Kiaya Smith
Foods great, place is clean but it is actually unreal how long the drive through takes especially with mobile orders. Currently sitting here 15mins and counting waiting for 2 sandwiches. We stopped coming to this location for awhile if we didn’t have time to go inside because the wait is so long and apparently nothing has changed. 20mins….still waiting.
Update: Took 22mins. Drinks were not full and the lids were so terrible that we almost spilled what was in there when taking them out of the cupholder, also paid for a pickle and didn’t receive it but now it’s late and freezing outside and I just don’t want to go out again. Such a bummer.
… moreJustin Ryba
I’ve now tried this Jimmy John’s drive‑thru twice, and both times were painfully slow. The first visit took about 20 minutes, and today was no better.
I pulled up at 12:17, four cars back from the window. It took ten minutes just to move one car and place my order. When I finally got to the window, no one opened it for about four minutes. Meanwhile, people who walked in after I ordered were getting their food and leaving before anyone even acknowledged me.
And this wasn’t a complicated order — just a tuna club with no cucumbers or tomatoes. Bread, tuna salad, cheese. That’s it.
When they finally handed me my food at 12:35, they almost sent me off without taking my payment. For a second I thought maybe they were comping the order because of the ridiculous wait, but nope — just a quick “sorry about that.”
To top it off, the drink lid couldn’t even snap on correctly. I didn’t find out until it dumped all over the inside of my car.
Two visits, same issues: slow, disorganized, and careless. I won’t be back.
… moreJake
Everytime I order from here they either dont have a delivery driver, or they out source the delivery order to Uber Eats and takes an additional hour for a sandwich. It would be easier just to call me when my sandwhich is ready so i can go pick it up in a timely manner. Should consider changing your slogan from “Freaky fast” to “Shipping not included”.
… moreSam Alexis
So stingey with condiments especially mayo. One lady was even rude about it. We use this location alot since it is the closest and most convenient to us but i am going to start driving down to the 36th and 370 location near target because they are always so friendly and never limit the amount of packets sometimes we get up to 4 sandwiches and everyone likes mayo and mustard in our family so we can add how much we want or they dont get soggy. Shouldnt be such a problem when we are spending about $13 per sandwich per person.
… moreJames Howe
This is at least the 3rd time we have gone through the drive through and gotten horribly rude customer service, the person who took the order at drive thru was very short and not very helpful when I had questions, the sandwich was hot but the customer service took away from it. It seemed like it was the last place she wanted to be. I get it as people have bad days but the last 3 times is not right. We will probably go to the store on 36th and 370 instead from now on.
… moreMatt D
Wow. You guys have reallyyyy gone down hill. I’m sure it’s safe to assume at some point you’ll have a website that says “permanently closed”. But our brick hard bread almost broke my tooth. Seriously….the bread was hard as hell. Threw my sandwich away and won’t be back. Good luck.
… moreRoadDogmom
Wow! Thanks ladies for the 5 star service and helping me get the best deal in my app. Even though it was closing time they took great care of me and made a side of bacon packaged separately for my dog. I tried a new sandwich. The hot Italian. Yummy
… moreglen w
8 dollars for a sandwich is pretty crazy. I doubt I will go back to the bellevue, ne Jimmy John’s. They really need to take the “freaky fast” out of their logo as well. Maybe freaky slow. I walked in, ordered a blt on wheat, and sat there to wait and wait and wait. Finally got it, and this is what I got. See the picture.
… moreAnthony Baker
The bread was a little dry and crusty but usually it’s good. I would still recommend.
… morelauren olson
Second time now they gave me a #12 completely wrong. There was not a single piece of meat. It was lettuce, tomato, avocado, and cheese. How do you mess up a sandwich like that???
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