Mecha Em
The wait time to be seated was short. I think we had a new server. She wasn’t really attentive to her tables. It seems like they may have been short-staffed though. The food (even appetizers) took a while to come out. The drinks were made promptly at the bar. Though they are not strong at all. The food was mediocre. It was a fun environment though with all of the song and dance. I really enjoyed that.
… moreA P
It was so disappointing. My daughters crab legs were disgusting. They had a bitter taste. The server said she was told we were given the last of yesterdays “24 hour” batch. The clusters are not even clusters. They just throw small pieces of single or 3 legs. My shrimp were not clean and they were rubbery. The food is dry. The lobster claws were the tiniest. You open it and it’s a small “bite” and didn’t taste the best. Didnt even swallow. My daughter did not finish the new order that came out. And crab is her favorite. What a waste of money and ruined our celebration. Manager never came to our table to follow up. We won’t be back. But our server was nice. We left the food on the table.
… moreZenaAubrey
Ty our server was great. Loved the food. So much food the four of us had to go containers. This was three of us first visit to Joes Crab Shack. Enjoyed the day out WE’LL BE BACK…….
… moremary braun
Fried food is always good. Would not recommend the coconut shrimp. Place was slow. Bathroom smelled as if the septic had exploded. When we told the employee they didnt seem to care. Not impressed. We use to go there all the time but now I remember why we stopped.
… moreTaylor Williams
Food was very delicious and steaming hot. Loved the crab dip soooo much. The tea was refreshing and super good. The crab legs were okay. I also had the Apple Crumble Pie which was soooo fulfilling but also really really sweet. I recommend drinking water with that lol but overall service was perfect. Had enough room to eat and check in was every 15 minutes.
… more1felicitycity
Our server Chiquita was great. She didn’t rush us and answered all of our questions, because it was our first time eating here. The food was so good. The crabcakes and drinks were my favorite.
… moreRachel Gordy
Food was great, not sure if server was slow or cooking process was but took quite some time to get food. Plan to have patience.
… moreZaire O’Neal
Ask for bobby. Hes a handsome bartender with a great disposition! He’s perfect! Eli was the bartender when I went a couple weeks back. I thoroughly enjoyed myself and his company. The place smells horrible but it is a crab shack. The play area for kids and the exterior appear to be very clean and well maintained. The inside is not too shabby but could definitely use some remodeling. I was there about 2 hours and there wasn’t a single celebration. No dancing or anything. The food came out quick enough and my clams were only missing in about one or two shells. Could have had more old bay seasoning but other than that it was great! Thanks Eli!
… moreAaliya Chyanne
The service was okay the waiter was very polite but the food…Well the chips were salty and the crab dip was distasteful and the calamari was probably the saddest I’ve ever had. The Alfredo taste like the sauce came directly from a jar and the crab within the pasta was flavorless. The salmon was over cooked and the potatoes were undercooked. I didn’t even bother to eat the corn. I am highly disappointed by the poor quality and lack of presentation that tends to be a pattern of all chain restaurants. I will never return to any of the locations such a waste of money.
… moreWill Freeman
I have been eating at Joe’s off and on for years. Between 2008-2011 when I lived 5 miles down the road I went at least once a month. This visit was the worst ever. To start off it took the food over 30 minutes to come out. When it did come out both kids menu orders were wrong and only the Mac and cheese in both adult orders was hot. After fixing the kid orders we tried to salvage the night with dessert. All 4 dessert orders were wrong. After flagging down the manager that was on shift to tell him about all that had gone wrong, he advised that the dessert prices would be removed from the ticket. When the check was brought to the table there was only a $9 “anniversary” discount on the ticket. Upon explaining to the waitress Brianna what the manager said he would do, she approached the manager to verify. When the ticket came back a second time there was an additional ‘free app’ discount of $9.99. Still not totally up to the $19.50 charge still on the ticket for the desserts, but close enough. Never once did the waitress apologize for the mistakes or did the manager come back over to check on things.
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