Michael Mallozzi
I’ve gotten sandwiches from this location a handful of times. The last couple times were well below brand standards. Tonight, I ordered 4 sandwiches, chips and cookies. 3 of the sandwiches were original Italians, all ordered “Mikes Way” I watched the employee make the sandwiches and asked them if they made them mikes way because I didn’t see them add any of the things that are included. They assured me that they were – OK, maybe I missed it. Nah – lied to my face. Additionally, the bread was weird and the sandwiches barely had enough meat to cover the bread. I don’t mind paying a premium for good quality – probably won’t be back to this location.
… moreKayla Bianco
Ordered food to get delivered and several items were missing when I had called to ask them to fix this situation the lady on the phone was VERY RUDE. If the lady on the phone was nice about it it wouldn’t of been that big of a problem but she was extremely rude about it. Jersey Mikes do better at who you hire, this lady was rude and couldn’t even make a sandwich and pack the order correctly.
… moreCelia Rodriguez
Love this location and the crew they have. always making people laugh and have a good experience. 10/10. I always come for the steak and cheese but even with the grill down the crew held a positive attitude and suggested some of their favorite cold cuts.
… moreA N
Went in tonight 7/3 at 8:30pm the bigger girl working was clearly mad that I walked in so close to closing time as they were already cleaning up. I get wanting to get out on time but the store closes at 9 not 830. As she was making my sandwiches she kept looking at the time and was in such a rush, one of them came out so sloppy there was more vegetables outside of the sandwich than in it. Next sandwich I ask for a California chicken cheese steak she throws steak on the grill so I ask her if that was for me because I said chicken, she tosses the steak and throws chicken on, when I get home the cheese steak has onions and peppers in it, not lettuce tomato Mayo like it was supposed to have. For the price and size of the sandwiches the service should be a lot better. I’ll avoid this location in the future.
Update: The manager will reply to your review telling you to contact them through email and then they never respond.
… moreAndrew Cullen
Giant Italian, Mike’s Way no onions. Good go to sandwich. Very large portion and good value/bang for buck. Could split a giant with someone, better option than 2 regular subs.
… moreeric brown
My father went in around 6pm on September 19th. It wasn’t busy, and there was no line. My order was a regular 56 no jalapeños add chipotle. Guess what? Yup. Jalapeños on my sandwich and no chipotle. My mother had an Italian wrap. They were out of olives and didn’t put pickles on it. My Father claims they were all very rude and unpleasant the entire time. It’s not the first time I had my own personal negative experience either, or heard cust9mers coming out complaining as I was walking inside, but I’ll focus my attention to this one instance since it recently happened not even an hour ago. Make sure you hire a team holding the standards of your vision. Three different people, all nasty. I have been working in casual dining for over 15 years. I have experienced a lot of the ups and downs. But this is unacceptable. I could have done all three positions myself and still have been friendly to the customers while ensuring the orders were made correctly. The owner needs to speak with management and get this location up to par with the others. I won’t be coming back, nor will my family members. Thanks for a horrible interaction and an unforgettable negative visit. Don’t be sorry, just do better!
… moreBill Trow
I’ve been to a lot of Jersey Mike’s subs around the state of Rhode Island. This is by far the worst one I’ve ever been to!! The food I ordered was very sloppy and not exactly what I ordered and they did not provide me with everything that I ordered. I’ve always had a great experience at all the other locations except for this one please do not go here until they make changes permanent.
… moreMichael McGuigan
Stopped by here for a quick lunch. The staff were super friendly and made sure I got what I wanted on my sandwich, and Italian grinder. They have a good assortment of breads, the ingredients were fresh, parking is ample, and the prices are reasonable.
… moreToya Peeps
Third times a charm to stay away from this place. I don’t know who management is but I have never had such issues ordering and paying for a sub. What is hiring process stand and speak?
… moreJ P
These workers are amazing!! I just put a huge order in and they got it done with a smile on there face!! Thank you.
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