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Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Address and Contact Information
Address: 641 Shunpike Rd, Chatham Township, NJ 07928
Phone: (973) 710-0731
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Nikiyah
Extremely disappointing experience at the Chatham, NJ location. I found a long, light colored hair in my turkey and provolone mini and calmly brought it to the counter. Although I was issued a refund, the associate (Black girl) was defensive and dismissive. As I was leaving, I overheard her imply that I “ate the whole sandwich and decided to find a hair,” which was completely unprofessional and inappropriate. I’ve been coming to this location for several years and never experienced such. Highly recommend going to the Florham park location for better service.
… moreAon
I went to this location for the first time and tried the Big Kahuna Cheese Steak, which was good but came out extremely hot. I had to wait a bit for it to cool down to an edible temperature. The service was just okay, and unfortunately, the table I sat at wasn’t clean and could’ve been cleaner.
… moreCraig Hester
I don’t normally leave reviews, but this place has gotten so bad it is needed. This used to be awesome, the crew was excellent and the sandwiches were top notch. Over the past couple of months the place has turned to be a total disgrace. The staff are always new, they never stay more than a week or two, the food is terrible and the ingredients are no longer fresh. Brown wilted lettuce, spoiled tomatoes, and just people who have absolutely no customer service skills. I will never go back. The one in Florham Park is definitely worth the extra few minutes drive.
… moreKarlin Smart
Inedible ‘hot’ sandwich that was slapped together / missing ingredients / left to get cold on the counter as ‘we switched off the grill’ (an hour ahead of posted closing time. No apology – the bored staff was more interested playing a game on their phone. A disgrace to the franchise.
… moreMike Hiler
Very disappointed with my recent order at Jersey Mike’s in Chatham.
The roast beef bowl was missing tomatoes and pickles, and the turkey sandwich was overloaded with lettuce and poorly made. It felt rushed and careless. I’ve been a loyal customer, but this experience left me dissatisfied and questioning whether I’ll return to this location.
… moreThe roast beef bowl was missing tomatoes and pickles, and the turkey sandwich was overloaded with lettuce and poorly made. It felt rushed and careless. I’ve been a loyal customer, but this experience left me dissatisfied and questioning whether I’ll return to this location.
V Solomon
Good . But not as good as the Hickory tree deli across the road. People were nice. Very clean.
… moreTaylor Pollio
After many disappointing interactions with this specific Jersey Mike’s, I have been pushed to leave a review. Whether it’s ordering on DoorDash 1-2 hours before their posted “9pm” closing time and being told my order was canceled or having the DoorDash driver call me to tell me they’re “out of bread” or it’s showing up at 7:25pm to the whole store closed down, I am done with this place.
They also clearly have an “A” team that works during the day and a “B” team that works the evening shift. This is portrayed by the quality of the sandwich as I have always been satisfied when unwrapping the sandwhich during lunch hours but during dinner hours its looks like they threw all of the ingredients inside the wrapper and balled it up.
After going there last night at 7:25 to see they close 1.5 hours early…. again, I drove to the Florham Park Jersey Mike’s. They were actually open for business, extremely friendly, and confirmed my suspicion with the Chatham location who coincidently is owned by a different owner. The guys at the Florham Park location even said “if you walk in at 8:59pm we got you”. Says a lot as they close at 9 and are still willing to help their customers.
I will never order anything from the Chatham location and will gladly drive the extra 5 mins to the Florham Park location with owners and workers who care and take pride in their service.
… moreThey also clearly have an “A” team that works during the day and a “B” team that works the evening shift. This is portrayed by the quality of the sandwich as I have always been satisfied when unwrapping the sandwhich during lunch hours but during dinner hours its looks like they threw all of the ingredients inside the wrapper and balled it up.
After going there last night at 7:25 to see they close 1.5 hours early…. again, I drove to the Florham Park Jersey Mike’s. They were actually open for business, extremely friendly, and confirmed my suspicion with the Chatham location who coincidently is owned by a different owner. The guys at the Florham Park location even said “if you walk in at 8:59pm we got you”. Says a lot as they close at 9 and are still willing to help their customers.
I will never order anything from the Chatham location and will gladly drive the extra 5 mins to the Florham Park location with owners and workers who care and take pride in their service.
Lee Aroyo
Great sandwiches good service I liked their local brewed root beer and cream soda as well!
… moreSandy S.
9/23 1030am- the gal that took the order and was the artist was very friendly (smile), wasn’t rushing me and appears to be management material.
… moreSavvy L
I regret to inform you that my experience at Jersey Mike’s on Sunday, October 6, 2024, was extremely disappointing. I arrived at 8:39 p.m., just before the store’s advertised closing time of 9:00 p.m. However, upon entering the establishment, I was abruptly informed by the staff that they had already discarded the bread for the night.
This situation raises several concerns. Firstly, if the store was no longer able to provide its signature product, it would have been appropriate to lock the doors and cease operations for the evening. By allowing customers to enter and then informing them that the bread was unavailable, the staff created unnecessary inconvenience and frustration.
Secondly, the unprofessional manner in which the staff communicated this information was unacceptable. Shouting “nooooo!” upon my arrival was not only startling but also demonstrated a lack of respect for both myself and other potential customers.
As a result of this experience, I am compelled to express my dissatisfaction and disappointment. Not only did this incident waste my time after a long day of work, but it also resulted in the loss of my patronage and that of my partner.
I hope that this feedback will be taken into consideration to ensure that similar situations do not occur in the future, thereby preserving the reputation and customer satisfaction of Jersey Mike’s.
… moreThis situation raises several concerns. Firstly, if the store was no longer able to provide its signature product, it would have been appropriate to lock the doors and cease operations for the evening. By allowing customers to enter and then informing them that the bread was unavailable, the staff created unnecessary inconvenience and frustration.
Secondly, the unprofessional manner in which the staff communicated this information was unacceptable. Shouting “nooooo!” upon my arrival was not only startling but also demonstrated a lack of respect for both myself and other potential customers.
As a result of this experience, I am compelled to express my dissatisfaction and disappointment. Not only did this incident waste my time after a long day of work, but it also resulted in the loss of my patronage and that of my partner.
I hope that this feedback will be taken into consideration to ensure that similar situations do not occur in the future, thereby preserving the reputation and customer satisfaction of Jersey Mike’s.