David Smith
We asked for no onions on both Italian sandwiches about 20 min ago… both had onions! Ugh ! Once they are on the sandwich even taking them off, still tastes like onions. Made them to Freaky fast!
… moreTommy Viola
3rd time in a row they’ve messed up my sandwich. Really not that hard just remove the pickle and don’t toast it. It’s become a fun game seeing how else they mess up at this time. Last time instead of removing the pickle on the Cuban they removed the cheese and toasted the sandwich. Also added a TON of mustard.
… moreAmanda Hensley
We’ve been here multiple times before with no issues. However, this time the service was extremely slow (not freaky fast), and they got my order wrong. Kind of disappointed by this trip unfortunately. Hope they can redeem themselves next time we visit.
… moreMichelle Shaffer
The food is always fine… It’s an issue of the service at this particular location. The service is typically just OK… Not terrible but not great. But today I ordered loaves of bread and it would’ve been faster to order the entire sandwich. Two girls were just standing around chatting. Finally someone making sandwiches put her to work wrapping the bread. She struggled to put her gloves on then once she finally got them on, she picked up a spray bottle of cleaner and moved it, and then continued to wrap my bread. She didn’t grab enough stickers to put on the paper wrap, so she kept having to walk across the counter to get another sticker which took even more time. Someone needs to train on good customer service!
… moreJohn Waldschmidt
There foot longs are 16 inch. Plenty of meat. Place was really clean. 146th and Hazeldell.
… moreJustin Missanelli
Jimmy John’s is great, BUT, this is a poorly run franchise. The whole point of ordering ahead is so you can give the staff time to make your food with accuracy. Placed an order four hours ahead and asked for all of the sandwiches to be cut, which they weren’t, had add-ons for two sandwiches which were not there. Essentially paid ahead of time to not get the product that we paid for.
… moreGreg Duncan
Update 2. Jimmy John’s is a Joke. Ordered the favorite 13 Cubano and it’s a slim. Waste of money. Not delivering. The only reason you order JJs is for an easy sorta fast delivery. I’ve had multiple issues with this location in the past but seriously will not ever spend money here again.
… moreMojo
Food is always good, staff have zero customer service skills. Young lady at counter just stared at me…after about 30 seconds she asked if I’m ordering something. No hello, no welcome to Jummy John’s, nothing.
… moreGolden Seas
Horrible service, horrible demeanor—just horrible people overall. The staff was extremely rude, and when I asked why the “regular” sandwich was suddenly the size of a kids’ meal (using the slim bread), they just shrugged it off. No explanation, no care. The sandwiches are tiny now, and the experience is a joke. Save yourself the frustration and go to Jersey Mike’s instead.
… moreCory Isles
What a joke. “Freaky Fast” is laughable. Ordered one sandwich, less than a mile away, it has been 1 hour 20 min and no sandwich. Called the store and the greeting I got was “Jimmy Johns we don’t have any drivers so we are waiting for Ubers to come”. Very poorly managed location. I feel bad for the workers here. 2 hours for a sandwich is = I will never order here again. Stop offering delivery AND charging a delivery fee.
*Update* – I received my sandwich after 2 hours 17 minutes of waitng. was room temperature.
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