Jimmy John’s

  3.1 – 231 reviews   • Sandwich shop

Social Profile:

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jimmy John's 30060

Hours

Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM
Saturday10 AM–9 PM
Sunday10 AM–9 PM

Address and Contact Information

Address: 270 Cobb Pkwy SE Suite 15, Marietta, GA 30060

Phone: (770) 575-3052

Website: https://locations.jimmyjohns.com/ga/marietta/sandwiches-3098.html?utm_source=google-my-business&utm_medium=organic&utm_campaign=website-link&y_source=1_MjAyNDA4MzExMi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Menu Photos

Order and Reservations

Order: Order online

jimmyjohns.com

Related Web Results

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Reviews

AMY Eggebroten
We will never got to any Jimmy John’s again after the manager did not make it right after an incorrect order. A staff failed to put the meat on a giant sub. I get all the way home and didn’t realize it until after a few bites. I drove all the way back and took half of the sub back and asked the manager to give me a refund. She did give me the meat but only gave me 5 oz. when it supposed to have 6 oz. of meat on it. We have not even gotten an apology after the corporate complaint that I made. We were regulars for 20 years at Jimmy John’s all across the country and never had problems before.
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David Holliday
I just ordered a chicken bacon ranch!! The chicken is spoiled they didn’t put no bacon on there I called up there and spoke with the manager named Josh and he assured me because he is the manager he know the sandwich was perfect and he told me there’s nothing he’s going to do about it because he doesn’t make mistakes. I asked for the corporate number he didn’t give it to me. I asked who was the general manager he told me Monica I asked can I have her number at corporate and he told me no because his word is good enough for Jimmy John’s. I am most definitely calling the Health Department tomorrow
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Kevin O’Leary
Walked in, placed a large order and the super nice lady working there knocked it out in no time while handling all the walk in customers. Very impressive customer service
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Mark Tuttle
11-15-24, stop in for lunch. They took our order fast, ordered the tuna, and requested Xtra mayo on both sides. Took a while to get the order, so I was just watching how they worked. The majority of the customers took their orders to go, that’s fine, but really, since when does the customer have to bag their own meals. So the employees took our order, took our payment, made the sandwiches, and let us know when it’s ready by just laying them on the counter. Not even bagging the orders. So they are doing most of the job they had been hired for, yet they have the nerve to ask, or should I suggest that you give them a tip, really for what? Did you bring me my lunch? No. Did you come out and see if we wanted anything else? No. They couldn’t even put your order in a bag. Then, when I got my order, even with “xtra” mayo, the tuna is extremely dry.
So be aware.
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Skye Watkins
My friend and I come to this location at least once a week for lunch and lately it’s been teetering downwards in all ways except one: Monica.

Every time we eat here there are a few constants: There’s only one person working, it’s always busy & (if it’s raining) the ceiling is always leaking. But the most noticeable constant is Monica’s consistently positive attitude. She greets every customer politely when they walk in, she gives realistic expectations for when she’s in the weeds & she handles negative criticism given by impatient customers with grace. Just today she was managing leaks in the ceiling on top of all of her normal duties, and yes she washed her hands in between.

Monica is a powerhouse of positivity and I hope every Jimmy John’s location has a team member as incredible as her. But GET HER SOME HELP AND FIX THE ROOF.
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E C Bravo
Best JJ sandwich I’ve had! One man show made some incredible sandwiches. He was prepping and handling the register and making sandwiches and husband son and I really enjoyed our dinner. Thank you! You are appreciated.
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Jillian Prince
Absolutely the worst location, hands down. Beyond their inability to make a decent JJ sandwich, they now require customers to sign a receipt just to pick up mobile orders. This is the ONLY location I’ve been to that does this. Reporting it to JJ tonight. It’s an obvious attempt to manufacture a sense of obligation to tip. You’re a QSR, not a full-service restaurant — customers shouldn’t be pressured into tipping for basic order pickup especially when you don’t make a low, tip reliant wage. Grow up.

The service is consistently apathetic. The employee working tonight didn’t even look up when I walked in, let alone acknowledge me. It’s unprofessional, awkward, and frankly insulting to the customer experience. I’ll be taking my business to a different location that doesn’t rely on guilt tactics or indifference.
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Whitney Whitney
The only reason I visited this place is bc I bought food for my coworker and signed up so the first time you order after signing up, you get a free sandwhich. Otherwise, I would NEVER! Secondly, the customer service was trash! As a first time customer, I was quickly reminded why I never ate here. No greeting upon entry, even though I spoke VERY LOUDLY. I proceeded to walk to the area where the sign pointed to PICK UP and just stood there waiting to be greeted or even told she would be right with me. Instead, the heavy set white woman behind the counter watched me stand waiting then decided to ask if I were picking up, I guess so she could finish her conversation with the guy that was in there when I walked in. I said yes and she POINTED to the counter where my food was THROWN because it looked as if it were bent outta shape. I said thank you and STILL NO RESPONSE. Lastly, the food was DISGUSTING! I guess because it was free, the standards went out the window for customer experience and care. On one half of the sandwhich, the tuna was nonexistent. It was like she was blind to one half because it was also missing the other ingredients like onion and tomato, but heavily dressed it with lettuce. The sandwhich was free otherwise I would’ve brought it back, but there won’t be a next time bc I refuse to eat at an establishment where customer service is lacking.
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Nichole Moore
Do not order from this location if you do not have time to dispute an incorrect order. I ordered the Italian night, favorite combo, and all I got was ham and cheese. It was supposed to come with capicola, salami, ham and cheese. When I called to see if they could correct my sandwich, Claudia said there was no manager on duty and I had to wait for them because she wasn’t a manager. She then informed me there was a manager about to walk through the door because she was not a general manager. She couldn’t help me. It’s a lot of money to spend on food that is incorrectly made.
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Kayla
1st experience with this brand and will be my last unless I’m starved and nothing else in world to eat. Was rushed making an order for WAY over priced food. The bread was hard and chewy. The lettuce was junk. The meat was chunks of slimy weird meat. And the cheese….let’s talk about the $1.50 cheese…dude asks of I want cheese. I say sure, American. I get told they only have provolone. I’m like ughh ok. I will try it but probably take off if don’t like. That would have been a GREAT time to say hey…we charge for it. The building was silence no music and dude was YELLING when he talked so it echoed. Overall crap experience. Not a subway fan but next time I will be!
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