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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 10520 Westport Rd #102, Louisville, KY 40241
Phone: (502) 425-0022
Menu Photos
Order and Reservations
Order: Order online
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Jimmy John’s in Louisville, KY United States – Apple Maps
View details about Jimmy John’s in Louisville, KY United States on Apple Maps. Address, driving directions, images, nearby attractions and more.
Jimmy John’s, 10520 Westport Rd, Ste 102, Louisville, KY 40241, US
Get more information for Jimmy John’s in Louisville, KY. See reviews, map, get the address, and find directions.
Reviews
Pam Ledford
Food was fantastic, and the service was amazing. We dined in and had an order to go also. He had the to go sandwich ready when we were finished and gave us a separate bag for our leftovers. Best atmosphere we’ve experienced in a long time.
… moreHayley McCall
I have ordered from this location a few times as I work near there! I use delivery and pay extra for that service & tip! Today I placed an online order and waited 20 minutes past when it was suppose to be here. No call to let me know it was behind or running late. Called the store and the person acted like they did not know when the delivery would be out because they had so many orders and when I asked for a refund of $30 he said he couldn’t do it the manager could “ok thanks” but did not receive a refund. You should let your customers know if you aren’t going yo be delivering in a timely manner I was late leaving for lunch because of this!
… moreizzie
Every Jimmy John’s I’ve ever been to has very nice workers and this location is no exception, the cashier even brought my sandwich to where I was sitting. The chipotle chicken sandwich was delicious.
… moreNathaniel Hoff
Work isn’t far so go here from time to time. Good experience. Orders are timely and accurate and the employees are easy to get along with.
… morePinar Inanc
The food is pretty much standard when it comes to JJs. I usually come later at night when I get off work, so there is hardly ever any wait through the drive thru. The staff are relatively polite and quick with the food. Occasionally there is one employee who is very kind and friendly, which is always nice to have. I rated 4 stars because its kinda mid for fast food but you know what you’re getting
… moreBrianna O’Daniel
I asked for no cheese, extra Vito meat, and the sandwich to be cut in half….please make the order as requested 🙂 Tasted great otherwise, but that was definitely not extra meat and I’m kinda sour that I was charged an extra $3.00 just to get the normal amount.
… moreElizabeth Pate
This Jimmy John’s has to be the worst in this area. Never again. I will go out of my way next time to a different location before I’ll pay $30 for tiny subs with minimal filling and hardly any sauces. They must be trying to cut costs at this location because it is not like the others. I’m genuinely upset at the quality of food I got today.
… moreCindy
Sandwich was done by the time I had finished placing my order, and it was good too! Everyone behind the counter was friendly and having a good time, they were laughkng and joking and I love to see that. We’re at work for a huge percentage of our lives, we should be allowed to cut up with our colleagues.
Thanks for the good vibes!
… moreThanks for the good vibes!
Michael Walker
Dustin the new store manager is the man. Before the front door even shut, i was greeted and had my order taken. He was prompt, attentive, and quick to help get me my sub. I was on a time crunch, so expediency was important. I also noticed him coaching his colleagues as i went out the door. Next time I’m in the area, I’m going to this store
… moreKiara Gough-Anderson
Just ordered a delivery order and received the weirdest interaction I’ve ever had with a delivery guy, a wrong order, and inappropriate message left by staff (which I have photo evidence of).
My order was simple: a #7 Spicy East Coast Italian with ONLY the salami, capocollo, lettuce and add yellow mustard. Meaning, no provolone, tomato, onions, peppers, oregano-basil or oil & vinegar. When my sandwich arrived, all I got was bread, meat, and mustard. :/
You may ask “why so many exclusions?” and it’s a simple answer of because of dietary restrictions, and simply not liking some of the ingredients that they use.
Trust me, if they had the option to build my own sandwich, I would have much rather opted for that route but Jimmy John’s doesn’t provide that option.
Based some other reviews, surely there’s a comprehension problem as my order should have been interpreted as everything that normally comes on the #7 EXCEPT for these items and then add yellow mustard but that wasn’t the case.
My biggest issue isn’t even with the missing lettuce itself. It is with the service I had when the sandwich got there.
When my sandwich arrived, it was delivered by an older gentleman (who I also have photo of) who knocked at the door. I specifically noted to leave the order at the door because I was in the middle of working. After realizing he wasn’t leaving, I went to the door to grab my food. I got to the door and he started mumbling about something I couldn’t really make out and once realizing someone else lived there, quickly started to leave. Unsure if wanted to ask for a tip, a signature, or something else but it was all just odd as I didn’t ask him to hand deliver it in the first place.
And for the worst part of the experience, upon receiving the sandwich, there was a pen scribbled note tapped to one of them stating verbatim: “Jarred ^from Westport Ballard made this LOL. This sandwich is bull ash (as hell) LOL”.
1. The order confirmation specified my order was coming from store JJ0874 which is the S Hurstbourne Pkwy. So I’m not sure why the note referenced an employee from the Westport location. I will be leaving this review at both locations to be clear, because this behavior is unacceptable for either location.
2. Please do not write weird notes and attach them to my food. (I didn’t end up eating it after seeing this because ew, weird.)
3. Grow up. My food was ordered the way it was for a reason? And it was still wrong in the end. So to whoever Jarred and/or his associate is: First, learn to comprehend orders please. Second, what you did was also very childish and creepy. If the intention was to be “funny”, it did not come off that way. I couldn’t care less of what you think of the order itself, but I’m more concerned of what may or may not have happened in the process of making my order because of it.
If I had the energy, I’d call and make a formal complaint to the store, but being in the service industry myself, I know with service like that, places and people like them will eventually crumble on their own. I’ll save myself the trouble and leave a warning to others who may find this.
… moreMy order was simple: a #7 Spicy East Coast Italian with ONLY the salami, capocollo, lettuce and add yellow mustard. Meaning, no provolone, tomato, onions, peppers, oregano-basil or oil & vinegar. When my sandwich arrived, all I got was bread, meat, and mustard. :/
You may ask “why so many exclusions?” and it’s a simple answer of because of dietary restrictions, and simply not liking some of the ingredients that they use.
Trust me, if they had the option to build my own sandwich, I would have much rather opted for that route but Jimmy John’s doesn’t provide that option.
Based some other reviews, surely there’s a comprehension problem as my order should have been interpreted as everything that normally comes on the #7 EXCEPT for these items and then add yellow mustard but that wasn’t the case.
My biggest issue isn’t even with the missing lettuce itself. It is with the service I had when the sandwich got there.
When my sandwich arrived, it was delivered by an older gentleman (who I also have photo of) who knocked at the door. I specifically noted to leave the order at the door because I was in the middle of working. After realizing he wasn’t leaving, I went to the door to grab my food. I got to the door and he started mumbling about something I couldn’t really make out and once realizing someone else lived there, quickly started to leave. Unsure if wanted to ask for a tip, a signature, or something else but it was all just odd as I didn’t ask him to hand deliver it in the first place.
And for the worst part of the experience, upon receiving the sandwich, there was a pen scribbled note tapped to one of them stating verbatim: “Jarred ^from Westport Ballard made this LOL. This sandwich is bull ash (as hell) LOL”.
1. The order confirmation specified my order was coming from store JJ0874 which is the S Hurstbourne Pkwy. So I’m not sure why the note referenced an employee from the Westport location. I will be leaving this review at both locations to be clear, because this behavior is unacceptable for either location.
2. Please do not write weird notes and attach them to my food. (I didn’t end up eating it after seeing this because ew, weird.)
3. Grow up. My food was ordered the way it was for a reason? And it was still wrong in the end. So to whoever Jarred and/or his associate is: First, learn to comprehend orders please. Second, what you did was also very childish and creepy. If the intention was to be “funny”, it did not come off that way. I couldn’t care less of what you think of the order itself, but I’m more concerned of what may or may not have happened in the process of making my order because of it.
If I had the energy, I’d call and make a formal complaint to the store, but being in the service industry myself, I know with service like that, places and people like them will eventually crumble on their own. I’ll save myself the trouble and leave a warning to others who may find this.