Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Monday (Labor Day) | 10:45 AM–10 PM Hours might differ |
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
Photo Gallery
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Reviews
Patrick Baehl de Lescure
Extremely disappointed with the Newburyport Chipotle. This is the worst Chipotle I have ever been to.
… morejoseph foster
All the order was wrong, my chicken, rice, sour cream, and red sauce quesadilla was just a cheese quesadilla. The other in picture is my daughters to which she even said in her words is yuck. Having to pay $30 for this and get junk is asinine.
… moreAnt D
This place is a serious health concern. Went a couple weeks ago and had the gentleman cooking meat in the back walk over to the containers of food at the meal prep area, lean over to look at the containers while scratching his arm over the food and no gloves on. Burrito this time around was ok but the rice was crunchy, undercooked.
… moreJan Kadela
We are fans of Chipotle but this particular visit to this location was not an on par experience. Avoid this location. Read all the other reviews! We didn’t and now wish we had or we would have avoided this place!
… moreLindsey Waters
I’m not one to post reviews but felt I needed too. Absolutely disgusting! I got sick the first time I ate here 1 years ago but decided to give it another shot. Again, the food was absolutely disgusting , not to mention they were out of everything. I basically got a bowl with rice beans and 3 pieces of lettuce with watered down sour cream. Made me feel sick again. No napkins, straws ,food everywhere. This is the most unmanaged chipotle I’ve ever been to. I hope this message gets to a manager/owner.
… moretim rainey
Horrible! Didnt even melt the cheese on my daughter’s quesadilla. Also couldnt put veggies on it apparently that can only be a side! Are you kidding me. Also no bowls. But if i do an online order there are bowls. What a joke! Chipotle has gone down hill big time. I hope this one goes out of business! Terrible customer service!
… moreBrian Heney
Typical Chipotle food that our kids love – young staff is attentive and friendly. Restaurant gets pretty messy, and generally the tables and chairs do not seem to get cleaned up much throughout the day. Trash is almost always overflowing, and soda fountain station gets sloppy. Great location and brand, just need to pay more attention to overall customer side and experience.
… moreRon H
Chipotle as a whole has gone down hill in quality, but this newer location in Newburyport is particularly problematic. Aside from the ridiculously early closing time (8pm), food quality is wildly inconsistent, the staff runs the gamut from indifferent to frazzled and mobile orders are often prepared with little or no attention to the actual order. My last in-app order of a chicken burrito had no chicken, undercooked brown rice and the portion size was only slightly bigger than a bar of soap (see photos). I expect more for a $9 burrito. A follow-up visit yesterday (ordered in-store) wasn’t much better. Sloppy preparation, small portions and mushy, wet burritos. They never properly drain the pinto beans, which is really annoying. If you have a problem with your takeout order but don’t realize it until you’re home, good luck trying to call the restaurant. After you get through the front end VRU, no one ever picks up the phone. One saving grace: if you order in the app and they screw it up, choose the CHAT WITH PEPPER chatbot and you can request an instant refund.
… moreStephen Pariseau
This is what 3 “crunchy ” tacos looks like. The worst excuse for food I’ve ever seen!! If I could give zero stars I would!!
… moreZachary davis
This is absolutely the worst Chipotle I’ve ever had in my life. Barely any cheese, none of the salsas I ordered nothing of what I wanted. And you cannot call the store you get some automated machine.
… more