

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Order and Reservations
Order: Order online
Related Web Results
Sandwich Shop & Gourmet Subs in Woodburn | Jimmy John’s 4009
Jimmy John’s Locations in Woodburn, Oregon
Sandwich Shop & Gourmet Subs in Woodburn | Jimmy John’s 4009
Reviews
Quick update: the method below is how I initially reached out before the google review. Another week has gone by and still crickets from the owner. I noticed googled gained a response in less than 24 hours. Kind of makes the google responses from the owner seem disingenuous. Disappointing.
When I’ve called in the past, the response has been to remake the sandwich if I want to drive back and pick it up. That’s unacceptable when I’ve already paid for delivery and tipped the driver. Offering a credit for a future order also doesn’t solve the immediate problem — it doesn’t fix the sandwich sitting in front of me that my guest can’t eat because it has toppings he don’t like.
Jimmy John’s promotes fast and convenient service, but if customizations can’t be handled consistently, it defeats the purpose. Accuracy with orders isn’t an “extra” — it’s a basic expectation. I hope management takes this feedback seriously and improves attention to detail, because loyal customers shouldn’t have to cross their fingers that their order is made correctly.
I work clear in Albany and live in Woodburn, I had to come home early, I was to nauseated to work, and haven’t eaten since the night before, so around 130pm, i went through the drive through, and they absolutely refused to swap the meat, I said they’ve done it before, I told them it hasn’t been an issue before, I also mentioned I am pregnant, that I can’t keep anything down, and I started to get emotional because I’m not only hungry, but I start to feel like I’m never going to be able to eat. The thought of salami makes me want to vomit, I started to cry, I asked for their names, so I could report it to management, and they wouldn’t give me any names to report to management, the girl said rudely “I don’t have to give you my name” then I asked for a manager, and it was silent, so again I asked for names, if they had any names, she again told me she didn’t have to give it to me. At this moment I’m emotional, pregnant, and really disappointed in how I’m being treated, I have spent the past two weeks ordering the same sandwich from them, this how the youth treat people now days? Jeeeeez I would NEVER RECOMMEND THIS PLACE if the woman with the crossed arms is someone “in charge” she was by far the worst. I can tell she’s never had morning sickness that lasts weeks on end…. and the harm in not eating can result me into the emergency room and harm the baby as well…
Not to mention I’ve also worked in the service industry and it’s mandatory to give customer service, and it’s just basic humanity to make extra attempts to those who are elderly, younger children, and pregnant woman. This woman however lacked every attribute when it comes to customer service. All the other employees have been sweet to me until today, she by far was the worst.
I also carry a dash cam if the owner wants to listen in on this employee and how she treats your customers.
I called the store, spoke to the manager, I let her know the sandwich I received was a little John’s, not a normal size, and not the giant I ordered. She said she made that sandwich herself and was not a little johns. Let her know that I do know the difference between the two sandwiches. Then she asked if I ate the sandwich, I said half as I’m hungry (its 330 pm) The manager told me to not eat the other half and she would have the driver bring me a 8 in. I asked why an 8 if I ordered a giant? I finally just said fine as I’m hungry and told her I wouldn’t order from there again.
The driver came back with my sandwich and looked at the one I was given and agreed, it was a little John, she then went out and got another half of my sandwich.
Yes, they made it better, but due to poor management, I will not go to the Woodburn Jimmy Johns again, but the delivery driver was great!!