Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Address and Contact Information
Address: 6095 Carlson Way Suite B, Marion, IA 52302
Phone: (319) 377-4232
Order and Reservations
Order: Order online
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Reviews
When I arrived the sandwiches were not ready, not even started. There was a family of 4 ordering when I walked in. Not busy. A young lady began to make the subs on the back counter. The toppings were little to none 3 onion pieces,a couple of the pepper pieces, a tablespoon of lettuce. One sandwich was ordered with extra meat. That didn’t happen the other was suppose to have mayo that didn’t happen. Which made it hard to choke down as the bread was so old and dry, it took a half gallon of water to wash it down. After a 35 min ordeal to get 2 sandwiches the young girl says Sorry for the wait. I say sorry I came here
After eating at many Mike’s all over the US multiple times over the past few years I had not had an experience where everything went wrong. This told me this one place must not have the benefit of training or management to oversee the end product. Not to mention this is suppose to be an upscale sub shop. When up pay what they want for a sandwich, you should get adequate toppings and fresh bread
I thought the employees were really friendly, maybe just a little nervous from all being new. I think the other comments seem to be a little harsh. The one black girl in her 20s/30s in particular who made my sandwich was super patient and helpful with people!
The servings are hefty…the regular size could easily be 2 servings.
I love the turkey and provolone w/ “Mikes way” (they add oil/vinegar/herbs to it) on the rosemary bread.. The wait was only a bit because the place just opened, but it seems to be pretty quick once you’re at the counter. My only tip is maybe ask if they can do “Mikes way” on the side if you are taking it to go cause it does get soggy fast if you’re driving in from CR.
I don’t know what happened at this store, but they no longer understand what “everything on it” means. We’ve never had a problem with this.
I heard an employee basically tell my husband he ordered the wrong way when my husband called in to tell them 2 of the sandwiches were made wrong.
They really only know how to top the sandwiches Mike’s way based on that conversation.
If you’re not sure what the customer means, ask for clarification. An easy solution would have been to repeat back all of the toppings to the customer.
As someone who has been a customer service manager, this is poor to blame the customer. Give the customer what they asked for and don’t argue.
We probably won’t be back. We’ve been customers for years.