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Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Address and Contact Information
Address: 2070 IL-50 Suite 600, Bourbonnais, IL 60914
Phone: (815) 523-7103
Order and Reservations
Order: Order online
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Reviews
C R
Review written 02/09/2026. Ordered ahead through app and redeemed rewards points for a free mini sub. Order was ready and was made accurately.
It smelled heavily in the restaurant though of food being grilled it was overpowering
… moreIt smelled heavily in the restaurant though of food being grilled it was overpowering
Terri Baldwin
We like the friendly customer service. The food is always good. I really like the sandwich in a bowl option.
… moreKelly McCorkle
Just got a sandwich from there. Some of the meat was noticeably old and smelled absolutely terrible. Tried calling the store multiple times and no answer. Very disappointing
… morelena smith
Horrible experience! Younger looking girl in which took my order, was unimaginably rude! Overall seemed to just not want to be there period. No friendly tone, No greeting. Was my first time trying, Very disappointed in the service .
… moreJasmine Klonowski
I can always count on Jersey Mike’s, but this experience today seemed extra special. I wasn’t having the best day and what better to pick me up than mini 14? I never really go through the drive-through, but today I was not feeling like getting out of my car so I did. My sandwich is extremely odd, so I’m always thankful when the workers are patient with me when ordering. The woman in the drive-through today on January 5 at around 1:30 PM made a difference in my day with her kindness. Thank you.
… moreMike Jensen
The person cutting the bread needs to learn to hold the knife level, and the person doing the condiments needs to lay off the “juice”, your drowning the sandwich.
… moreJennifer Patti
Always welcomed with a smile and their Philly cheese steak sandwich is on point.
… moreHolly Loving
Sandwiches were great! I had ordered in the app with a couple condiments on the side which were included as ordered. Great service!!
It was the haunted window that was a real kicker!
… moreIt was the haunted window that was a real kicker!
Hope Jones
On Monday, 11/24 at around 3:40 PM, I placed a DoorDash pickup order. I’ve lost my voice, so it’s currently hard for me to speak. When the cashier asked for the name on the order, I politely showed him the DoorDash “Pickup Order” screen, which is exactly what DoorDash instructs customers to do.
The older Caucasian man working the register immediately began to berate me for not using my voice, then loudly thanked the next customer in line for “using her voice unlike me.” A DoorDash driver was behind me, and when he also showed his phone, (likely due to a language barrier) the cashier yelled at him in a very aggressive, threatening tone. I was shocked that he felt comfortable speaking to the dasher that way. The driver did nothing wrong and did not deserve that treatment.
The cashier then proceeded to make my sandwich while complaining under his breath, slamming things, and tossing it together before shoving it into a bag. When he noticed my expression, he said he was “just frustrated.” Even with my limited voice, I told him it still wasn’t right. I ended up throwing the sandwich away because the experience left me so upset.
I hope management takes this seriously and ensures staff, especially the older gentleman working that afternoon, are properly trained on customer service and handling frustration professionally.
… moreThe older Caucasian man working the register immediately began to berate me for not using my voice, then loudly thanked the next customer in line for “using her voice unlike me.” A DoorDash driver was behind me, and when he also showed his phone, (likely due to a language barrier) the cashier yelled at him in a very aggressive, threatening tone. I was shocked that he felt comfortable speaking to the dasher that way. The driver did nothing wrong and did not deserve that treatment.
The cashier then proceeded to make my sandwich while complaining under his breath, slamming things, and tossing it together before shoving it into a bag. When he noticed my expression, he said he was “just frustrated.” Even with my limited voice, I told him it still wasn’t right. I ended up throwing the sandwich away because the experience left me so upset.
I hope management takes this seriously and ensures staff, especially the older gentleman working that afternoon, are properly trained on customer service and handling frustration professionally.
Brian McBeth
The food here is always delicious, and the customer service is fantastic!
… more