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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 2950 N Water St Stes 330, Decatur, IL 62526
Phone: (217) 872-8282
Menu Photos
Order and Reservations
Order: Order online
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Reviews
HonestReviews100
No, seriously this is a lie! I have waited almost an hour for an online order. Also when you order online and decide to using the tracking on the app it is not accurate because I waited for it to say ready for pick up but after 40 mins I decided to show up and my food (hot sub) was sitting on the rack cold while the tracker told me my order was still being made! This place needs new management to crack down on things like this! Too bad subway is ️ and I have to come here for subs, I am praying daily for Jersey Mikes so I can replace this place!
… moreZephaniah Greenwell
I’ve been eating here for over 20 years and will continue to do so, but Jimmy John’s is really making me angry with their current changes. They introduced toasted subs and this location was already inexplicably slow. Now it is worse. I used to go in and order and have my sandwich before I finished paying. Recently I waited 15 minutes for them to make a #5. I don’t care how busy they are, this is not what Jimmy John’s is supposed to be. It is even worse because the toasted sandwiches are not worth the price and the pizza sandwiches are outright bad. Don’t buy their promotional items and don’t expect prompt service. It is such a disappointment what they have done to this franchise.
… moreRogue 1
Managment needs to pay attention vs standing around chatting 20 min for a sandwhich is ridiculous bc your employee didnt pay enough attention to the orders they handed out. Where my refund for my wasted time. Hope ur owner know how bad the service is
… moreD Shaw
It’s Jimmy John’s, usually quick and easy to get in and out. This location can be very busy at lunch time. I’d rather see that than an always empty parking lot and no one ever inside.
… moreChrista Logsdon
This is our preferred location over all others. The sandwiches are always great, and the staff very friendly. I have to admit though, I’m not a fan of the delivery. It always takes far too long, & doesn’t follow along with the ‘tracker’, because of in store priority. The last order we waited over an hour, only to find out our order hadn’t even been started because of in store issues that we weren’t made aware of. I also don’t care for the fact that $4 is charged for delivery, yet the hardworking drivers don’t receive the fee, OR minimum wage. That is the definition of corporate greed. But we appreciated our wonderful driver, Aaron. Thank you!
… moreChas Smas
This location always has the fasrest service and best made sandwiches!
Definitely the best location.
(I either call order in or just walk in.
… moreDefinitely the best location.
(I either call order in or just walk in.
Stephen Jones
***update*** this place used to be on point, the only Jimmy John’s that I went to. Over the last year, they have went down hill. What is the point of ordering on the app, if it isn’t started until you get to the store. 3-4 people working, moving like molasses. *** update is August 31, 2025. I guess you can’t get good help here anymore****Best service. Thank you. Gave me hope in good old fashion customer service.
… morePhillip Jacobs
This place sometimes has problems with delivery times because they prioritize the walk-in customers first since the store becomes extremely packed during lunch. But the food is always fantastic, the staff is always kind and friendly, and the store is always so clean and inviting. And the biggest thing for me is how clean they keep their bathrooms. A lot of places ignore the bathrooms and it’s always a very unpleasant experience if you need to use the public facilities.
… moreKim Collins
We order a lot for our unit at the hospital. Every time there is an issue with our order. It took 3 attempts to get all of our items to us today and still did not get the sauce we paid for. No mayo no mustard missing drink no napkins and missing sauce!! Last time we ordered it took over an hour to get our food. It seems when I pick up they still don’t get the order correct. You really need to get it together. We spend a lot of money with guys for this poor service!!
… moreUrawsum
Asked for extra cucumber and avocado which is an extra fee. I didn’t get extra anything, are these people illiterate or just plain retarded? What a load of crap…there’s a picture to show you my 3 cucumbers and practically no avocado spread. You can’t even get a sandwich order right, oh god you people are a joke lol. Thats why you work minimum wage jobs lol bunch of losers.
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