Mike S
Many components go into having a successful business: product, sales, branding, distribution etc,, but if you don’t have the right people representing your company you either won’t be successful or as successful as you could be.
I just finished doing my grocery shopping when I decided to stop in at Jersey Mike’s. As soon as I opened the door and walked in, I was greeted with a smile and how can I help you by employee Jeriesha. I immediately felt welcomed which made feel good ordering in this establishment. While she cooked the Famous Jersey Mike’s steak & cheese I made small talk. She was professional, pleasant to talk with and the steak & cheese she made was delicious!
In the past I have stopped going to restaurants I really enjoyed because the customer service started lacking. Thanks to Jeriesha, Jersey Mike’s in Hingham is well represented and a place I will be happy to continue making purchases at.
… moreBill Roe
I am only able to comment on the Philly cheese steak. Pretty good imo with the peppers and onions. Online order ready on time. I wish there was a size between the small $11 “base” size and the $19 “giant”.
… moreCraig Shames
Best location with the best staff. Super well managed. Glad we have this in our town.
… moreShayla S
Food was delicious but the staff was straight up ridiculous. They messed up my sandwich, overcharged me and then tried to rip me off $10 by crumbling the original receipt. And then they accused me of being a racist for wanting my money back… It’s hilarious how everything is made to be a race thing nowadays so people can play the victim. Next time instead of trying to debate whether you messed up or not just do your very easy job of remaking the sub.
… moreVanessa
Good subs and service. Easy pick up & was ready. We will definitely be returning to this location. Other locations have made our orders wrong and took awhile after time said to be completed.
… moreTheresa Katsilieris
Great staff, Sept 5 I visited this place. Great people to chat with and manager was so kind and sweet! I’m the Grandmom who came in with one of my young grandboys
We chatted about how “it takes a village” to help family etc He said I remind him of his grandmom
I forget his name but that’s my go to for lunch
… moreShea Rozowsky
I haven’t actually eaten here before but just a shout out to the staff who are so kind and friendly! My dog and I were walking past and she was sniffing very wistfully and the staff made our whole day by giving her a piece of bacon. Small acts of kindness go a very long way
… moreMark Uehlinger
Had the funniest experience here, ordered a pretty simple 4 sandwiches with very simple condiments and they just couldn’t figure it out, didnt stutter or nothing they couldnt follow basic orders. Dude was also talking shit about me to customers in line lol, really professional
… moreCarlos Moreno
Excellent Service. Kenny is the Best. Always with a Smile and Great Service.
… moreDavid Howard
Update if you look below, you see that they answered me. However, they want me to submit my review to another review site so they can fix it. Why? You read this one? You need to fix it. I will seriously reconsider going to this particular Jersey Mike’s … In the sense of probably never going again …Gone very downhill since they opened. Although person making the sandwiches greeted me quickly and took my order quickly. The person that was putting the condiments on it could not understand basic instructions. She asked me five times what I wanted on it. And five times I said spicy mustard. She tried to put oregano on it. No spicy mustard finally got my sandwich and wouldn’t you know it had yellow mustard on it. I can only assume she either didn’t listen to me or didn’t understand the difference between the mustards. I say it’s gone downhill since it open because it has. They used to be very on top of their game. You could call your order in get it made so forth. I work nearby so I was on my lunch hour. So I just took the yellow mustard and ate my sandwich and then left. The other thing that happens a lot. When you’re in there is once they’re done with all the orders they all go hide in the back room. It’s really bizarre. Again. Everyone’s always very nice just they don’t seem very detail-orientated lately. Couple that with the prices for what the sizes are, what they offer and everything and it’s really not worth it. I’d call it your typical corporate owned or franchised owned sub shop. Hunt out a local sub shop, you’ll get a better deal
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