Gilbert Boza
On09/07/2025 I had a email that offered me a sandwich for $5.99 I always call my order in I get a#10 and Jimmy it up. I think jimmy John’s is head and shoulders the BEST SANDWICH EVER. I know Mary and Nick and they know me I never have my sandwich Delivered!!!!! I always come in and get it. I I can’t get a parking space my wife will run in and get it for me. Well I called in and this young girl said she wanted my address so I gave it to her she said I could not get my sandwich!!!!! Asked to speak to the mgr.She said she was the mgr. I tried several times to make her understand that I will come in and get my sandwich like I always do.She refused me because I live outside of the delivery area!!!! She I said I can pay her and come in to get it again she refused. Don’t know how she is a Mgr ??? So I was hot as a fire cracker she did not understand I always come in to get it .then she told me that I can’t do that. Is this the way you want your frequent customers treated?
… moreKyle D
A little slow from online ordering but they are reliable JJ location
… moreHuong Nguyen
I ordered 2 sandwiches. I tried to drive to Jimmy John’s on 14th St to get my sandwich and there is NO WAY to park. I have to go back to work so i called them after work to ask if i can come pick it up. Guess what, the staff said they throw my sandwiches away after couple hours. Super annoyed and frustrated and super bad service. They should figure out where to let their customers park before thinking of throwing their food away. Bye forever! Don’t even deserve 1 star
… moreMatthew Leyden
Do not use this location. The manager Jessica is highly rude and unprofessional. I have talked to corporate several times and they continue to be no help saying the store owner will and they never have. They’ll lie to your face make your food wrong and steal from you. Had delivery drive forge signature and tip. When reported I got told I was a liar and then the manager called me job telling them that and said to review cameras which we had. The manager told me they’d do nothing about my orders been wrong and they’d do nothing about the driver adding a tip to my receipt which caused an overdraft. Used to love Jimmy John’s but after this experience I’ll be taking my business elsewhere because they have proven the customer doesn’t matter.
Update: funny how Jimmy John’s won’t even respond to this because they don’t want to deal with it. They also are refusing to say who the franchisee is so I can contact them directly since nothing will be done at store level and corporate Jimmy John’s says it’s there issue. No accountability at all
… moreDaydreanne Loftis
Not too shabby! The meat kept falling out of the sandwich which made it a bit messy to eat and the hot peppers were really needed but all in all- not bad.
… moreBarba Bianco
This is, by far, the worst, most sad sandwich I’ve ever seen from you guys!! Not only did you guys piss my off by spouting some bull-crap about my place of work is in the “dead zone” and can’t deliver to, I get this! I said extra lettuce, which if this is extra, you’re really skimping your customers. Also the breading is as hard as a rock! Thanks guys….thanks
… moreStephanie Palomino
I ordered and the Asian lady had an attitude. Not even waiting for my receipt to come out with the details of my specifics since I asked for no Parmesan and no Cesar dressing since I’m lactose intolerant. When making my wrap the Hispanic man accidentally added some dressing. I explain that I’m lactose intolerant and the Caucasian woman with rainbow colored hair said it didn’t matter because it was only a little bit of dressing. The Hispanic worker argued that it wasn’t okay and made a new wrap for me. I appreciate the male worker for making my order correctly knowing my food allergy. It is really sad to see the female workers uncaring and unwilling to fix a mistake. Especially taking into account that I have a food allergy.
… moreDylan Mason
I ordered catering online and must’ve clicked the wrong date. On the same day I was expecting the food to arrive I called to confirm delivery and they made me aware of my mistake. They totally bailed me out and made my order and delivered right away. I appreciate how much of a champion move this was, as it was not a small catering order. Absolutely stellar service.
… moreEmily Knaub (JigSaw)
So I’ve ordered from here for delivery like I have done so before and I waited by my door for the delivery person and I never got my order. After 10pm, which I should’ve gotten my order by then, I tried calling the store. After 2 minutes and 10 seconds of ringing after getting off the automated voice menu, there’s no voicemail, the phone just hangs up. I called 3 times and the same thing happened. No one called or texted me about trying to find my house, which they delivered to before. The app said it had been delivered as I’m standing at my door, waiting for my order. So I cannot get a hold of them to see what happened to my order or get a refund since I did NOT receive my order. I just want my damn order, they better give me my money back for this.
… moreDylan Miller
The guy who checked me out today (Jackson) was absolutely awesome. Great service, fast, amazing atmosphere. Especially for downtown, 5-stars!
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