Dylan Thivierge
My wife and I don’t eat here regularly but when we are here for breakfast it’s always been HOT and how we ordered, if not simply going back around the drive thru and the staff magically fixes the issue without question. Recently had a HORENDOUS few visits at the potsdam location.. they could definitely learn a few things from massena!
… moreWilliam
Was passing through so figured what the heck. Glad I stopped. Food was delicious and loved the deals. The staff was friendly and extremely helpful helping us decide. I will definitely stop on my next trip though the area.
… moreMichelle Fortier
Having managed multiple fast food restaurants myself I was APPALLED at the customer service my family received. I brought my own kid along with my nieces and nephews to treat them to something easy to eat. Spent $80 and the girl that took our order was so rude and short with me never once said have a good day or how are you and at first I brushed it off that maybe she was having a bad day which I totally understand we all do but then when my fiancé went to grab our food and she legit THREW it on the counter to him I was done! I get that it can be a little irritable when someone comes in with a large order but if you don’t want to deal with it then find a new job cuz I will NOT be returning to this location nor recommending it to any of my friends and family. This happened at 2pm on Saturday 10/18. I didn’t catch her name because she wasn’t wearing a tag but middle aged woman with brown hair. I never complain about bad service but this was WORSE than bad service. Literally the worst service I have ever received in my life so far.
… moreCarlton Gamble
One star is too much. The lights are out like they’re closed but it’s only 9:17pm. I didn’t mind the line …it happens. I did strongly dislike how they did not have a receipt at the drive thru. I needed the receipt to expense the meal for work. I hope this hand written receipt works for accounting. Food was okay but Burger King needs to invest in the store.
… moreEric Barnes
Dirtiest Burger King I have ever been to in ANY state in America!
Broken ceiling lights (hanging from housing)
Soda machine very dirty…
Never going back
… moreHeather Pitts
I am redoing this because the last 3 times I’ve been there it’s been worse each time…I just left there and the women working the drive threw had no manners what so ever. I kept my cool and said please and thank you anyway, finally the last time I said thank you and got no response I loudly said “your welcome”. Still nothing of course. Some people should not work on customer service.
… moreCedric
I enjoyed my visit. Quiet inside. Food comes out quickly. Appreciated that the had high chairs for my baby. They even came out and gave him a crown. Nice job.
… moreCLYDE LEFFLER
This Burger King is in terrible disrepair, they have not had air conditioning for weeks, the inside and outside is horrible. The men’s bathroom, the ceiling is flaking, and falling on the floor. They have had all the doors and windows open, to get air inside, but the flies, are all over. The girl at the counter wad soaked, from sweating. The worst BURGER KING EVER.
… moreCharles Sibley
1 start is to much for this place. Ate their yesterday. Messed our order up on several different items to start. Then we sit down to eat and have to battle with waves of flies while trying to eat. Then my 7 year old daughter and 4 year old grand daughter said their milk tasted funny. I look at their milks and both milks expired almost 2 weeks ago. Place is very dirty and poor service. Seen milks other orders messed up and people getting refund for bad food while I was there. I will not return. Burger King needs to major overhaul this one.
… moreDick Zip
If it wasn’t for the friendly staff and dirt cheap food there would be absolutely no reason to be here…
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