

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Order and Reservations
Order: Order online
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Related Web Results
Sandwich Shop & Gourmet Subs in Cheyenne | Jimmy John’s 2035
Jimmy John’s | Order Sandwiches for Delivery or Pick Up
Sandwich Shop & Gourmet Subs in Cheyenne | Jimmy John’s 1262
Reviews
1: consider the size of the town and limited people that are able to work at one time, STILL are nicer, faster, and overall more consistent compared to similar sandwich shops and EVEN major fast food places in town (the local Taco Bell’s are INABLE to want to take inshop orders to prioritize drive thru)
2: despite mess ups that do happen (no one is perfect and accidents happen) they are able to handle it in a professional manor. IF PEOPLE LEAVE A BAD REVIEW ON THIS STORE… 90% OF THE TIME ITS BECAUSE THEY CANT HANDLE THEIR OWN ACCOUNTABILITY FROM A MISTAKE THEY MADE. Refunds, free sub cards, and overall friendly service are the reasons why people keep coming back and why I will CONTINUE to eat here!
3: The staff is constantly changing, but the upper management has stayed the same and has been able to train well rounded employees and keep the store consistent, even if they are short staffed or slammed from multiple orders.
To conclude, this is one of the best choices to eat at in town because of overall speediness compared to other food chains, the respectful and polite staff able to solve issues even if it was the customers inability to realize that that everyone makes mistakes, and finally the most consistent and enthusiastic place to eat a sandwich at on any day of the week and any time. I hope you consider giving them a try, and thank you for reading this far. Love the jimmy
Mins and then got up there and it still wasn’t ready!
30 min later, over one hour after order confirmation, JJ tracker says it’s been delivered but Uber tracker says the driver is still sitting nowhere near the store. Location on Uber tracker has not moved since link was sent. So I called the store again. Employee again tells me it will be there any minute but won’t say when it was sent out. I didn’t appreciate her tone or manner of speaking to me after waiting over an hour with nothing more than lip service and so I asked for a refund. Employee said sure and hung up on me.
I immediately called back and asked to speak with a manager. Erin answered and suggested I resubmit the order and/or offered a refund. I declined to reorder my lunch which might have arrived by dinner and felt so disrespected by being lied to and hung up on that I will not be ordering here again. The staff clearly doesn’t want to be there or provide decent customer service. When I asked the manager about a refund she said I’ll get it in the next week or so to which I insisted she process my refund immediately. Erin said maybe in the next day or two I could expect it… Used to be a go-to for me when on the go or limited in time, but this place is slipping badly with the current staff.
Just make the sandwich yourself, it’ll be faster even if you still have to get the ingredients at the grocery store.
How does the bootlegger have one slice of roast beef on it and they thought that was ok? Doesn’t make any sense. This location needs more training or new management.
We’ll be back!