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Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
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Reviews
Brian Dodson
Eric and his staff treated me like family and the food was great. The young lady who took my order was great ,nice and courteous. She took pride in keeping her area clean and very neat. Eric and his crew went beyond with the customer service. Very efficient and I was in and out in a timely manner. Definitely will be coming back soon. Keep up the good work. – satisfied customer
… moreLa’Shore Redmond
I ordered the hot Italian sandwich for my mother. The employees were wonderful. Strangest thing…. This random lady gets some cookies and cuts in front of me. The employees have this system and of course she thought the rude lady was meeeee. Anyway, the sandwich was DELISH!!
… moreC B
Hate to do it because one of the managers here is really cool, but I was disappointed that the young lady forgot my toppings when she just asked me. I guess I should’ve paid more attention. In her defense, she placed the toppings and sauces with care and my tuna sub was tasty and not too soggy despite the missing toppings.
… moreJulie Thompson
I ordered a giant #13 and a # giant17. It was around 5:30 pm and the staff were pretty worn out from a busy day. The # 17 , the steak and cheese sub was awful!! It was over cooked and dry.and didn’t have enough onions and green peppers. I asked for provolone cheese and didnt even Taste or even see the cheese because of it being so over cooked. The last 3 times the steak sub was delicious. This time however it was awful. Very disappointed .
… moreKelly Ross
I placed an order for fifty subs for a school lunch and we were so impressed with the entire experience. Eric was so great to work with and helped me with every detail. He was so professional, caring and courteous. The kids absolutely loved their lunch and we can’t wait to do it again. Fifty happy teenagers is an accomplishment to be noted. Highly recommended!
… moreLexxx Lovah
I really wasn’t going to write this, but I feel I need to because this isn’t the first time I’ve had bad customer service at this location. On Sunday, September 14, around 3:30 I called in my order like I usually do. I specifically said I wanted a chicken cheesesteak with only provolone cheese, extra mayo, and lettuce. I did not order a #16. Normally when I order, they ask if I want peppers or onions, but this time the young lady on the phone didn’t. She also had no phone etiquette — she didn’t read the order back or confirm anything, just said, “It’ll be ready.” When I picked up my food, it had onions and peppers on it. I called back to let them know it was wrong, and she told me, “Well, you ordered a #16, that’s what comes on it.” Then she put me on hold for about five minutes before coming back to say, “Well, what do you want?” Excuse me — I want the sandwich the way I ordered it. She finally agreed to remake it and told me I could come back. When I went to pick up the remake, the person at the grill (possibly the manager) said to me, “I’ll remake it this time, but next time you need to mention it.” That comment was unnecessary and rude — it came across like he was doing me a favor instead of correcting a mistake. Obviously, I now know to be extra clear, but how would I know that if I never order by number and always just say what I want? I told him he didn’t need to speak to me that way because I’m a paying customer just asking for what I ordered. It felt dismissive and unprofessional. To make matters worse, none of the employees were wearing name tags, so I couldn’t even note who I spoke with. Overall, the service was unprofessional and could be handled much better. There’s a respectful way to talk to customers and fix issues when they come up. Unfortunately, because of experiences like this, I probably won’t be ordering from this location again even though I work nearby.
… moreC Turner
I Typically Don’t Share My Experience With Fast Food But This One Was An Exception
So I Decided To Have Jersey Mike’s Tonight
Arrived And Placed My Order In Store The Gal Who Helped Me Was Very Sweet
I Think She Said Her Name Is Jayla
Anyway She Did Not Only Prepare My Sandwich Correct She Was Nice
Where The Last Time I Came There It Was Another Older Girl Dancing And Signing While Making My Sandwich Which Was Rather Unprofessional
Jayla Was Professional
Thanks For The Sandwich
… moreSo I Decided To Have Jersey Mike’s Tonight
Arrived And Placed My Order In Store The Gal Who Helped Me Was Very Sweet
I Think She Said Her Name Is Jayla
Anyway She Did Not Only Prepare My Sandwich Correct She Was Nice
Where The Last Time I Came There It Was Another Older Girl Dancing And Signing While Making My Sandwich Which Was Rather Unprofessional
Jayla Was Professional
Thanks For The Sandwich
Charles Dennis
Slow attitudinal service. One of my sandwiches was made incorrectly. Shame the place has gone down. Some of the employees don’t embrace that this is a service driven business.
… moreMelodic Kalimba
First tried Jersey Mikes in New Jersey and when I spotted another one I just had to stop by. The San which was good just like before. I got the chipotle cheesesteak for around $9.50 tax included. Pretty tasty stuff.
… moreJay
The ingredients were old when I went on a weekday evening, around 7pm. I ordered a sub in a tub and the lettuce was brown, tomatoes sweating and soggy, and even the bacon was soft. There was a chunk of cold cut sitting on top of the packaged meats in the display case. Very grimy overall. Maybe its better earlier in the day.
… more