Brittany J
Abby is AMAZING! I’m traveling and was ordering a GrubHub order for my elderly mother. The GrubHub app didn’t allow for any alterations to the hot subs & Abby allowed me to place the order via the GrubHub app and then give her a call to add the additional toppings my mom desired. She was so helpful and kind! My driver canceled the order after having my mom wait over an hour , but Abby truly was the highlight of my experience.
… moreMaria Reyes
First time ever eating at any mikes and let me tell you the staff was ready and place was clean. My sub was so dam delicious I didn’t leave the lot before finishing it all!!! The chipotle sub was the best!!
… moreShawntrelle Pettiford
They were very professional and friendly. I ordered 6 giant subs. They prepared them in a timely manner.
… moreSonya Thomas
It was about 25 people waiting. The lady that took the orders ( I believe she was the manager) was so rude. I usually go to the Rochester location but this was closer. I will never come to this location again. I will take the drive to get proper customer service.
… moremaria z
Love the food but would be nice if the employees didn’t have attitude for absolutely no reason. I called to change my pick up order time and Ashley seemed to have been very bothered by my request and then hung up the phone. Walked in and not only are the employees rude but the place is a mess. Food and napkins all over the floor….
Do better.
Edit: obviously the owner of this store clearly doesn’t seem to care much based on the same copy and paste response to everyone who’s complaining about the service.
I’ll take my order to Jimmy John’s up the street
… moreZach
I wish I could give 0 stars!! I ordered a sandwich and drove 15 mins to get it and 15 mins back. Well by the time I get all the way back I find out they put the completely wrong sandwich in the bag. I try to call to resolve this and they send me to voicemail 3 times!! Completely unprofessional. Mistakes happen but at least pick up the phone and own it. Does this look like a #13 to you?!? Don’t go here and if you do, make sure they gave you the right thing because you won’t be able to reach them afterwards!
… moreAlen Burke
Great sandwiches always. Friendly staff. Small inside. Best taken to go.
… moreNani D
I believe the staff at this location are quite incompetent. When I ordered my food, everything was fine. However, I witnessed a woman in front of me take two bags of chips and put them in her bag without paying, and nobody seemed to notice. The place was a mess; the garbage bin in front of the door was overflowing, and there was trash all over the floor behind the counter I don’t think I’ll ever return to this location again!
… moreFelisha Miracle
Current employee Mike long said that myself, my children , and family are banned from this store that he showed Liz and his other manager who is Carmel skinned photos of us because we broke up when none of us have been is this store or done anything to be banned we will be sharing this via Facebook he used my car to get the job and has the power to ban us from this location after giving us 25 free sandwiches cards because we are not together which are only good at this store so unprofessional to allow a employee to threaten and ban a family who has done nothing to this establishment . So whoever wants 25 free subs I have the cards atleast 25 of them
… moreMichael
The service was absolutely trash. Watching them make my sub was like observing a toddler. They couldn’t even manage to get the lunch meat on the bread! When I was asked if I wanted tomatoes and clearly said ‘no, just pickles,’ the guy proceeded to load on peppers and tomatoes. Seriously, how do you confuse pickles with peppers and tomatoes?
… more