Paige Nguyen
Service is excellent. I usually always order online ahead of time and they are ready to pickup right away. One of the workers went above and beyond and individually wrapped the halves of my sandwiches which was so nice. They are very friendly as well. Their food always tastes so fresh and yummy.
… moreEmma P
We had an amazing experience with this store. I forgot to put a catering order in for 20+ people and they accommodated our last minute order, arrived early, and everything was delicious. I could not recommend this location enough. Thank you for helping us out!
… morethait thait
Absolutely ridiculous experience. It took 20 minutes to make ONE sandwich, which defeats the whole point of Jimmy John’s being “fast.” To make it worse, my sandwich was made wrong after waiting that long.
Slow service and careless mistakes. Very disappointing.
… morePaydonne Xiong
One of your workers Milo, messed up the order didn’t make the sandwich correct, added a bunch of random sauces, added a bunch of forks. His two coworkers tried to lie saying he wasn’t there, and once we went back outside he came out to the front. He did it for revenge, bad coworker!! Wrong drink, and didn’t even bring the chips. Whoever delivered, delivered on the SIDEWALK! Not even by our house. 0 stars! Even cut up the sandwich, when didn’t ask on the receipt.
… moreBlue
The staff here are serious about safe social distancing, and it is much appreciated. The subs are speedy and consistent with what I would expect, thanks to the hard-working staff who keep the place running amidst all of the current crises. Keep it up, JJ staff!
… moreErin Lee
This location has poor customer service. Several times we have had orders incorrect. I will not be returning after this last time. We ordered online for pick up. We got our order home to find them incorrectly made. They were drenched in oil and a one had no meat(both beach clubs). We called the store and we’re offered a cookie with our next order for the mistake. I requested to have our order remade or refunded since the order was very incorrect. The employee said they would remake them, but thought we grabbed the wrong order. The receipt with the bag was correct. When we went back the manager begrudgingly remade the order, but not before accusing us of trying to get free food and denying the order couldn’t possibly be wrong. I made a formal complaint about the customer service, but no one responded.
… moreRae Slack
The service is good, I usually get delivery, but the food is more miss than hit a lot of the time. $14 for a sandwich with 3 tomato slices and 2 pieces of turkey is insane.
… moreArun Madhavan
This place has recently become freaky slow. They frequently mess up my orders, albeit in small ways, e.g. forgetting the onions or ranch that I ordered. Employees often don’t know their own menu. But overall not a horrible Jimmy John’s.
… moreOlivia Anderby
Gave me a sandwich with literally only cheese and lettuce on it. The guy making it (idk name, black hair) was clearly disinterested in his job and not paying attention. Made us take the sandwich back to “fix it”, was very apathetic to the fact they they messed up. Worst customer service. Don’t go here go to the one in Woodbury. Honestly subway is better at this point
… moreTehya Sorell
I went in today to pick up an uber eats order. Two men were right by the counter and speaking. They refused to awknowledge me and my order was right in front of them. When I said hello I’m here for X the man turned me to and was so rude. He’s like here is your order and went back talking. This place sucks. I’ve been here as a regular customer and the service is always bad.
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