Meghan Henley
It took an hour and 10 minutes to get my food and when I called for an update I was told it had been delivered to the wrong address and it would be delivered soon. I was told that they can’t discount or anything like that for it taking that long and that “the most I can do is *offer* an apology”. I’ve never had such an awful experience. I live about 3 miles away and it’s a Monday night, this is ridiculous.
… moreChris Finley
I wanted to try something different compared to my normal, so i had my lady order me a “club tuna” sandwich, me thinking that it should be pretty loaded with tuna salad stuff on it, nah i got 2 little dabs on each side if even! Like what in the actual crap is this? Like i have ordered from this place soooo many times and i have never been disappointed but this is actually depressing.
… moremorgan Green
I’m not sure why this place has 4 starts? This was over all 10/10! Chaz had the best personality and extremely elevated this experience. This place will be a staple in my lunch cravings!
… moreLiz Waisman
If you claim this location gets your order wrong “every time” I highly doubt that’s the case. While the menu can be a bit chaotic and challenging to read for some.. it’s not the staffs fault people simply don’t read the menu. “I wanted a foot long” (didn’t read the menu) “ I didn’t want Mayo on this” (not even a glance at the menu) “I’ll do a build my own” (HELLO?..where does it even say that? It doesn’t..READ THE MENU LOL) I worked in the dining hall on campus and order Jimmy John’s about twice a week for lunch for at least a year now and every time, I watch some confused person order their sandwich totally wrong, then get mad at the staff for their own mistake. Somehow, my food is always made correct, fast and delicious. How peculiar. When they’re slammed it might take a few extra minutes(GASP!), you might even have to grab your own bag and napkins(Passes out) The “help yourself” method threw me off at first too but definitely nothing to get upset about. I’m pretty sure it is just another way for them to speed up the process of YOU getting your sandwich. They are also toasting sandwiches now which, you guessed it, adds a bit of time.
Can’t say much about long delivery times except, that you’re ordering lunch from a campus location at lunch time ♀️ They also changed the slogan from “freaky fast” to “freaky fresh”. Just FYI.
Being in the food industry myself, this stuff irks me. I will say I’ve seen a couple honest mistakes. Customer orders a #16 staff heard #15 , another time a customer said “let me a TUNA” (exact words lol) staff heard “let me get a TWO” again honest mistake, easy fix. Maybe you’re dealing with a new employee, or maybee, the customer is just having a bad day, and that’s okay too.
Have patience and learn how to scream and cry and throw a fit internally like a normal person. The way some people overreact about something so minuscule is very odd to say the least. Especially when the staff at this location has always been nothing but genuinely kind and helpful. Anyway, this rant is over. Keep up the good work Jimmy Johns you guys are freaky incredible! and to your customers: Take my advice you guys will be fine I promise ❤️
… moreHailey Emery
They go above and beyond!!
I absolutely love the crew at this location. Food and customer service is always OUTSTANDING. Order is always correct and I can be a bit complicated!!!
… moreLola Odom
Ordered online dude didn’t listen to not knocking on the door. It is due to having an in training animal, after that he ends up playing with my dog and still moving away after me yelling stop petting him and my dog ended up running away.
… moreAnthony Pollard
Ordered BLT with DOUBLE BACON. Didn’t receive it. Spoke with manager and he admitted that a delivery driver took my order and didn’t know the menu. I refused to go back to the store and the manager did offer to deliver but couldn’t give me any idea when as his driver’s we’re out. Right thing to do would be to offer another sandwich at another time but he refused that to no end. Poor customer service to a repeat customer who spent over $50 at your establishment. Won’t visit the Murfreesboro Maine St location again!!!
… moreSamuel Suto
Fast, Consistent and Always Good. JJ’s is probably my Favorite, Fast Food Sandwiches.
… moreDoug Austin
Always top a notch sandwich shop. I work crazy hours and order from this location to be delivered to my office quite frequently. Food is always great and service quick. I also really like the low carb option of an unwitch.
… moreMegan Michalowski
We have ordered delivery from this location a few times and I am anyways very impressed with the speed! The sandwiches are always very delicious!
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