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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Hours
| Tuesday | 9 AM–10 PM |
| Wednesday | 9 AM–10 PM |
| Thursday | 9 AM–10 PM |
| Friday | 9 AM–10 PM |
| Saturday | 9 AM–10 PM |
| Sunday | 9 AM–10 PM |
| Monday | 9 AM–10 PM |
Address and Contact Information
Address: 3445 Henry St Suite 200, Norton Shores, MI 49441
Phone: (231) 737-1100
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Edmund McAllister
I ordered a country club combo. I got home and was eating my sandwich and I felt something peculiar in my mouth. I found it to be a strand of hair unbeknownst to where it came from. It could have been a pubic hair in my food. I will never return to a jimmy johns!! They refused to give me a refund. They offered me a coupon for a sub sandwich. I have lost all confidence in Jimmy Johns to prepare me an adequate product. I visited the store the following day and was told I had to go online for a refund. I was told I couldn’t get a refund. I definitely do not recommend them, very poor customer service
… moreTanner Nehlich
Ordered 2 sandwiches drove 10 mins home and one of them (in the mayo and lettuce) had a fly that was still alive. Don’t ever come to this trash heap of a store.
… moreAshley R
I just wanted to say, now and again my order has too few hot peppers, sometimes too many (though too many is better than too few) I just needed y’all to know that the last five sandwiches in a row have been prime time, top tier, bang on sandwiches that are nothing short of perfection. So whoever has been taking my order lately, y’all are killing it.
… moreJoshua Miller
I ordered my food, pulled up to the window to pay, and they wouldn’t take my hundred dollar bill. I had to drive off. They should have a sign at the speaker or something! What a waste of time!
… moreMarc Williams
They are slow! This place really needs faster employees!!!
I highly recommend the unwhich
… moreI highly recommend the unwhich
Em Eve
Edit to add: the owner or GM here really suck. I haven’t been back since this debacle. Never issued a refund. 7/26/24
Sandwich was wrong and didn’t taste fresh. I can tell you something on the Sandwich tasted like it was not stored in correct temperature or left out too long but here’s the response I received basically calling me a liar when u told them the sandwich didn’t taste right. I know what a fresh Jimmy John’s sandwich tastes like and that wasn’t it. Nothing was offered to me except for a “Thanks for your feedback.” … haven’t ordered there since.
I am sorry to hear that we missed those key items on your order today. Our staff works hard to provide accurate and fast service but sometimes when we are training new staff we might miss certain things. I also want to reassure you all our veggies are sliced daily to ensure freshness. As well we dispose of certain veggies each night to ensure this even further. I will make the general manager aware of this feedback so we can continue to improve. Thank you for your feedback!
Edit to add, obviously didn’t read my review. Already submitted feedback and was ignored. You want me to send feedback a second time?
… moreSandwich was wrong and didn’t taste fresh. I can tell you something on the Sandwich tasted like it was not stored in correct temperature or left out too long but here’s the response I received basically calling me a liar when u told them the sandwich didn’t taste right. I know what a fresh Jimmy John’s sandwich tastes like and that wasn’t it. Nothing was offered to me except for a “Thanks for your feedback.” … haven’t ordered there since.
I am sorry to hear that we missed those key items on your order today. Our staff works hard to provide accurate and fast service but sometimes when we are training new staff we might miss certain things. I also want to reassure you all our veggies are sliced daily to ensure freshness. As well we dispose of certain veggies each night to ensure this even further. I will make the general manager aware of this feedback so we can continue to improve. Thank you for your feedback!
Edit to add, obviously didn’t read my review. Already submitted feedback and was ignored. You want me to send feedback a second time?
Kaylee Maldonado
Found a brown hair in my wrapper and i didnt get my sub cut in half. Not bothered too badly. Just dunno how a brown hair was missed on a white wrapper. (Im bleached blonde so it couldnt be mine)
… moreJamie Johnson
I almost always do online delivery or online drive through order. The service is always good and the employees are nice. The few times I have gone inside I don’t like how loud it is.
… moreJade Finley
Does not accept $50 bills or higher.
Ordered 32$ worth of food but was denied. Was told it’s a management thing.
Was wondering since when Jimmy Johns implemented policy.
Also was wondering how to pay for catering bills over $50 with cash. Due to the no large bills policy.
… moreOrdered 32$ worth of food but was denied. Was told it’s a management thing.
Was wondering since when Jimmy Johns implemented policy.
Also was wondering how to pay for catering bills over $50 with cash. Due to the no large bills policy.
Veronica Garcia
Came in today and I’ve never had an issue with this location i asked to add pickles to my subs and they put jalapeño on my sub couldn’t even eat it.
… more