Kirsten Penrose
My family and i have been long time customers of JJ’s here in Valparaiso. Unfortunately the number of bad times has outweighed the good. One night my husband and i had ordered wings and fries late at night about an hour before close. When we got the food the fries were cold and the wings had no sauce on them. We had asked for extra sauce and didnt get it but got charged. There have been multiple times where they would have to being stuff back. When i had called and talked with the manager i was told that it was right before closing. When you pay at least $30-$50 for food you would want to get what you paid for. We bit the bullet and tried to order several orders after that and everytime something has been wrong. Pizza and fries have been cold, extra wing sauce did not come with them sandwhiches have been wrong. The latest time we ordered itilian beefs with cheese, one had hardly any meat, one was normal (thank god) and then we got a sandwhich that had marinara, beef and some kind of meat that no one could identify. We called back and could get a refund, credit for next time or have the sandwhich remade. Once again its dinner time so we tried to have it remade. Once it came back and hardly had any meat on it but at least it was hot. So now we have to go to Hobart or Portage to get JJ’s or go elsewhere?? Over the last 4 years it has gone down hill. I dont know what happened but it has been nothing but let downs and disappointment.
… moreRich
This place was everything I was hoping for out of a community minded eatery. I was here for about an hour. The entire time I watched they were busy. The people around here LOVED the food. Folks were coming in non stop to pick up orders, calling continuously to place orders. I noticed a strange phenomenon in which as people were carrying food out others were jumping at the chance to hold the door for them. Until my own food arrived I didn’t realize why. J&Js stacks topping on their pizza until they are heavy. The customer culture here just knows that a person carrying a pizza from this place needs a hand with the door. I started this review with that thought because if you are looking for dining ambiance this ain’t the place. They have a lot of pinball machines and that’s cool but I can tell the owners put priority on food which once you try it you will understand. If you are looking for good pizza try this place, just don’t be upset about the wait. The wait is because they are busy. They are busy because they are good. Well worth the wait.
… moreReese
My experience at JJ’s has been disappointing, to say the least. On three consecutive occasions, our requests for extra cheese were ignored, and the pizzas were sauce-less. The cheese, rather than being stretchy, was stiff and unappealing. I suspect that JJ’s may have switched to a cheaper cheese option, compromising the overall quality of their pizzas. As a loyal customer, I am disheartened by this decline in standards and can no longer recommend JJ’s to others, and I will no longer be ordering here again..:/
… moreBiscuit Dingus
Its hit and miss sometimes, but im gonna keep getting it anyway because im not paying for a 5 michelin star world class food experience, im buying an italian beef from the closest place possible because im hungry and stuck at work.
And its adequate for that.
And i retain the high score because the few times i actually get a pizza its always awesome, a JJ’s pizza is really something all its own and its great every time.
I think if youre going into a place like this and expecting it to rival Vals or whatever youre absolutely out of your mind, thats not the goal here.
… moreNadia Ray
delicious!! wish we lived closer but my boyfriend and I traveled from Ohio for a concert and wanted pizza while we were in town. top 5 pizza place ever for sure. we had a deep dish supreme. came with a free 2 liter by surprise! love. workers were also very friendly. thank you:)
… moreC Thomas
I ordered sausage & cheese pizza 2 times to go. Nice and hot! Delicious! Has become my favorite pizza place! (I haven’t eaten in their dining area so I do not feel like I could provide an honest rating.
… moreDeb Kerkes
11/1/25. The pizza was awesome but the dining experience was not. We arrived about 45 minutes after they opened for the day and the dining area was a mess! Tables weren’t cleaned off and the floor was dirty. It almost looked like the mess was from the night before because the dining room lights weren’t even turned on yet when we walked in. During our stay not a single employee came out to cleaned anything up and there was at least 4 of them that I saw. The gentleman who took our order was very helpful & friendly but the manager on shift that we had a brief encounter with was not! She was unprofessional and rude.
… moreJen Leigh
When you are feeling hungry and don’t feel like leaving the house J&J’s Pizza Shack is the way to go. We have ordered from them for years now and it’s Always a good experience! They offer delivery and there drivers are very punctual, showing up before the quoted time of delivery many times. We get the Stuffed Crust Pizza with Peperoni and Chunk Italian Sausage and it is Always Delicious, Hot and Fresh! The Garlic Bread with Cheese is Amazing too! We are Repeat and Happy customers! Thank you
… moreKym Dieselberg
It was a nice place to grab pizza but it didn’t match up to my hometown Italian roast beef Pizza, other than that it was great.
… moreOpal Beauty
I am deleting my old review as my latest experience was not positive. I do appreciate the coupon for $3 off. I ordered an XL cheese with half mushrooms. When the pizza was delivered I was frustrated that I was charged 8.20 for mushrooms and there wasn’t many there. Not enough to cover half the pizza. It’s not right to charge that much money for half a pizza. If it is only on half the pizza customers should pay half the cost. The only recourse was to drive to the restaurant and return the pizza for it to be remade. The manager was professional but not really kind and it told me to just deal with it for who knows if my pizza would have been tampered with. My friend passed in the morning and all I wanted was to not cook and get pizza. So, I have chosen to not order anymore as there are always issues. Of course, I do appreciate it the delivery driver and the hard work of the food service industry.
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