Jane David
I eat here frequently. Hayden is the best manager as he was quick to fix a mistake that was made. I keep forgetting to send a letter to his boss and the general manager. He has excellent costumer service and difused a situation that could have exculated when a mistake was made on the price of my order. He ensures that I receive a copy of the receipt that shows what I pay for and that his staff understands why it is important to me. I know I can be a bit of a pain about the receipt but I truly appreciate the understanding. It’s a glitch with Jimmy John’s practices that should be changed and not the fault of the one who rang me up that day. I just want to make that clear as I know she still works there and this isn’t the only Jimmy John’s that has had this issue. In any event, the staff is great.
… morejamie turman
Ordered a roast beef sandwich and somehow ended up with a bacon and provolone sandwich. Maybe if everyone working there wasn’t high out of their minds, I wouldn’t have been given this joke of a meal.
… moreC K
Employees were active. Lots of them around. Subs were okay but would’ve been better if the bread wasn’t hard as a rock. It shouldn’t make a door knocking sound if you tap it. Biting into it was work. Don’t make me work just to eat your subs.
… moreNatalie E
Fast, efficient, polite and the sandwich was wonderful! Bread was super fresh, lettuce had a perfect crunch, just the right amount of Mayo, the components that tie together an amazing sandwich! Thank you for being so kind and considerate! Have a wonderful day!
… moreREAL TALK REAL REVIEWS
Its OK subs are tasty not much way to add items and you are limited to what they make. Hard for me to find ham and turkey sub. I like that they have a drive thru. Wish they had more variety. More meat then subway. Subway bread is fresher. Subway you have more opportunity to add stuff right in front of you.
… moreMakayla Taylor
[Updated 1 to 4 *]
They were very responsive and quick to resolve this mishap. Good people working there. Thumbs up from me.
They charged me $2.00 to add bacon to an 8 inch sub and didn’t even put it on. Boo!
… moreSuzi Bellah
We go here about once a week. Today I asked for mayo and they said it was $3.00. Never again going in here. Sorry you lost a good customer because Jersey Mike’s and Fire House are on the next block.
… moreDIANA
We ordered steak and provolone cheese on white sub roll and wheat sub roll with sauteed onions and mushrooms. The whitesubroll had yellow cheese after requesting provolone 3xs. A sandwich with cheddar cheese was made with regular wheat bread and after it was made they then told my husband they didn’tgave wheat rolls. Who makes a sandwich then tells people after the fact they don’t have wheat rolls? They messed up a simple order. They need to communicate and listen more effectively. My husband was polite and in a hurry. We will not be going back!
… moreJason Manman
Hayden went above and beyond, super friendly and a good environment will be returning
… moreYours truly Michelle
Service was fantastic! The club Lulu on wheat has always been a favorite
The Wickham location is great!
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