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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 701 W Rockland Rd, Lake Bluff, IL 60044
Phone: (224) 544-5275
Menu Photos
Order and Reservations
Order: Order online
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Reviews
D
Freaky SLOW and treated with disrespect is what we received. Came in with my landscapers, ordered 3 sandwiches. 1 customer behind me ordered 3 as well. Another customer came in and ordered 1. We were sitting there waiting then the customer with the 3 sandwiches got his and he gave me a confusing look and thought that they mistakenly gave my sandwiches to him. He even asked me what I ordered just to confirm that it’s not mine and even said sorry as he was walking out.
The other customer also got his and left so i walked up to the counter and the folks in the kitchen had the audacity to ask me “what did you order?” I responded “Isn’t it in your system?” One of the employees clicked his tongue and rolled his eyes at me like I’m supposed to be keeping track of the order for the staff. Keep in mind, there is no one else waiting besides me. The employees responded “we are making it right now”.
Now, corporate or management probably will respond back to this with some copy/paste lines about how they can do better, but rest assured that if you are brown and dressed like landscapers then your orders will not be prioritized.
… moreThe other customer also got his and left so i walked up to the counter and the folks in the kitchen had the audacity to ask me “what did you order?” I responded “Isn’t it in your system?” One of the employees clicked his tongue and rolled his eyes at me like I’m supposed to be keeping track of the order for the staff. Keep in mind, there is no one else waiting besides me. The employees responded “we are making it right now”.
Now, corporate or management probably will respond back to this with some copy/paste lines about how they can do better, but rest assured that if you are brown and dressed like landscapers then your orders will not be prioritized.
Tripp Froberg
This place deserves 5 stars every time I double the lettuce on a turkey tom they make sure I feel it. One time they didn’t have any french bread because someone back ordered it all but honestly I can’t complain cause I would do the same. W
… moreOllie
Our company frequently orders from this Jimmy John’s location due to its proximity to our office. Unfortunately, my team recently encountered a poor experience. Not all items from our order arrived, and when we politely called to address the issue, both employees we spoke with—including the manager—were unwilling to deliver the missing food. The manager was unable to provide the corporate contact number and interrupted me on the phone. The employee who said he packed and delivered our order, impolitely insisted everything was included. We simply wanted to eat lunch during a meeting, not to deal with accusations. Disappointing service for loyal business customers. Was also told we would hear from the location after this experience, and have yet to hear from them.
… moreThe Punisher
Great subs that are always delicious and fast. The chips are great. Delivery is quick. Limited parking.
… moreBrian Langkan
I was at work. It was lunchtime. I craved a yummy and tasty sub. My mind immediately thought of Jimmy John’s and how I missed their unique subs and “free smells”. So, off I went. I arrived at a time whereas the establishment was pretty empty. The employees were respectful and attentive. My food was prepared quickly and as I ordered. And I just love their little ice bits for soft drinks. So, it was as good as it could get… well, except for if I would have somehow won the lottery or was presented with a VIP JJ Card which gives me free subs for life (hint hint corporate dudes and dudettes). As The Terminator has said a few times before: “I’ll be back!”
… morePatrick MacDonald
They use Uber Eats as a third party vendor then when the driver marks the food delivered but it clearly isn’t…they refuse to pick up the phone multiple times. 0/10 experience, I can’t wait for the chargeback.
… moreRyan Dunphy
Cashier kept coughing and hacking into her hand behind the counter.
… morechris demars
I’ve never felt more unwanted in a restaurant than I did today at this Jimmy John’s. There was no greeting the customer and the person who took my order seemed absolutely dead inside. Zero customer service skills. If you’re looking for food, go somewhere that actually wants you as a customer and is happy to help.
… morejared meyerson
They never answer their phone and they constantly get orders wrong. I found a hair in my Turkey Tom and they did not help or offer to make a new one.
… moreBrayden Harden
I’ve eaten Jimmy John’s for years and it’s always great. Yesterday I got a #14 and I have never been sicker in my life, I’m not sure what ingredients could be bad or something else but be warned customers.
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