Jack’s Family Restaurant

  3.9 – 400 reviews   • Fast food restaurant

Social Profile:

Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Philadelphia, Mississippi store located at 1015 West Beacon Street. Get your southern cravings satisfied at breakfast, lunch and dinner time.

Fast-food chain serving standard American eats such as burgers, fries & milkshakes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jack's Family Restaurant 39350

Hours

Wednesday5 AM–10 PM
Thursday5 AM–10 PM
Friday5 AM–11 PM
Saturday5 AM–11 PM
Sunday6 AM–10 PM
Monday5 AM–10 PM
Tuesday5 AM–10 PM

Address and Contact Information

Address: 1015 W Beacon St, Philadelphia, MS 39350

Phone: (769) 447-2275

Website: https://locations.eatatjacks.com/ms/philadelphia/1015-w-beacon-st/

Order and Reservations

Order: Order online

eatatjacks.com

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Reviews

S B
Yikes. I placed an order through the app, which said it would be ready 15 minutes after being placed. I arrived 20 minutes later and it still wasn’t ready, then waited another 39 minutes. Got home to missing items and cold, soggy food. I guess the inside is nicely decorated, but that doesn’t make up for the terrible service. We won’t be back.
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Gameboi
Breakfast platter usually has two sausage and also some hash round. Not sure if they cut back but only recieved one sausage and no hashrounds. If they take those items out, i hope they make the price lower as well.
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Shawn Mooney
I’m from Alabama, and I love Jack’s.
The power went out today due to the storm, and I asked my husband if we could pick up some fried chicken from Jack’s.
I’m sorry I did. This food we got was not what I am used to. The chicken was old and dried out,
The gravy was water thin, cold, and just 1/3rd filled?
The coleslaw tasted off. Not like coleslaw dressing, but like watery mayonnaise.
So, we didn’t eat any of those things, just fed them to the chickens.
The mashed potatoes were okay, but again, only 1/2 filled?
I was able to place both large orders of mashed potatoes into one container.
Thankfully, the power came back on and we made dinner out of the biscuits (which were good) mashed potatoes what little there was, and I made some quick scrambled eggs and salad.
I’m really upset to spend almost 50 dollars just to have to give most of it to the animals.
Please do better.
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IsaBella Star (Bella, Laura)
Came back to see if the place improved… doesn’t seem so… Ordered and the coffee was good. My biscuit was overcooked. My husband said his was under, but he liked it like that. The hash browns were super super good. 5* on them alone. The place was cleaned. Service at the ordering counter was nice. They were having a loud and very noisy interview session in the middle of the restaurant. Was like 7 or so people sitting all together..They were laughing and loud.. kept staring at everyone. Was very uncomfortable.

We went on Saturday around 9:30AM and got brunch.

I didn’t take pictures.. I usually do, but I felt so uncomfortable.. kinda just wanted to leave.

I do not recommend coming here… Hopefully when I go back in 6 or 7 months.. things will change. I want to be able to put a 4 or 5***** up! Come on Jacks! Gonna come back maybe and try the wings. The 35 box deal. But other then that.. I am uninterested.
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Last review was this below. Was a 3***
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Food is okay. Not 100% the greatest but is good. Biscuits are really dry and flavorless. Other then that. The food is good. Breakfast is meh.. but yeah the service is very nice. Not my favorite place to eat, but it’s good. Will come if I have to. Improve the food and make me wanna come more. I appreciate the cleaned and safe and not hot atmosphere. Got a 5 and a 5 for service and atmosphere. Just work on the food a little and other then that it’s great. I recommend but yeah needs a few things to work on. Food is the main thing when it comes to reviewing and for fast food. The place can be spotless, but if the food ain’t good. Then yeah. Much love. Good luck.
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Casie Raines
We like the food here, but everybody I know, including us, doesn’t like eating inside. The lobby and dining area is kept so cold- like 60 degrees cold. There is only 3 seats outside. as soon as we went to walk in the restaurant today, there were some people sitting outside and they warned us how cold it was- of course, we already knew because we’ve eaten here before and were just here the day before. if they would regulate the dining area to a more reasonable temperature, I would change my review to a five star.
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Teri Ward
I love the chain, but Philadelphia Mississippi location, service was terrible and the food was warm. The ranch dressing, something was wrong with it.
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Turntable Genius
I Stood At Da Counter Fa 10 Minutes Without AnyOnwe Taking My Order. I Just Went Back To Work.
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OleCottonLady
Visited this restaurant today and ordered breakfast on the app waited the 10 minutes to come through the drive-thru and then was told to go to slot number one and someone was sitting there so we went to number two. The sun was up and it was quite hot on the driver’s side coming through the window even with the air conditioner on. We waited 15 more minutes for our order to come out and it never did. My son decided to get out and walk up to the window to check on the order as there was nobody in the drive-thru and we had not seen another customer come through for about 5 minutes. I saw him getting the food and coming back to the car and he told me that they were so glad that he had come to the window. Apparently they had totally forgotten that our order was packed up sitting on the counter and we were sitting out in the parking lot. We decided to find a shaded spot to sit and eat as that is what we had planned on doing. We got to our spot and we had no utensils, and no butter or syrup for the pancakes, that I had specially ordered. I was quite disappointed. The only thing I could eat was a few of the tots and I dipped the biscuit in the gravy. I decided to save everything else till I got home which was about 3 hours later to eat. My son thoroughly enjoyed what he bought which he could eat immediately. I could only give three stars due to that fact that we were totally forgotten about but the bag was sitting there so apparently none of the four or five people there was paying attention.
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Jennifer Johnson
The staff was very knowledgeable and considerate. I was very impressed by the cleanliness of the restaurant. When the order was ready…… just take a look at the picture. It says it all.
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Deborah Stewart
Excellent Tianna was very professional and I really enjoyed her
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