N
Unpleasant attitude by the pokerfaced old man, and a soulless blank stare by his lanky blonde coworker. The East Asian-looking lady with the glasses is the only one with manners, a friendly smile & customer service skills. She had to jump in because the other two seemed scatterbrained the second I uttered a sentence. I thanked them on my way out & she’s the only one who responded. The old man looked frustrated & frazzled from the moment I walked in. No greeting, no smile..nothing on his face but annoyance.
It’s always amusing whenever I pick up food, I enunciate my name, and they reply with “Whooo?” as if I’m speaking an alien language. Pretty rude way to talk to customers instead of saying “excuse me?”. Americans of European descent are in dire need of diversity training – although ironically, they are diverse themselves & represent the single biggest immigrant group. I speak multiple languages & I am more fluent than most Americans, yet they act puzzled when they hear someone with an accent. Truly pitiful..2 stars only because the ham sandwich was good (albeit smaller than usual) and that one lady was cordial.
… morePeriana Staggers
I ordered the veggie sandwich, and it was great, until I realized there was a hair in my food. I immediately trashed the remainder of the sandwich. GROSS. Please wear a hair net. And no, the hair isn’t mine, as I have very curly hair, and the hair in my food was straight (zoom in on either photo to see).
… moreRate & RelateTM
Awesome sandwich’s combined with excellent service at this location! Fresh ingredients & what a pleasant staff! Thanks Sara for the friendly smile & awesome customer service! The sandwiches were delish!
… moreJoe Navarro
The Pepe sandwich I ordered tonight was very good. Keep up the good job
… moreNick Stulga
They prepare your sandwich very fast and the Black and Bleu beef sandwich is very tasty. Even though it’s a limited special, I will be getting it every time I go until it’s gone.
All employees are very nice and provide exceptional service each time.
It’s isn’t too overly priced and is the perfect stop for me on the way home from the CFX right across the street or from Moraine Valley.
Stop in, you’ll be pleasantly surprised.
… moreKatelyn Aardema
I will start out with the older man that is at the register, I’ve only been there 3 times, is not that friendly. When we got our sandwiches there was barley any meat on them and the guys behind the counter wanted to charge me for more. So we practically had a bread sandwich with some lettuce. I won’t be going back to this location and probably not Jimmy John’s at all.
… moreMe
I’m here to say goodbye to JJ’s because I’m just over it! The last few times I got sandwiches there the sandwiches kept shrinking and the prices kept going up. I was so disappointed with my last sandwich because it hardly had any meat or toppings on there and the bread just seemed flat and skinny. I get what the economy is doing to us, everything has gotten very expensive, but this is getting ridiculous! I paid $10 for that measly, tiny, little sandwich. I’m just going to have to keep making them at home or take my business elsewhere and find another competitor that will make a great sandwich equal to the price tag. I don’t mind paying the price but the sandwich has to be of equal quality. This has been happening the last 3-4 times I went there and I’m just done. I’m sure a lot of people out there agree with me, they are taking full advantage of us and not giving us quantity or quality anymore so there goes my business with JJ’s, moving on!
… moreCharles Reyes
Best jimmy johns i been to. i go on lunch the food is made perfect and always fast. The crew needs a raise due to how good they make the sandwiches and customer service. Never had a bad experience
… moreMD M
On 1/20/25 I purchased a turkey sandwich with tomato, lettuce and cucumbers, the sandwich tasted weird so I opened it up and the veggies were old and wilted with a smell to it. The following day I was sick, I called the shift manager and he said there’s nothing he can do! How about serving fresh food. I wasted my money and got food poisoning…
… moreFrank Pconka
The worst JJ I’ve ever been to! The counter person had no personality, well that of a miserable human being. Food was mediocre and the price of their new toasted sandwich is ridiculous. Never go to this one again! Does not except the app, and couldn’t lay a few onions to the side for me.
… more