then was 15, now $16, be consistent with your pricing. This is not how you keep your customer. I left a three dollar tip every time I eat there. This is what you get for being a loyal customer?
… moreDavid Cabanzo
Delicious and affordable Dominican food. All ladies are so welcoming and sweet ☺️
… moreJesus Berrios
I ordered combo 5 it was totally burnt. I also ordered t bone steak it was like cardboard. I ordered a lot from this restaurant and also ate in the resturant. Never had complaints the food is very delicious and fresh. I don’t what happened today 1/22/2025 I spent 75.55 dollers plus a 7 dollar tip. The t bone steak dry like cardboard and the came de res Friday was burnt very hard. This is the first time we had that order. Like I sead the rest of my orders and eating in the restaurant the foods been greate. Just check that order out and fix it. The t bone steak should be jucy and tender and cook correctly. Thank You
… moreAlisson Desouza
I RARELY leave reviews.. but after tasting the food I had no choice. The Pernil tasted like a spoonful of salt and looked old. The potato salad tasted like they put 3 whole onions and I’m guessing they did that because the potato salad was old and they used the onions so customers won’t notice it’s old. The oxtail meat was hard. This was by FAR THE WORST food I’ve ever ordered in my life. STAY AWAY. My stomach hurts.
… moreKrystal Joi Papio
I ordered cordon blue with sauce on the side. And look what they gave me its like chicken with creamy soup!!!! Disgusting!! This is not what cordon blue looks like!!!
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