Tad Howard
We stopped at this store in Wytheville as we were traveling past. The staff is super friendly and helpful. My wife had the gluten-free sandwich and it is by far the best sandwich of all the chains for someone with Celiac. I recommend this place for anyone traveling I-81 or locals too.
… moreKayla Welch
I placed my order 20 minutes before the pickup time and arrived after it was supposed to be ready. I saw all of the employees standing in a group and talking, doing nothing when I walked in. Thinking my order was ready. There were no lines, no other pickup orders, and only a small group dining in, yet I was told my order hadn’t even been started. They claimed they had “a bunch of other orders,” but my bag was the only one on the counter, and they didn’t begin making it until I walked in.
I’ve picked up orders here when they were slammed and waited 20+ minutes, which I understand. But this was ridiculous. I didn’t place a late order or one near closing, there was no excuse.
Very unprofessional. Just be honest and do better. Additionally, one of the subs I ordered was supposed to be gluten-free due to celiac disease, but it wasn’t labeled as gluten-free. After all that waiting, I couldn’t even eat it because I had no way of knowing if the employee actually used the gluten-free bread I selected.
… moreC B
This was my first ever experience with Jersey Mike’s. I thought everything was great and the restaurant was clean and the staff was polite. My only remotely negative comment would be that seating was very limited as there were only two tables with 4 seats. Most people do takeout I figure but we decided to eat in.
… morecrease cop
Great food and great staff! Line was out the door for fundraiser and they were flying through
… moreMatt Koonts
I stopped here for lunch while traveling. At 1:30 on a Sunday afternoon, this place was much busier than I had hoped. It was: Well staffed, Clean, filled with focused swift working pleasant employees. There was at least one trainee who was working diligently while being supervised by a trainer. The shift leader, Jacob, was greeting everyone and keeping the operation moving swiftly. The line was long but moved quickly. All of our orders were correct and tasty. The 3 stars for atmosphere is due to this being an 18 seat restaurant in need of more seats. Our group of four could not sit together. The 2-top high seats were jammed up beside of the double line. People waiting in line were basically in our laps and against our tables as we were trying to eat. Not good. Everything else gets 5 stars. I am a food service professional and I can tell when a place is on the right track. The management/ownership/leadership of this location gets it!
… moreDina Coutu-Smith
Team members were great with our crew and kids 1st time eating somewhere new. Very patient and great food.
… moreVictoria Jade
We went into this Jersey Mikes location on 5/3 right before closing, i could tell the staff was tired and ready to go home but they accommodated us so well! They were extremely polite and patient with us. We had some misunderstandings about our sandwiches and they fixed them perfectly the bread was still soft and fresh! The sandwich toppings tasted very fresh. Both of our sandwiches were very tasty and the overall atmosphere of the restaurant was very clean including the restroom aswell. Big thank you to Jacob & Riley and the rest of the crew that night you guys are awesome! We will be back!
… moreDwayne Ashby
Compared to other Wytheville sub places, they completely stand out to the rest. Epic sized portions, bread so fresh!!! I order number 56 (large) added chipotle sauce . I hate only half and I am stuffed, price was well worth it.
Store was superior clean, the staff very accurate, always cleaning after EVERY sub that was made. The cooked meat was cooked as my sub was called out for freshness. The place was a little small but all starting places need to start somewhere. I definitely rate them a 5/5. Amazing job of the crew.
… moreMissy Thornton
Walked in when no one else was in there. I noticed after I told the first employee my order that rosemary parmesan was an option for bread. He had my bread out but had not started making my sandwich. He picked up bread lying on the counter top that was there when we came in. We proceeded down the line without the next employees going over any options with us. This was our first in store visit and felt like customer service could have been better.
… moreRay Berklund Walters
First thing I asked after I ordered my sandwich which was a giant was for it to only be cut in half which they proceded to cut into 4ths anyways and then act like nothing was wrong when i was visibly mad about it and said something no professionnelism what so ever
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