

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 205 Town Center Dr, Ashland, KY 41101
Phone: (606) 326-0011
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Sandwich Shop & Gourmet Subs in Ashland | Jimmy John’s 2347
Jimmy John’s | Order Sandwiches for Delivery or Pick Up
Jimmy John’s Locations in Ashland, Kentucky
Reviews
I order the unwich because im allergic to wheat products. There was a lady working the line and she literally complained about my order as she made it claiming “why even bother ordering” she was gently corrected by a coworker but the fact she said it in ear shot of a customer is quite disappointing. Theres no valid reason to actively talk badly about a customers order. Shaming me for something i cant control is upsetting. I didnt catch her name, but she was the only female working. Its unwelcoming and i probably wont be back for a while.
Also got the Cubano which was certainly better, though it had only one slice of bacon which was pretty sad.
Service at least was great. Friendly quick staff. Just a bit of a stumble on the sandwich.
This time, though, I had a really disappointing experience. I came in during a busy lunch rush with a group of firefighters already eating. I was patient and waited until I was ready to order before walking up to the counter. One of the employees looked at me with a nasty expression. I smiled and said hi, and she said hi back but went right back to making food without asking if I needed help.
I stepped back and waited a little longer, trying to be understanding since it was busy. When I walked up again, no one acknowledged me. I tried one more time, and the same woman said loudly, “Can someone help her? She’s walked up here three times.”
A different employee did help me at that point and took my order, but I left feeling uncomfortable, like I was intruding just by being there. The staff was not friendly, and the whole vibe was unwelcoming.
I have worked as a server for years, so I know what it’s like to be in the middle of a rush, but basic kindness and acknowledgment make a big difference. I really like Jimmy John’s, but this visit was disappointing.