Jimmy John’s

  3.9 – 215 reviews  $ • Sandwich shop

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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jimmy John's 43209

Order and Reservations

Order: Order online

jimmyjohns.com

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Reviews

Danielle Gorman
We order from here frequently! Tonight they made a mistake and made my sandwich wrong (which was the first time they had ever done this!) ! I called and just wanted to let them know, didn’t expect much other than to make them aware they screwed up and the manager the sweetest lady, offered to remake my sandwich and deliver it to me or credit my account! They delivered a new sandwich quickly! Truly great customer service!! Happy girl!
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Jason S
This is the best Jimmy John’s I’ve ever been to if you respect them and talk to them with respect they are extremely awesome
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Noah Fate-Bolognone
Been to this Jimmy John’s location multiple times. Service is great, food is nice and fresh. Always very quick.
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AGenius Apparel
I had the worst customer service experience at this location. Nate was extremely rude and nasty, and does not need to work with people. He clearly doesn’t understand proper customer service and needs to be retrained. He speaks to customers with a condescending tone, and his position should be reconsidered. Any other time I’ve came into this location it’s been great but Nate changed that experience very quickly and I will not be coming back.
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mike osborne
This Jimmy John’s is either freaky slow or does not prioritize people making small orders. I left over a 30% tip but it was still only $4. I was told that I had to wait for other orders to be delivered because apparently I didnt order enough. If this is a policy, it should be stated prior to ordering and I would gladly have came to pick it up. Over an hour and my food is still not here
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KP G
Good service and clean store – the challenge with this place is the parking. My GPS sent me into the alley (for parking, presumably). I lucked out for a spot in the small strip of single parking spots out front.
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Kyle Benson
Consistently bad service. Sandwiches made wrong or given entirely different orders. I will ask for extra peppers on every sandwich I get and I kid you not they give you like 3-4 max every single time like it’s coming out of their paycheck. I’ve come here maybe 6 times in the last year and something has been off 5 of them and the one they got was still a mess. Two better sandwich places across the street.
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Michael Scott
The food I ordered took over an hour to be delivered 2 miles away. So much for freaky fast. I contacted the store and was told they only had one driver that day and they were busy. That is crappy customer service. I also asked for the driver to not knock because I have PTSD and knocks at my door startle me into a panic attack. There is even a sign on my door asking people to not knock. I was told it’s policy to knock. This experience was terrible and I didn’t get any kind of resolution from the store. I will not go back to this store and hopefully customers in the future don’t have to deal with this kind of service either
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Sara McElroy
I’ve been to this location twice because I was giving them the benefit of the doubt that it might have just been “a bad day.”

The workers do NOT greet people. I’ve went in twice and they did not greet me when I ordered (BOTH TIMES). I also noticed on my second visit, they did not greet any customers before me or after me in line.

The worker just “stared” at me until I spoke my order.

The first time I went, they got my order wrong. Happens. The service was nonexistent and my order was wrong, but I came back to see if it was “just a bad day.”

All three workers (three young women, one white, which is relevant later were talking to eachother instead of taking orders.

I also witnessed the young white girl, brown hair and ponytail ask a UPS worker if “he wanted his sandwich cut,” she then comes around the corner into the lobby area with a 10 inch serrated knife and “cut” the sandwich on the table in the lobby. Absolutely disgusting and dirty to do, also a hazard to carrying a 10 inch serrated knife into the lobby. That girl should be fired, and so should her “friends” that were egging her on and laughing at her behavior.

Please take immediate action. This place is disgustingly filthy with terrible staff.
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Sheila McCutcheon
The customer service team was horrible today they didn’t greet me or speak when picking up my order
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