Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Seth Jacobs
ordered online, came over an hour later with Uber eats, and I got a soggy sandwich with 3 deserts instead of my sides. absolutely wild. I’ve never had a problem with any jimmy johns.
… moreWyatt Clark
Freak fast my ass they use Uber Eats now for delivery orders and Uber Eats took over 30 mins to arrive to the store. Toasted subs ice cold and soggy very disappointing never again will i use this location. Also about two weeks ago they called telling us they only had sliced what bread which could be true but seems like there’s always an excuse at this store.
… moreGavin Drew
The food was typical, the place is filthy. Tables were not clean, despite several employees sitting around inside eating their lunches with their significant others or each other, and two employees behind the counter. We wiped our own table down with napkins. The worst part came when I went to the bathroom before leaving. The toilet was filthy and crusted with bits of feces, bile and other substances I dare not identify. The sink covered in grime. See the pictures… I won’t even describe the floor. Disgusting. It was a HAZMAT scene. Glad to know the workers are using this facility and then making your fecal flecked sammies. I notified an employee upon leaving. She looked at me like I was a crazy person.
… moreAnthony
Edit: after responding to Jimmy corporate I was ignored completely and no response was given to my email and feedback. Nor was a refund provided. Will not go to another Jimmy Johns again.
Ordered two normal subs today, they were out of French bread which is fine but they then forgot 3 of the 3 veggies we requested on one of the subs(turkey tom) and went back inside to get them in a Togo cup, forgot one of them again… and completely left out the meat on the 2nd order (vito). We will not be returning to this location again which is a shame because we normally go most Mondays. what a fantastic waste of 20$
… moreStar Fruit310
Feel bad but I have to say the girl at the register last night was rude. I felt rushed and as if I was inconveniencing her to pick up my online order. The girl cut me off to tell me my order was behind me as I was telling her what I was picking up, and I never got the Coke I ordered from there, but I got the water at least.
… moreTom Gaeth
Food is always good, just the workers. I don’t know how to speak to customers. Sometimes you get the one young lady. She’s wonderful who talks the rest of the time. The workers are just rude or offers or refused to speak. And then if you ask for a bag, they act like, you need an act of congress, just to get one
… moreTj Gosselin
For the third delivery order in a row, our drinks were forgotten. Once, no big deal. Twice in a row, come on now. Three orders with no drinks in under one month…..this is absolute amateur hour, some changes must be made. Worst Jimmy location in the entire state of Michigan. This is the same location that once forgot veggies on a veggie sub. Never freaky fast. Absolute clown show. Poor management.
… morePaula Cunningham
Ran in for my daughter and grandkids for lunch. Had to wait for the 4 sandwiches, but acceptable. Daughter said they were good. Staff greeted me. Very pleasant.
… moreSara Kristock
One of the best fast casual customer service experiences I’ve had. I ordered a few Sandwiches for Delivery from Door Dash and quickly after submitting, I got a call from one of their reps who very apologetically said they only have enough sliced wheat bread for 2 sandwiches and asked what kind of bread we would like for the other. She was very professional, kind, and sincere.
I was very impressed that she even had the thought to call and took the time to call. I left the call thinking wow, that was above and beyond.
Then when the sandwich was delivered I had a personal text saying she also left a cookie for the inconvenience. Then when I opened the bag there was also a note apologizing again!
The delivery showed up incredibly quick, the sandwiches were great!
… moreChristine Toner
I never ever leave reviews. But I got a tuna sub today and there was barely even a scoop on the whole thing. It felt like I was just holding bread. For the price, I just won’t go back there again. Smh
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