Bethany Harris
I ordered a Jim’s blue chicken, finger sub and I ordered extra blue cheese and extra onions and didn’t receive no blue cheese at all and it’s a blue sub…. It was already only 6 inches but how could y’all mess something up thats very simple!? I dont think they could read at that location!!!! Look at the location!!! Comprehension is free!!!!! And once again, how could you mess up something that’s printed on the screen dead in your face because I know how the store is set up and I have another monitor for DoorDash so it was done on purpose not putting blue cheese on the sub?? I honestly feel food service workers do things like this on purpose. Why wouldn’t you put blue cheese on the sub that requires blue cheese? Jims stakeout order was trash, just like their workers, especially at night!!!!
… moreMike Kassim
I’ve never had this happen in my life at a restaurant. Found a piece of plastic inside my taco. Food is usually decent, but this was definitely a shocking moment.
… moreBuffaloEagles com
Jim’s Steak Out delivers exceptional burgers made with premium, flavorful beef that’s always cooked to perfection. Each bite showcases the care and quality that go into their ingredients — from the juicy patties to the fresh toppings and perfectly toasted buns. A must-visit for anyone who appreciates a truly great burger.
… moredevyn eisenhauer
i love jim’s food, this specific location is NEVER accurate with times and the last 2x we ordered it, it was cold by the time i was able to eat it. I live 15 min away and so i typically place the order when i leave because it quotes 15 minutes, the order was ready when i was still 10 minutes away, for example it said be ready at 5:30-5:35, i then got a text message not even 7 min later that my order was ready. Why send an estimated time if it’s never accurate. if you go just order in store and wait. that’s the only way you can get it fresh.
… moreChristine Sierra
The place smelled like mold when I went in but I needed fries and don’t know NY so I ordered a large fry. That was a mistake for $6 and some change i got what they call a large fry. No thanks this is a rip off. I cone from a state that has actual to go containers for a large fry. Now i know what she didn’t show me the size when I asked because she knew I’d walk away. Over priced and not that good. If I want a fry that size I will just go to MC Donald’s . Those prices and portions explains why there was no other customers in the restaurant. Now that I looked at the fries let me add they are skin on (which is why i didn’t go to Wendy’s) skin on is the cheapest fries you can buy as a business and also disgusting. No one likes dirt fries.
… moreeli d
The staff here were very helpful with any questions I had about the menu and my food came out hot and fresh! My sub was delicious and I will definitely be coming back.
… moreJoe Grabka
It has been quite a while since I’ve been to one of these only because there isn’t one in my area. But I do love this place. As usual the food was great service was fast and the place was very clean.
… moreAdam
They’ll get your order wrong and not be able to refund you the money…. they got everything wrong. My mild chicken finger sub was DROWNING in hot sauce, fries burnt, and cheese curds burnt. And when I called to complain and get my money back they said the didn’t know how to do refunds and I’d have to call corporate to ask them if they could. So I had to waste even more time the next day getting my money back because they can’t be bothered to train the children that work there.
There’s entirely too much competition on Buffalo for this kind of horrible food and service. Jim’s might be fine for drunk food at 3am, but no sober person should bother ordering from these people.
… morefahimeh afrouzi
It was my first time at Jim’s Steak House and I had such a great experience! The sub and fries were excellent, and Ethan was so friendly and amazing. I’ll definitely be coming back!
… moremish bizari
Went after a show in Buffalo, service was great, food came out timely and exactly what we ordered. And it was amazingly delicious.
We love coming to this location
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