Emily Majestic
Don’t bother paying for add ons. They never add them and then refuse to refund you for said add ons. Contacting corporate so now a $2 refund for bacon will be a $37 refund for the entire order. FAFO.
… moreLynn Barber
We go here often as it is a favorite of my daughter. However the people that work the drive through really vary in customer service ability. When you have a catering order come through the drive through, maybe have them move up so you can hand the rest of the lines food to them??? We ordered online and waited in line for 20 min (two cars back, couldn’t get out of line) because of a huge order ahead.
… moreBrent Sutterfield
Waited in line for 30m on Halloween for 1 little John sandwich and the part that sucks about this location is you can’t get out of line because of the curb that surrounds the drive through. Terrible service no apology, nothing from management. Poorly run establishment the only “freaky” part was how freakishly slow they were
… moreBethany Peschke
This was the worst order I have ever received from a Jimmy John’s ever! The Cubano ordered had the skimpiest amount of meat and other toppings that I have ever seen. There was an excess of Dijon mustard enough to choke a horse. I will not ever be using this location again. It’s a waste of hard earned money and time. Do better!
… moreChill Minx
First time having Jimmy John’s, I gotta say it was really good. Like Subway but better. I ordered the Original combo with the Big John sandwich and was very satisfied with the quality and speed of service. 10/10, would eat here again!
… moreJeffrey Batey
I’ve been getting the same sandwich here at least 2-3 times a week since they’ve opened back in like 2020. Would recommend.
… moreJessie
I literally ordered two of the same sandwich on 12/10/21 and received two completely different sandwiches. One had mustard on it and if I hadn’t checked I would’ve spent my evening in the ER due to being highly allergic. Ordered two little BLTs, got one & went to eat the second later on and right before biting into it, I noticed it looked a bit different. This isn’t the first time they’ve messed up my order at this location.
… moreYooper JJ
Very disappointed with the service and products received at this Jimmy John’s location. We typically stop once a week for a couple of sandwiches’. On several occasions the sandwiches’ were not prepared as ordered (e.g. incorrect sauce on sandwich, sandwich no cut as requested, etc.). This last order included a bag of chips from a reward. The bag contained a total of 12 chips. Compared to my wife’s order i’d say this was about 20-20% of the chips what her bag contained.
… moreHilary K
Absolutely wretched customer service. Order was placed at 1:08 PM and took 20 minutes to complete, AND it wasn’t even made correctly.
After waiting 20 minutes, I checked to make sure my order was in the lineup to be made and the sandwich maker rudely said, “we’re making them in the order we receive them.” This wasn’t true since customers who ordered after me received their orders before me and left.
Since the sandwich I received wasn’t what ordered, I spent more time going back inside and upon re-entry into the building the sandwich maker said “this guy again.”
The worst customer service I’ve encountered.
… moreBill Thomas
When you walk in you smell the aroma of fresh bread. The variety of fresh sandwiches made to order is great. I will visit often.
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