Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Shasta Turner
The service during my recent visit felt non-welcoming and extremely uninviting. As a new homeowner in the community, I noticed this location by accident and decided to stop in for dinner. While my sandwich was being prepared, I attempted to make small talk with the employee at the meat slicer. As I continued speaking with the next sandwich artist, I mentioned that the store seemed quite busy despite being tucked away in the corner of the plaza. In response, I was told that he wished he could stay home and still make money. The tone of the interaction felt dismissive and contributed to an uncomfortable experience.
After paying for my order, I was not provided napkins or a receipt. While this may seem minor on its own, it added to the overall impression of inattentive service. When I returned to my vehicle, a driver of a very large double-cab truck had parked so close that I had to squeeze tightly to get into my car. As I carefully entered, the individual appeared to watch as though anticipating that I might hit his vehicle. He then moved to another space in the nearly empty parking lot as I drove away. Although this incident occurred outside and may not be directly related to the store, the overall feeling mirrored the discomfort I experienced inside.
The primary reason I ultimately decided to submit this feedback was the quality of the food. When I arrived home and opened my sandwich, it was sloppy and soggy, which fell far below the standard of quality I have come to expect from Jersey Mike’s. While any single issue alone may not have prompted a response, the accumulation of these experiences warranted sharing my concerns.
I am not seeking any resolution or compensation. My intention is simply to convey my dissatisfaction with this visit. Unfortunately, based on this experience, I will not be patronizing this location again.
… moreChristina Hood
Always a welcoming experience at Jersey Mike’s! The store is clean, the staff is friendly, and everything is made fresh and to order. The bread tastes fresh and almost homemade (plus, free smells while you wait). We love to grab an extra loaf of the rosemary parm to take home and eat with olive oil—so good. Consistently great every time!
… moreSonia Bocanegra
I am absolutely 100% happy with this location. Wver since they opened all my sandwiches, salads, wraps are always made perfectly. Employees ask how i want my sandwich and it’s made just the way I like it. All employees have always greeted me with such friendliness and polite manner.
I will continue to dine in and take a friend everytime I go. Thank you Jersey Mike’s.
… moreJonathon Davis
Aight, lemme put y’all on real quick: Gwen at Jersey Mike’s? Certified sandwich sorceress ♀️ . I rolled in just tryna grab a sub, but Gwen turned that into a whole vibe. She greeted me like I was the long-lost cousin from a sitcom reunion — “Heyyy, welcome in!” — and I swear I heard theme music.
She was slicing that turkey like it owed her money, stacking lettuce like she was building a skyscraper, and still had time to hit me with a “You want extra pickles, fam?” Gwen knew. She’s got that sixth sense for sandwich customization. I didn’t even have to speak — she read my hunger like a book. Gwen didn’t just serve a sub, she served emotional support with a side of chips.
If Jersey Mike’s had a loyalty program based on vibes, Gwen would be platinum-tier. I’d trust her to officiate my wedding, run my fantasy football team, and pick my Spotify playlist. Gwen, you’re the MVP of meat and mood. 5 stars, no crumbs.
… moreMichael
This location started out to be ok when it opened up, but has dropped off a cliff since then. On multiple occasions I have gone in there and gotten my order wrong. On almost every occasion the employees have been excessively rude.
I don’t understand how a location (especially for a franchise as expensive as jersey mike’s) can make it so difficult to give them money. Often employees make it feel lile a chore or a burden that someone is there. Or they might try to ration the things I am allowed to purchase from the store.
… moreJameel Antonsanti
Is it just me or the girls working the counter very absent ? Got 4 sandwiches paid 80$ and change. On making the order I asked for extra pickles on one sandwich , I received one pickle… I asked to mark the sandwiches as each had different styles, guess what? She made two steps to the register and forgot what was what mind you they weren’t even all wrapped she just wrapped one. Guys in the back and guy at the register A++ . Would not recommend coming here at all unless you want to be angry from inception of making simple sandwiches. Much rather go to the nasty subway down the road , atleast their employees have a brain.
… moreMitsubishi Racing
Every time I order something here it’s always wrong. Tonight I ordered a big kahuna cheesesteak with extra chipotle mayo, with that they usually put a few good lines on. It was written down as such. I get home and my sandwich is absolutely drowned in regular mayo like an obcene amount of mayo like an entire half a cup. It’s was disgusting, I had to throw it out. It cannot be this hard to follow simple written instructions. We will not be back. My only regret is not taking a picture of the monstrosity I was given.
… moreHeaven-Marie Torres
I’ve completely changed my mind about this place. The last couple of times the food hasn’t been hitting the spot like it usually does. The bread is either completely soggy or extremely hard, the attitudes are noticeable on the workers (not even a single greeting when walking in like before,) the sub in the tub is always half done (barely chopped and they gave me rock hard bacon on top) but truly this place has just gone downhill. I knew it was way too good to be true.. I truly hope a 180 will be done. Until then.. I won’t be ordering from this location no more.
… moreNakiya B
this will be the last time I ever order a bowl from this location. Very skimpy on the lettuce and vegetables. Doesn’t even fill up half of the bowl. Very disappointed. Waste of $11
… moreGwuanita Williams
The last two times I have been there, 10/21/25 most recent, they did not change gloves after taking payments to finishing up sandwiches. I love Jersey Mike’s subs but I think this practice is unsanitary.
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